Columbine replaced a small retaining wall in my backyard. I had some rather high bids from other companies, but Jenny suggested using wood instead of stone, and gave me a bid that was within my price range. She responded to my initial call quickly, and was very friendly and personable, with a forthright manner which I liked. She said they could start almost immediately, as it was a small job, and could be completed in less that a week. The crew showed up on time and finished very quickly. The work is not visually exciting, but then neither is my backyard, and it is solid and sturdy. They also put in a wooden handrail by the existing stairs--once again, not fancy, but works fine and suits me. About a square yard of sloppy brick paving was also replaced, and I am very happy with that--looks a thousand times better! So does everything--the old retaining wall was made by a previous owner out of piled-up pieces of broken concrete and was pretty ugly--my main motivation for replacement. My goal was to get all the broken concrete out of my yard--it was apparently his favorite building material, and he had used it under a poured concrete patio as well. I had thought the broken concrete pieces under the patio were to be removed and replaced with poured concrete, or at least hidden by it, but in fact they were simply cemented into place, still showing--oh, well, I can always plant a bush there, after I get up the spilled concrete in front of the patched area. I had also asked that a small stretch of broken concrete around a garden area be replaced with poured concrete to match the poured wall it connected to--we are talking about between 6 and 8 inches high, and maybe three feet long. When I went to look at the finished job, this had not been done, and there was a small trench at the base of the new retaining wall, a few inches deep. I had also asked that all the rubble be removed, as well as some extra old bricks that were in the yard, and was assured that could be done. It was still there. When I asked Jenny to finish this up, she said, sure, they had run out of soil from my yard, but were excavating elsewhere and could bring some soil from there to fill the little trench. She also said she would send someone to finish the little wall around the garden area, which she did. But when he was done, the rubble was still in the yard, and the new concrete was stuck against the broken pieces at the back. I called Jenny again, and she came over and unstuck the pieces before the concrete set. I said once again that I wanted the rubble and bricks removed, and she put them into containers to be picked up at the end of the day. She never brought any soil from elsewhere, and said they could smooth out the edge of the trench with a pickax. This was partially done, but there is still a small area at one end that is not filled in. She removed almost all the rubble, but said she could not deal with three large pieces a bit smaller than concrete construction blocks--the largest measures 20" x 14" x 10"--and said I would have to find someone else to move them. I also just discovered two more large pieces of concrete rubble, stuck behind a tree. So I called EcoHaul, who said they could remove them for their base price of $125. I also purchased about 5 cubic feet of topsoil for $20, which will probably be enough to fill the small trench. I am concerned about the trench, as I have a degree of physical disability, and am worried about turned or broken ankles. This is also going to make it physically difficult for me to dump the topsoil into the trench--a simple enough job when all your body parts work correctly. Mine don't, but I'm pretty sure I can probably manage it without hurting myself.
There are several concrete building blocks left over from the old retaining wall, the classic rectangular ones with two square holes, which Jenny said they would use to patch some holes along the fence. Instead, they used more pieces of concrete rubble. The point of the exercise was to get rid of the concrete rubble.
There are also tiny bits of concrete all over the yard. I will have to go around with a bucket and pick them up one by one. This will not be fun, as it is difficult for me to bend over, and I cannot kneel.
So three stars for the quality of the work, which is fine, but missing two for the fact that not everything I requested was done, even after it was pointed out several times. I suspect there are bigger jobs going on at the moment, and mine was very small, and so got minimal attention. I might employ Columbine again, but only if I have a job big enough to be a priority. read more