Everything went great! The service was fast, professional, and thorough...efficient without cutting…read morecorners. Plus, I had a coupon! In a world full of endless choices and constant decisions, finding a place you can trust for an oil change means one less thing to worry about.

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Pittsburgh.

This location is great. The people working there are friendly, and will offer upgrades without…read morebeing overly pushy. I like changing my own oil, but when the weather sucks or time is tight, I'll take my Jeep here. They do over-tighten the drain plug sometimes which does suck, but overall, my visits have been good.

Today I was searching and searching for a place to get my oil changed in my VW I bought from a…read morefriend of mine and so many places couldn't do it because I have lowered suspension. This was the 4th place I went to and they helped me out and made it work for me. I'm so thankful for the crew there that were very professional, respectful and understanding. I definitely recommend them if you need an oil change and other fluids refilled for your vehicles (especially if lowered and don't have the time to do it yourself). Thank you again guys and keep up the amazing work!!!

I started out with my dog in the car to go hiking when one tire showed extremely low pressure…read more Robin told me to bring my car right over. in a matter of minutes, the problem was diagnosed , the spare was on and a new tire ordered. and my dog never left the car! a few hours later, tire was delivered and I was taken care of immediately. I found the charges to be extremely reasonable.The team at MAC is professional and always dependable.

I had been a loyal customer for 11 years. Until recently, they provided consistently…read moreabove-and-beyond excellent service and always gave fair and honest accessments for all my car repairs needed on a mini cooper and mini countryman. When the countryman died of engine failure at over 110k miles, in June I purchased another older mini cooper. This is when our relationship changed. It was burning oil at an alarming rate, smoke was coming out of the exhaust, almost always after idling for a lengthy time and sometimes upon starting the car. I had it accessed by Murrysville Auto and a part replaced with the stipulation being that might and might not resolve the issue pointing to possible engine issues. Fair enough. I was glad to have honest information to make the decision. When it still exhibited smoke from the exhaust, I immediately made another appointment to have it reaccessed. This time, instead of Cody (owner) who always had relayed the information to me in the past, his mother, Jerrie (President) gave me info stating no further repairs were needed or recommended, that it was burning oil and the solution offered was for me to simply check the oil EVERY DAY. At this point, I questioned outloud to Jerrie in person if they were trying to tell me they didn't want my business any longer. She assured me that was not the case. We then talked and, with Cody in the conversation, as well, a rebuilt engine was found with a cost of installation being 15k. I agreed, thinking a total engine replacement would fix the issues. Before I could pay, I needed to transfer funds for next business day. In the meantime, a new light came on -- the engine reduced power light. This was a new symptom and my research showed it might mean more than an engine alone. I could not, with this new info, afford to pay 15k and not have a total solution so canceled the order for the engine. Now, Murrysville Auto lets me know the seller of the engine was charging a restock fee of 1600. This restock fee was not divulged to me on my paperwork which is unlawful and non-binding in PA. To just be done with the transaction and move on, I agreed to pay 1600. But then, Cody tells me it is actually more than 1600. I stand by the 1600 relayed to me and pay that. Soooo, bottom line I stand by my intuition that Murrysville Auto wanted to sever business relations with me, though I had been a long-time loyal customer and always paid my repairs in full, on the spot, with no questions on pricing or suggested repairs until this car purchased in June, less than 3 months and less than 1500 miles ago. By having Jerrie and not Cody give me the latest non-repair advice of simply checking oil EVERY.SINGLE.DAY which is ludicrous to charging and not divulging a restock fee (first, I would never back out of a contract except I had new vital info), it seems obvious that I will not be continuing my service with them for this car or any other. I have no idea what changed to come to their final ways of doing business, but it is what it is. They are not the same trusted business that I came to trust and rely on all these years.

Dan and his crew were excellent. Their customer service was very helpful and kind. They gave me…read moregreat information on my emergency tire issues, and they waited to make any decisions until they had the green light from me. A great experience!

My muffler needed re attached. I made an appointment, technician looked at my car (10) min. Quoted…read moreme for a new muffler over $900. When asked if the muffler could be re attached he said no. I went to a different muffler company and was able to get my repair completed for several hundred dollars less.

