Review: Disappointed by Incorrect Floral Arrangements and Poor Customer Service…read more I rarely leave negative reviews, but I feel obligated to share my experience to help others make an informed decision. My Daughter recently ordered a floral arrangement from Wildbud Floral Co for her wedding, with clear instructions and a written confirmation of the types of flowers to be used more so not to be used. Unfortunately, the arrangement she received included completely different flowers--some of which she had specifically requested not be included due to allergies and personal preference. To be specific Roses. Roses were used in almost all arrangement including boutonnière and corsage's. When my daughter reached out to address the issue, expecting at least an acknowledgment or offer to make things right, her contact, Cheyenne was unavailing and dismissive to her concerns. Despite having the original written order as proof, she refused to take responsibility and only offered $500.00 in store credit as the only form of correction. Her unwillingness to admit any mistake, even with documentation in front of her, was frustrating and unprofessional. Clearly $500.00 refunded would have gone much farther in restoring one's business name and integrity as opposed to a credit from a business that fails in customer service. Mistakes can happen--what really matters is how a business handles them. In this case, the lack of accountability and disregard for customer satisfaction left a lasting negative impression. I would strongly caution anyone considering this florist to look elsewhere, especially if you're planning something important and expect reliability and integrity. I'm hoping I'm allowed to download and share pictures of my daughter's day and allow you to compare what is on their website for an outdoor wedding venue and compare with the reality we had. Sincerely Jon scribner

The only reason I didn't continue communication is because they offered to help me by returning to…read morethe store and buying new flowers so I was confused. The review isn't to tarnish their credibility. My mom just wanted me to let them know that she expected more flowers and less greenery. I do love the shop. They offer great things.

Bear's Garden is a great florist, they always provide fresh flowers and on time delivery. I have…read moreused them for both personal and work orders and have never been disappointed. I have purchased products from Birthday flowers to Funeral Sprays and everything was beautiful. The staff is great and always give us a call if something is out of stock before they substitute for a different flower or ask if we have preferences. Flowers are expensive anywhere you order from however the value is well worth the price point for their arrangements. The flowers are always fresh, arrive cold and in water and promptly - the driver who does the deliveries also always gives instructions on how to care for the arrangement. I would highly recommended ordering from them via phone or on their website for your floral needs.

5-Star Review for Bear's Garden Florist - Sonora, CA…read more Bear's Garden Florist exceeded every expectation. The flowers they created for me were absolutely stunning -- fresh, vibrant, and arranged with so much care and artistry. You can tell they truly love what they do. Barber Joe, Dfine Salon and Body Piercing.

I chose Laurel and Vine based on all of the amazing reviews and beautiful arrangements I saw on…read moreMarie's website and I'm so incredibly glad I did! Marie's work is nothing short of spectacular! I emailed her with some general ideas and images and what she provided was better than what I could have hoped for. We were having a rustic outdoor wedding, but I still wanted some nice flowers around the property. Marie made suggestions on additional colors and types of flowers. Her vision was absolutely amazing and I'm so glad she handled all of the details. She was so accommodating with my last minute additions and so easy to work with. I can't recommend Marie enough!

I would give L&V six stars if I could! Not only were the flowers spectacularly arranged and…read morebeautiful but Marie went out of her way to accommodate me after my wife felt ill and I had to cancel the order because we weren't going to be in the area. Then at the last minute we were changing the plan and deciding we would be up there so she still got her Valentine's surprise. I had canceled the night before and then it was back on Valentine's Day..

Great customer service and huge selection. Visiting the location is enjoyable as there are many…read moreplants, trees and water plants for ponds available

Lovely variety of plants and trees that will grow well in our area. Also staff is very friendly,…read morehelpful, & knowledgeable

Hello happily engaged couple, We understand where you are…read moreright now in the process. You're excited about the engagement, and the thought of your upcoming wedding. Congratulations. We also know however, that the more you Google looking for answers, the more questions you have! Even if you have a venue, you now need to worry about seating charts, timelines, hairstylists, weather, forest fires, COVID, cleanup- oh my! "Do I even need a wedding planner?" may even be a question that you are pondering- and that is ok! The good news is, this review that you are reading is the review you need. As partners, we were asking ourselves these same questions. In hindsight, we would have been stupid to not hire Terri/Events Extraordinaire. Should you simply care about the bottom line, then skip the rest of this review and just hire her already! If you are interested to know why, please see below. Although one of us was skeptical in the value of a wedding planner, I can assure you that Terri's actions and efforts were invaluable in making our day perfect. From the very first meeting, we were relieved at the methodic approach Terri takes to wedding planning. Your first meetings are simply getting to know each other and learning what the couple wants to achieve with the wedding. Terri fairly listened to both of our ideas and provided unbiased feedback and guidance. These little nudges compounded to big decisions which encouraged us along the wedding planning process. Speaking of the process, Terri has one. She has timelines, 'day of' agenda's, and planning deadlines that keep not only the couple, but also your vendors on track! Although you may expect the planning process to go smoothly, just as we had, of course life happens. We had a serious issues with one of our main vendors (That we found before working with Terri) the month before the wedding. We promptly referenced Terri's pre-supplied vendor list and found someone who was more budget friendly, that produced fantastic results. Then, just one week before the wedding, the HMUA dropped out (crazy we know!). Terri picked up her personal cell phone that same day, to step in, and spent the evening with us hunting down alternates. To us, Terri felt like another family member with all of the right tools in her tool box to help us navigate the complex nuances of wedding planning. On the day of the wedding, we hardly noticed Terri- and I mean that in a good way! Seamlessly behind the scenes, our wedding day and timeline panned out about as perfect as it could be. This letter is a testament to her process, value, and care in wedding planning. We were thankful to have found Terri and now look forward to connecting with her any time we are in the foothills! -Adam & Samantha Klick

Terri and her team are absolutely the best at what they do! Her services were recommended by the…read morevenue we picked and I am so grateful for that! I never really understood what a planner would do, but trust me when I say that I would've been completely lost without her! Terri thought of things for our special day that I never would've realized I needed until it was too late. I knew from the very first meeting that she was going to be my calming force for a very stressful day and I was so right! Her value is unmeasurable!! Thank you Terri and team!!

Candice was super easy to work with. She created a beautiful design based on my input. I love the…read moremix of wood flowers and fresh flowers. Absolutely beautiful!

I was so excited to see how my wooden bouquets and boutonnières turned out for my wedding! Can't…read morebelieve they look so real and matched my inspo and what I wanted just about perfectly. She responds in a timely manner and brings your vision to life!

I am still blown away by how gorgeous my florals were for my Yosemite wedding! Susan did such an…read moreamazing job creating a unique and very "me" wedding bridal bouquet, as well as beautiful floor pieces for my ceremony, plus garlands for our picnic tables. I don't usually hear people commenting on the florals at weddings, but multiple of my guests mentioned how beautiful and striking they were! Susan was great at executing my vision while working within my budget. She was flexible and ensured my flowers were in tip-top shape during an unexpected heat wave in late September. Thank you Susan! I would recommend Susan and Sweet Lilacs to anyone who wants really special and thoughtful florals for their wedding.

We hired Susan with Sweet Lilacs for our daughter's wedding last month. She did the most amazing…read morejob with all the flowers. Everything was so beautiful and magical. It was was everything we imagined and more. I highly recommend Susan! Hands down a 5+.