I will grant them the fact they were quite efficient doing my MRI…read more However, when I went back to get a CD of the scan, I was amazed at how rude both people were. They insisted no less than 6+ times that they had already given me a CD. No matter how many times I said they had not, they kept at it. With attitude, they did hand me a CD. The person behind the glass went as far as saying something about 'my son'. I do not have children, and I pointed this out. They clearly were mistaking me for someone else. I would have let it go, if they had just appogized. But, they did not.

I had an open MRI at Proscan Imaging of Pickerington the 17 of November, 2023. I was nervous. The…read moretwo ladies working, Tayna MRI Tech and Serena, MRI Tech Assistant were so professional doing their job and yet so kind. I was provided earphones, a warm blanket, answers to all my questions and they made my experience much easier. I would choose this medical facility again. Dottie Young, Newark, Ohio

Although it was an unusual trek to get here from Polaris Parkway - we had to drive through the UDF…read morelot to get to this location. We missed the turn the first time because we didn't believe this was the location for Proscan Imaging. But, this is how you get here. Aside from that, Marsha was greeted and welcomed by the staff as soon as she entered. They explained the procedure and alleviated her anxiety. After having been to other places where Marsha had difficulty with the standard MRI, she was pleased that scheduling suggested Proscan Imaging in Polaris with the Open MRI.

Proscan MRI at Polaris is a great medical imaging office ! It is clean, bright, staffed with…read morepleasant front desk staff, and very friendly MRI staff . Brenda , my MRI technician, was really nice and professional. My experience there was very positive !

I had a MRI done here after my insurance company called me to change me from OSU because my…read moredeductible would be far less. They said over and over it would be on the same level as OSU. It was not. After I arrived for the first appointment of the day the tech seemed to almost act like I should know what I'm doing. I've never had an MRI so I didn't. He didn't explain what was going to happen or anything. Just put me in and gave me headphones. A week later when I saw my surgeon at the Wexner he said he thought it might be the worst MRI he had ever seen. And even asked me if I was dancing during it? I actually tried to lay very still but it was kinda scary and loud and he never explained when I could take a breather in between. A little info would have really helped my anxiety. I contacted them about it and the woman that answered the phone got an attitude immediately when I was just trying to explain. She said I'd have to deal with it with my insurance. Well, I called them and they said I had to deal with MRI company. So I would tell anyone to not go there. I'm out hundreds of dollars and guess what.... I still don't have a usable MRI.

Pickerington Methodist Hospital is absolutely the best hospital in Franklin County. I have been in…read moreall 7 so far for different things in my life as a patient. Pickerington Nurses and Aides are above expectation, qualified and kind. Doctors are 1st class and the facilities are spotless and smell clean. I could go on. Best experience and excellent care.

This is quite literally the worst lab experience I have ever had--and unfortunately, it has…read morehappened repeatedly. I went several days in a row just trying to get my labs completed, and each time the wait was around an hour. Even with a scheduled appointment, I have waited anywhere from 30 minutes to an hour. Nobody should have to set aside half their day for a basic blood draw, especially after making an appointment. At this point, the delays are clearly not an occasional problem; this department appears to be seriously understaffed and unable to handle its patient volume. OhioHealth needs to hire more employees and figure out how to properly staff and expand this laboratory. The current level of service at Pickerington Methodist Hospital's lab is utterly unacceptable.

Registration went off without a hitch, however, once back in a room it seemed like they weren't…read moresure who was supposed to do what. I did finally have a doctor come in and that's when things went off the rails. The so called doctor, who I was seeing for an oral infection treated me very poorly. He insinuated that I was poor with inadequate insurance and I was not only insulted by this but was very disappointed that this was what I had to deal with. I will never go back there for any type of care.

Excellent service and care each time we visited this facility. The staff is always professional…read moreand caring

I have been dealing with leg pain for a month and have had a stress fracture in the recent past so…read morewas very anxious that I had another one. I saw my doctor yesterday and received orders for an MRI. I called ProScan and was able to drive straight there from my doctor. I received a copy of my images and my doctor had the results waiting on his desk this morning. Great and FAST service. Good news too: no stress fracture!

They offer an online link to view images and reports, but do NOT provide a password to access the…read moresite. This is unacceptable inattention to detail, the hallmark of poor service. Their phone access service is equally poor. I would not recommend this provider. There are other options for this service, which I would recommend exploring.

Friendly staff, clean and welcoming atmosphere. They get you on and out quick. The facilities are…read moreclean as well which is nice. The staff also makes you feel very comfortable during any procedure that you may be having. Welcoming.

Nice friendly staff, some of the best pricing around for imaging, especially when you are coming…read morefrom Columbus. If I ever need these types of services again I will be coming here and referring to friends.

Very nice, new, and excellent staff…read more This place is very nice! The staff was very kind and knowledgeable during our stay. This place is very new and located away from the city so its not overrun. It was nice to be able to walk in and get immediate attention. The rooms that they put you in were large and private. We never felt like we were on display or rushed as we have been at other ER's. Thanks for all the great work, compassionate staff and excellent facility.

Very clean and friendly staff! Make you feel welcomed and actually seem to care. Private rooms and…read morequick service. Wayyy better than an other ER I've been to. Nurses Katie and Kurt were awesome and dr Singhal was very informative and helpful!

I've had a total of about 8 MRIs. I just visited this location, now called PROSCAN IMAGING and the…read moreexperience we even better than the first time. These open MRI machines are so much easier to tolerate than the conventional type - NO CLAUSTROPHOBIA The scheduling, check in, and the person doing the actual MRI were all top notch, wouldn't go anywhere else if given a choice.

Very polite and professional. I'm incredibly claustrophobic and this definitely helps.read more

call in scheduled for appointment very kind and helpful, and to change it after calling in and was…read morevery kind about the abrupt change and as first call in gave me the times available. Very accommonating. Staff a front very nice..Kimberly who did vitals very kind. Physican Assistant very kind, however... when she came in the room, strong skunk smell like she had either been in a room that the other patient had been hitting on a thc pipe or she was at break. Received excellent treatment and was punctual with check in , vitals and resolution, but could do without having to smell the skunk. I am hoping PA was in a room where a patient had it on their clothes, if not PA should wait till after they are off work.

Julie Kim DO.... Very condescending. She needs another line of work. Had severe knee pain,…read morearthritis. She tells me yes the weather change. I've never had pain like that before. I could hardly walk. She states osteopenia too. Makes some flippant comment about we have bones all through our bodies... seriously. Do I want something for pain... she prescribed volteran. Had a family member go to the pharmacy and they said this "doctor" had it written for Monday. This was Saturday morning I was at urgent care. Why wait 2 days when I'm in pain. One of the worst "doctors" I've ever been in contact with. Avoid!