(includes Roaring Fork Valley, Eagle/Vail, Grand Junction locations all owned by John Valentine). H & R Block FAILED to file my taxes! The H & R Block representative went out of town on vacation without filing my taxes. This was unknown to me until I called the IRS looking for my refund several months later and there was no record of my taxes having been filed. My taxes then had to filed manually (vs. electronically) because H & R Block missed the electronic filing dead line. They were not filed until January of the following tax year! When they finally were filed, my taxes were done incorrectly (the agent did not put down the sale of my house which was discussed at length in her office). This resulted in a bill from the IRS for OVER $136,000!!! I owed NOTHING but it took months to fix. H & R Block DID NOT contact the IRS to get the issue fixed, I had to make multiple calls to the IRS to fix the problem myself. What H & R Block did do was send me an amendment that I was to file myself, however, it was also done incorrectly and was sent with a cover letter under my name with spelling and grammar errors throughout. The entire thing was very unprofessional. It was at this point that I finally called the IRS myself. H & R Block owned by John Valentine refused to refund the fee I paid for their services even though they failed to provide the service for which I paid. STAY AWAY from the 5 locations this man owns in Colorado. read more

My tax professional, Zach, is knowledgeable, kind, welcoming and good at his job. He'll get you 100% of the tax deductions you are eligible for and he'll do it in a timely, professional manner. There's no place I would rather have my taxes done. read more

I received fast and friendly service. Staff was very welcoming it made the entire experience rather enjoyable. By the end I believe I got the best return possible read more

Aspen branch has been doing my taxes for over 10 years. There has never been an issue.there has never been an issue.I would highly recommend them read more