We have been using Creative Window Designs since moving to Amherst 7 years ago. Not only have then…read morebeen helpful in recommending products that fit our needs, but taking care of challenges and problems. We continue to use them for everything related to windows and home fabric needs.

Went there thinking we would find plantation shutters and were very surprised at how small and…read moreunprofessional a company they were with very little selection of what we needed. Were greeted by a young woman, who seemed to be baby sitting her child as well as showing what they had available. They sent a older male rep. to our home who was clueless - very confused, re. what we were looking for (open top & bottom & split in the middle plantation shutters). He proceeded to make up an estimate sheet which we received by mail later (via mail), and still the estimate was confused. The official owner/salesman must have thought our sale wasn't worth his time (not big enough of a sale) to bother to come out himself, and instead sent this older man, instead. I have to say, I felt sorry for this older man as I thought he should have been retired. So, we wasted a good portion of our time we could have used on some other impt. project. We went elsewhere to get what we needed.

Very pleased with my time at the store. They were open at 9:00 and no appointment needed. I brought…read morein a 30 year old blind with all the header fasteners broken or missing from UV exposure. The solution was simple. Two magnets to be glued to the header piece and then attach to the steel blind mechanism. Voila.

I've not experienced ANY ISSUES with Better Shade whatsoever…read more Their sales rep John was extremely helpful, provided invaluable input, didn't try to 'upsell' and was a complete professional throughout the process. I felt absolutely no pressure whatsoever. But here's the kicker...... I initially had the Hunter Douglas rep through Costco give me an estimate. This will be hard to believe.......THE COST FOR SIMILAR SHADES (although not exact) was ENORMOUS! The delivery and installation was promised in than 3 weeks.......it was installed in less. The company manufactures your shades on site in St. Catharines. The installation by Jason was quick, easy and perfectly done. I'm very pleased with everything. As I said, it ain't an exact 'Apples to Apples' comparison but it is easily an 'Apples to Oranges' comparison and for me.......I LOVE ORANGES!

Excellent selection and delivery available. Have used them…read morenumerous times and always satisfied

Family operated, and it can't get better than this little carpet store. Went to three different…read morelarge(er) carpet stores and priced the same carpet. "All the Way" by Shaw manufacturing. This store had the best price of the other quotes--very, very fair pricing. Go see them but get a couple quotes first so you can appreciate what they can do. It was not a remnant they ordered it new for us. Went back for an apartment and they delivered again--great price, great install, friendly, and knowledge!!

Extremely satisfied with the work they performed to repair a torn seat bolster on a 2004 Corvette…read morefor my business. They were easy to work with, got the car in their shop in just a few days, and got it back to me with 24 hours. The quality was great, and Rick even went above and beyond to reinforce it so the same tear wouldn't happen again due to a plastic piece inside the seat. I went to another shop first who said it was impossible to fix it, and the only option was a complete new cover for $800- for less than a quarter of that I've got it taken care of. I would recommend taking your auto upholstery needs here.

I sent Upholstery Unlimited photos of the two pieces of furniture that I wanted to have recovered…read more They called back with an estimate of the cost of labor and the amount of fabric needed. That all sounded reasonable to me. We made an appointment for me to come in and pick out fabric. They have lots to choose from. As I narrowed down what I was looking for the sales lady helping me called to get prices - the fabric I liked the best was $92/yard. I needed 18 yards for the large piece so the cost of the fabric alone would have been $1700 plus cost of labor at least $1400 = $3100. I was also told if I found fabric at a lesser cost they would charge me a $15/yard cutting fee to use fabric I didn't purchase from them. That all sounded fishy to me. Bottom line I was able to source the SAME fabric from another fabric store in Lockport for !/2 the price these robbers were going to charge me. That store also gave the name of a few upholsters that they recommended - one which I hired to do the work. So now labor is cheaper, estimated less fabric, purchased a different fabric that I like better at the Lockport store at an even better price and this guy will not charge a cutting fee. I am getting the work done for almost 1/2 of what these theives at Upholsters Unlimited wanted to charge me. DON'T DO BUSINESS WITH THESE PEOPLE UNLESS YOU WANT TO GET RIPPED OFF. Shop around you will be happy you did.

I highly recommend WFO. Last year we had 10 windows replaced and this year had 2 front picture…read morewindows replaced and couldn't be happier. From our visit to the factory, then to the installation and cleanup afterward were all very positive experiences The young men installing were polite, friendly and professional. And the pricing of the windows was fantastic. Thank you all at WFO for an outstanding experience!!!! Laurel and Chris K

We signed a contract with this company on March 1st, 2026 and were told our windows would be ready…read moreand installed by the middle of May well that never happened so after several ignored calls we finally received a call they would be installed July 3rd yes 17 weeks later but that never happened no phone call no explanation why just never showed up so I called the company on Monday and was told they ran into issues on Friday and they put us back on the schedule for the 30th when I told them absolutely not that was totally unacceptable and I wanted a refund she said ok what about Thursday I told her that was there last chance to show up and I would do I needed to do they did show up installed windows and I will say the installer Jessie Jr and his helper went above and beyond and did an amazing job and this company should never get rid of him because there are not many workers like him him so for that I thank him and he deserves 5 stars

Great customer service and knowledgeable installation…read more Problem with crank on one casement window and they Called the next day after install and said new hardware Is on the way. Bob and Larry great to work with. Bob even Fabricated a new round design that goes on top of sunburst Like window instead of using old one.

We had our new patio sliding door installed last week. Working with everyone at Window and Door…read moreSolutions has been great! Starting with the sales dept - they never tried to up-sell us like some of the competitors. We only wanted the door now, so we just talked about the door. The installation team is great too. They are courteous, clean and friendly. I like that each person on the team has a specific role so they know what they are doing at every phase of the project. Our new Pella door is beautiful!

We have referred our clients to The Biba Studio and always have had positive feedback from them…read more A common response from them is "We would not of thought of that". As well we have been told her suppliers/trades people are top-notch.

We have worked with Biba Design studio on our primary house remodel & currently working on a cabin…read moredesign project. Bhakti has been doing all the interior design & coordination work. She is a true professional and knows her craft. She is a great communicator and really shines at out of the box thinking to come up with design elements we would have easily missed or overlooked. It has helped us save costly design mistakes and lower procurement cost as well. Overall- you are getting not just a stellar design professional but someone who can execute it to perfection end to end. HIGHLY RECOMMENDED !

Absolutely the finest rug installers I have ever dealt with. They did three separate jobs on my Sea…read moreRay 370. The quality of the work was exceptionally high. Huge improvement. I highly recommend this outfit for professional work, timeliness and high-quality results. They are completely attentive to detail and cut no corners. Simply love them. HIGHLY RECOMMENDED

Negative 100 's I'm sitting here with two police officers…read moretrying to get back my paid for and destroyed rugs that the owner won't give back to me and claims are his now because they're inside his building. All 7 of my rugs came back filthy, damp, musty and weren't even offered to be delivered back to me after payment like they're supposed to. No I got a message on Friday afternoon that they'd dispose of my rugs