So where do I start? They slapped an inspection sticker on my car without fully inspecting it. My…read morebattery was leaking and it was obvious to anyone who is a mechanic. They knew this prior to inspecting it and they still didn't do it. The day after the 'inspection' my battery stopped working and it needed towed. I called the store and they said it wasn't their problem. Horrible service! Progressive warned me not to go there but unfortunately, I did. The manager (I believe his name is Rob) even told me they can't keep staff- everyone is either quitting or calling off. That definitely makes sense as to why they don't have their act together. I will NEVER go to Pep Boys again and I will make sure to spread the word.

I appreciate the stripped down, back to basic approach these type of locations take. It makes it…read moreeasier to just walk in get a simple task done for your car and be on your way...within reason that is. Before I get to the service here, let me speak of the amenities of the waiting area. This is where they blow the competition away. Nice, comfortable arm chairs to sit in, flat screen hanging on the wall to watch, and one of those Keurig machines if coffee is your thing. Of course there is a vending machine for your soda/bottled water needs. Here is where they differ from the competitors. Say you don't want to purchase a bottle of water from the machine and you have your own canister with you. Guess what, they have one of those nifty filtering water fountains that just happens to have the fill station for your canister. Water not your thing, then how about you sit at their recharging bar. Bring your laptop, tablet, cell phone in with you and sit at their chrome topped area and plug it in. USB enabled as well as traditional outlets. Now, let me dive into the service. Before just showing up I was diligent and made my appointment beforehand via their website. I showed up before my appointment at this establishment and still had to wait past the time I was scheduled for service on my car. Before I go into my rant let me just say this place is right next to a similar establishment. I came here because I didn't want to spend a ton of money on something simple and I know doesn't cost much. Well that was a fluke, even with the coupon I printed out online it came to twice as much I am use to paying. To finish up and get to the point here. I could have gone to the next door establishment, paid the same price I was charged here and gotten out within fifteen minutes. It literally took over an hour to do a simple oil change and there was no one there for an oil change at the time, just me.

This place is a joke. I made an appointment for an oil change at 8:30am. Showed up and the guy says…read moredo you want to leave it or wait for it? I said I'll wait. He says I only have one guy here to work on it so it'll be a couple hours to get it done! They did this to my wife last time, she waited almost 2 hours for an oil change. Never again!

Came in a few months ago for tire replacements, guy there was awesome. Straight forward no bs. Gave…read moreme a good price on the tires and I got them changed out. I was quoted around 300 per axle to come back for brakes + rotors. Today I go in there and there is a short haired women behind the counter. I ask her how much it'll be per axle. She ignores me and continues to type away on the computer. She asks me which ones I want to change. I say both axles. SHE DIDNT KNOW WHAT AN AXLE IS. Continues typing on her computer and after 5 minutes prints me out the prices. Quoted $1,200 for brakes and rotors + oil change on a v4 Accord. Biggest joke and ripoff I have ever seen. Turned around and walked right out. Charging that much should be a crime. Maybe hire people who know something about vehicles and don't try to up-charge customers. As an owner I would be pissed off that I have people like that pushing away repeat customers. 2 vehicles in the household that need tires/brakes/oil changes. Instead of being a trustworthy business and retaining customers, your poorly trained workers are losing you money. Good luck!

Searched my entire car. Trunk. Glove box. Center console. All the way down to the bottom of my…read morecompletely full center console, then left my PERSONAL ITEMS OUT IN THE MIDDLE OF THE CAR. it was at the bottom of my center console and they set it out almost as if they wanted me to know they found it. It was so weird. When I asked why, they claimed because I have a wheel lock. I do not have any locking lugs on my car. So I brought that up and then they switched the story to some like "oh well you have different lugs on your car than normal cars" or something like that idk. Did they find the tool they needed to get the lugs off? No. It wasn't in my car. So how did they get the lugs off? I come here every time I need work done on my car but not anymore these people are extremely weird. Who knows how many other times they searched my car because I didn't check before. Never coming back so not recommend

Good people, good prices and great service. The staff are very friendly, knowledgeable and explain…read morethe details.