Thorough hearing test excellent results and loved the visit…read more Friendly staff tested several brands and found the best hearing aids for me

Took in my hearing aid to get cleaned. The receptionist took it to clean and it was taking a…read morewhile. I believe she pushed in wax guard and audiologist had to try and salvage to work on it to try and retrieve it. He could not and mentioned fittings around guard get worn and it will need to be sent in. This is a hearing aid only worn part time not during summer and is only about six years old. I've had many cleanings at other locations. Cost went from $25 to $360. I am hoping someone else will be able to help as I will not go through them. Very disappointed in the service. Audiologist seemed sincere, however this is very troubling.

I am hearing impaired, therefore I have had numerous hearing exams over the years. My exam at this…read morebusiness in October 2023 was significantly good! The specialist, Ms. Falk, was skilled, patient, and thorough in performing the hearing exam. Afterwards, we discussed devices I could purchase but there was no pressure on me to make an immediate decision. I recommend this service provider!

I got my very first set of hearing aids from Jolene. she is an amazing caring person…read more she will bend over backward for her patients. I just got my second set and Jolene of course was on top of it like always. I would have to say if she left I would follow her. she has made my life better

Very helpful and caring staff. Would recommend to anyone considering hearing aids They have…read morehelped whenever my hearing aid needs cleaned or is not functioning properly and keep me up to date on my hearing tests

Not even sure if this is a legitimate company. Just driving up to the place I almost got in my car…read moreand turned around. No name on building looks like a typical run down shack in Spokane. Hearing booth was a joke. Then I came home and did some research. They guy said Costco carried old models. What a lie... They have the same as the Beltone guy show us but Beltone was 3 times more expensive. Costco was way better. Average cost should be around 2,000.00 You can even buy on line. Tuning is not that difficult. For the crappy building and the zero overhead cost they have they should be selling these for 1,000.00 MAX!!! They take advantage of the people who do not know what they are looking for. Remember go with your first impression.

So happy with my new hearing aids. Scott was awesome in assessing my hearing needs based on his…read morequestions and listening skills. I have a great product that meets all my hearing needs!! Theresa is the first friendly face you see when you walk into the office and she always has a smile on her face and genuinely cares about everyone that comes through the door. I wish I had found this company 8 years ago when I started my hearing aid search. If you have a hearing problem, go see Scott!!!! You will not be sorry. Terry B.

I had an appointment with Dr Flynn who I have been seeing for some time. She is very thorough in…read moreher assessment and exam. Since I had not had a hearing update exam in some time, she led me through an assessment of my hearing. Following that she updated my hearing aids which was a minor change but nonetheless made the hearing somewhat better. I had a couple of questions about performance of my aids which she was able to explain away sufficiently. I plan to continue seeing her on a regular basis and will no doubt get new aids next year as the time runs out on these. She is a very caring and professional audiologist. I highly recommend her to anyone who needs hearing improvement. And she still rides a mean moto-cross bike. And she has the awards to prove it.

Top notch service, educated and experienced staff! Thank you for all the support. The appointment…read moremaking process was very simple and efficient, the staff takes care of all billing and discusses options and costs upfront. Highly recommend this provider.

Donna in the front office is very friendly and efficient and Savannah Warren, Doctor of Audiology…read morewill go out of her way to make sure fit and function are perfect!

The people at Deer Park Hearing center did an outstanding job of helping get hearing aids for my…read morehusband. They went way beyond out expectations and continued to fight for him even when he was denied the hearing aids. I would recommend them to anyone.

Made a complaint about the product and service. The receptionist and her boss devised a scheme to…read moreto harass me and keep from picking up hearing aids by inventing mix up in appointments, illnesses, and building problems. The receptionist stated they discussed this at great lengths. Be aware that these two questionable characters like to get back at there clients by any means possible. One star only because that is the lowest I can give.

Very poor customer service. Half the time their phones don't work, and if you do get to talk to…read moresomeone, it does not ever go well. I needed a referral to another doctor for cataract surgery and they would not send it out unless I came in and signed for it. I live over 40 miles away and wanted to do it by email. They would not do it. Keep saying I have to come in and sign. I now want my own records sent to me and they WILL NOT DO IT!!! If I am to pay over $400, I want my records sent to me. If I have to come in and sign for them, then they had better be given to me at the time I am there. If they do not like what you say over phone, then they hang up on you. Very unprofessional and some of the worst customer service I have ever received.

I had issues with America's Best and there optometrist and ended up going to Dr.Lindauer and he…read morelistened to my problems and sent me home with the right pair of contacts that are now comfortable to wear. He was courteous and listening. Can't rave enough.