I've been going here for all my minor medical needs for about 2 years now and I love it! I've never…read morefound a better doctor than Dr.Toohey, and I've seen alot of doctors! First of all they have pretty decent hours that work well with my weird work schedule and are very good about getting you in right away. Sometimes they are even able to offer same day appointments which is great. Second, I highly recommend Dr.Toohey because of how awesome she has been. I went to her for stomach issues (which she solved) and she also fixed my headaches! I've had headaches for probably 8 years and no doctor has ever really tried to help me, and Dr.Toohey fixed it with one visit! For that alone, I will love her forever!! She's also good for other medical problems too, but anyone who can stop the crazy pain in my head wins my heart. So if anyone needs a good general practitioner, I highly recommend Dr.Toohey at Arlington Primary Care!

They scheduled the 1 year old visit for just before his first birthday. I thought that was fine but…read moreapparently they can't do the 1 year shots until after his first birthday. Frustrating but oh well. So now we have to schedule another appointment in 2 weeks. Show up to that appointment as scheduled and the doctor isn't there to sign the order until an HOUR after the scheduled appointment time. So they said I could wait for an hour with my toddler and baby or I could leave. I'll never be back. How do you screw up scheduling 2 appointments in a row? Also when our main pediatrician was out of town we were scheduled with another doctor that was clearly not a pediatrician and told us to stop scheduling with her. I was like, this is were the front desk scheduled us. We don't want to see you either.... Often the nurses can't get the head circumference or just skipped measuring height altogether. We stuck it out for a year but that office is not a great place. We will never be back.

I have visited these offices twice, and the staff has always been friendly and attentive. They have…read moreare smiling and kind to everyone who arrives for their appointment and are prompt at getting everyone checked in. Currently, they are going through some renovations, so it is kind of a mess at the moment, but once finished, I think it's going to make this place really stellar. I generally meet with a Nurse Practitioner and she is very thorough and attentive to my concerns. The lab staff and quick and efficient and I've never had any issues! There is parking in the back, so don't worry about finding a spot on High St. Since it is so centrally located, students, you can just walk or take COTA. I definitely recommend this place. They really do take good care of their patients, and people who are more regular than I am, I could tell they remembered them and kept up on conversation about their lives. It's a nice feeling when going to the 'doc.

I went to the ER on August 15 2026. I was left in the lobby for 2 hours with no Tylenol as I had…read morejust left a horrible car accident with a concussion! One of the nurses rolled her eyes when asked to give out hot towels... Lastly when I was asked to be discharged one of the nurses said they were understaffed when there were staff everywhere. The lobby barely had any people. They finally gave me my chest scan when I begged 5 times to leave. To my surprise every result came back normal! Why would I stay in the hospital for 6 hours if my results came back normal? This sort of treatment is lazy and as a hard working black woman I don't appreciate this type of behavior!

I've been with Ohio health for several years and had a MyChart for several years and have never…read morebeen able to communicate with my doctor on it.. just recently after working a 12-hour days in a row they were calling me and I had to communicate with them and I even put in the MyChart to please make it so that I can communicate with my doctor because every time I'd go to send a message it said I wasn't able to send a message to anybody.. so I begged and begged and begged in one of the technical areas to please fix the problem so I can communicate with my doctor.. nobody replied nobody cared.. my doctor kept calling me throughout the whole day and because I was on the phone for 12 hours I couldn't communicate with her so I tried again the very next day to communicate with her on my chart I wasn't able to.. I then try to get to communicate the following day and begged and begged and begged at the technical assistant would fix this.. it still wasn't fixed.. this is what they say on their MyChart..."Communicate with your doctor, get answers to your medical questions from the comfort of your own home, access your test results.". This is a complete lie.. they put me in the worst position here I couldn't even communicate with my doctor and I begged and I begged and I begged please make it so that I can send a message to my doctor on my chart.. they completely ignored me.. nobody replied nobody even cared.. find me what I did was said take my whole MyChart down I will never use it again completely remove the whole thing I will never use your service again and now I will have to call in for everything and I will never be able to use a service that they supposedly provided for me when I needed to communicate with my doctor the most important things I couldn't even get communication to her when she kept calling and calling and calling and I couldn't get to the phone because I'm working... How dare you create a system that's supposed to streamline communication and not allow a very important communication to be given to my doctor when she's calling me.. after I begged and I begged and I begged for you to fix it.. clearly the IT department should be replaced. I even submitted requests in the MyChart for technical assistance and it was completely ignored!

I had Dr. Chen give me acupuncture about 5 years ago and it helped me so much. I am now looking to…read moremake another appointment for more relief. I had my surgery on my neck and his acupuncture helped me tremendously.

Have been a patient of Dr Chens for the past 19 years. For many of those years, they were for…read moreweekly acupuncture appts but also for general medical purposes. He is a very kind, compassionate, and intelligent man. My entire family sees him and has become an integral part of our lives.

I absolutely love this office. This month marks my 1 year anniversary of transition to MAAI. Last…read moreyear my old office closed during the beginning of COVID, despite being classified as an essential service. I was just a few months into immunotherapy and was concerned that I would have to start over if I went too long without my injections. Because the old place wasn't providing any details on how long they would be closed, I decided to look for a new allergist. Everyone at MAAI is amazing. From the front desk to the nurses, they are so friendly, helpful, and caring. It truly was a blessing that I needed my injections and looked for a new place.

I've been to this location three times in the last couple months. The first time was for the…read morehusband. We ended up going to a different location because he needed an xray and the xray tech is only there on certain days. The other two times were for myself. I made an appointment online then we headed that way. Both times we were early and both times upon check-in I was taken back to a room. We had a bit of a wait once in the room but nothing terrible. The NP/PA, Mary, saw me both times. She was very personable, asked questions, and discussed a diagnosis. She ordered a prescription that was sent to the pharmacy before I left. Overall, a good experience and pretty straight forward.

Alert, I want to everyone to know yesterday i had confirmed appointment, when I walked in they said…read moreno more appointments today. No common courtesy of a phone call, nothing . Basically to bad good day. If that is way you want to be treated, then go ahead visit this place.

went in for a Dot Psychical and they took care of me and i waited 10 minutes in the waiting room…read morebefore getting brought back and tested, I was done in 30 minutes

They probably have 1, 5 start review because all the other reviews they got were bad so they got…read morerid of them. Anyway the service is terrible I waited in the waiting room for almost an hour and a half for a doctor just for the doctor to look at my foot and act like she don't know what she was doing. She took no more than 1 minute looking at my foot and and I was sitting in the doctors room forever too was here for about 2 hours almost 3 and a half . Also the place is dirty and just all around nasty I don't know how this is an urgent care.

The help desk workers can be verbally aggressive at times. The doctors are good. The care from the…read morenurses is good.

Always over an hour wait just to get called back then up to another hour wait for the doctor to…read morecome in. Front desk is rude dependent upon the person. If you are a busy person with a tight schedule then I would not recommend this place.