I got my very first set of hearing aids from Jolene. she is an amazing caring person…read more she will bend over backward for her patients. I just got my second set and Jolene of course was on top of it like always. I would have to say if she left I would follow her. she has made my life better

Very helpful and caring staff. Would recommend to anyone considering hearing aids They have…read morehelped whenever my hearing aid needs cleaned or is not functioning properly and keep me up to date on my hearing tests

Be very careful. My hearing aids were taken from me by the gentleman at Professional Hearing. He…read moretold me they could not be repaired and I was given another pair...problem is my hearing aids were from 2017 and Resound hearing aids, I was given a pair of hearing aids from 2013, they could not be adjusted BECAUSE they are possibly from Costco....they are not Resound hearing aids as represented. When I said I could not hear with them I was told I did not know what I was talking about. So now I have useless hearing aids that I cannot hear well with and they are basically useless. I spent several hours on the phone with the Resound company and this is where I received the information that my hearing aids are not as represented and basically my hearing aids were stolen.

So far, I am very happy with the service this company provides. Jorgen tested my hearing and Bruce…read moreinstalled, so to speak. I was then asked if I had a preference on who I see when ever I return, they were both great, so either one. I got two new hearing aids with amazing quality, clarity, and well worth every penny. $5000 to be exact, they offered less priced aids, but I want the best sound quality possible, and I am now seriously enjoying going to concerts and shows when I have not enjoyed these things in years. My word comprehension has returned to normal, or even better. I can now hear things my wife can't. It's a bit like bionic hearing. Additionally, they came with a devise that hooks to the TV, so the TV sends surround sound to my hearing aids. Amazing clarity. Also, Works with my iPhone so all my calls are in stereo. All my apps play in my hearing aids. Awesome stuff. Technology is good.

I had an appointment with Dr Flynn who I have been seeing for some time. She is very thorough in…read moreher assessment and exam. Since I had not had a hearing update exam in some time, she led me through an assessment of my hearing. Following that she updated my hearing aids which was a minor change but nonetheless made the hearing somewhat better. I had a couple of questions about performance of my aids which she was able to explain away sufficiently. I plan to continue seeing her on a regular basis and will no doubt get new aids next year as the time runs out on these. She is a very caring and professional audiologist. I highly recommend her to anyone who needs hearing improvement. And she still rides a mean moto-cross bike. And she has the awards to prove it.

Not even sure if this is a legitimate company. Just driving up to the place I almost got in my car…read moreand turned around. No name on building looks like a typical run down shack in Spokane. Hearing booth was a joke. Then I came home and did some research. They guy said Costco carried old models. What a lie... They have the same as the Beltone guy show us but Beltone was 3 times more expensive. Costco was way better. Average cost should be around 2,000.00 You can even buy on line. Tuning is not that difficult. For the crappy building and the zero overhead cost they have they should be selling these for 1,000.00 MAX!!! They take advantage of the people who do not know what they are looking for. Remember go with your first impression.

So happy with my new hearing aids. Scott was awesome in assessing my hearing needs based on his…read morequestions and listening skills. I have a great product that meets all my hearing needs!! Theresa is the first friendly face you see when you walk into the office and she always has a smile on her face and genuinely cares about everyone that comes through the door. I wish I had found this company 8 years ago when I started my hearing aid search. If you have a hearing problem, go see Scott!!!! You will not be sorry. Terry B.

Thorough hearing test excellent results and loved the visit…read more Friendly staff tested several brands and found the best hearing aids for me

Took in my hearing aid to get cleaned. The receptionist took it to clean and it was taking a…read morewhile. I believe she pushed in wax guard and audiologist had to try and salvage to work on it to try and retrieve it. He could not and mentioned fittings around guard get worn and it will need to be sent in. This is a hearing aid only worn part time not during summer and is only about six years old. I've had many cleanings at other locations. Cost went from $25 to $360. I am hoping someone else will be able to help as I will not go through them. Very disappointed in the service. Audiologist seemed sincere, however this is very troubling.

Top notch service, educated and experienced staff! Thank you for all the support. The appointment…read moremaking process was very simple and efficient, the staff takes care of all billing and discusses options and costs upfront. Highly recommend this provider.

Donna in the front office is very friendly and efficient and Savannah Warren, Doctor of Audiology…read morewill go out of her way to make sure fit and function are perfect!

I have had Dr. Sturbaum do a couple of eye surgery's and have always been pleased. Each has turned…read moreout well. I appreciate Dr. Sturbaums competence with out being intimidating or talked town to. His bedside manner is very comforting. I particularly like his location right off the freeway and easy to get to. If I were to give one suggestion, I would like a number where I could leave a message for the office if I'm not at home to receive a call back . The girls and nurses have always been the best.

I had cataract surgery there a few years ago and everything was good. All follow ups were done. I…read moredid my next regular ophthalmology appointment when that was due (I have always gone yearly). I was scheduled another appointment 6 months later that I canceled. I had no real complaints at the time and didn't feel the need for that appointment. When I called to make my annual appointment today I mentioned that I thought it was due. I said that I hadn't heard anything from them."Haley" the person I was talking to was very rude and said they leave it up to the patient to call contact them after a cancellation. She was not friendly and was accusatory. I said never mind I will go somewhere else and hung up. I couldn't find any phone number to talk to anyone else about this so here I am. Empire Eye should hire more professional staff. They lost a patient today. They get 1 star for today's experience.

I've been with Dr. Aldred for over 3 years. I've found him to be more than knowledgeable, in that…read morehe takes an active role in the Parkinson's community. Treatment of patients with movement disorders seems to be a passion for him, as he frequently will discuss progress and breakthroughs occurring worldwide. Another indication is his involvement with current research in these fields. I will also give a shout out to his staff. They have always treated me well, been informative, polite, and jovial. I always leave his office in a better mood than when I arrived. It must be difficult for Dr. Aldred and staff to provide care for a patient population with a chronic disorder. It is hard to be a member of that demographic, but I've been grateful that I have been in his care since early in my diagnosis and can't recommend his practice high enough!

I was told Dr Aldred was the best with Medtronic DBS programming for Dystonia. He wasted months of…read moremy time programming me like a Parkinson's pt. Causing me more pain and side effects. He did say he shouldn't have done that with me, so I will give him that. He sent me to his ARNP who didn't introduce herself and barely spoke to me and did nothing for my program. Next appt saw him we agreed that he needed to get my program under control before going to her. The front desk didn't know his schedule for a follow-up appt said they would call. They call I have to see the ARNP I ask why, I'm told he wouldn't be there. I agreed to see her because I was having side effects and needed relief. Came in and as I'm walking the hall with my husband there was Dr Aldred. Try to make next appt same scenario they will call they never did!! As a Pt continuity of care is important. My condition is not easy to work with and seems he wasn't up for the challenge. Which is strange considering the bragging he did about programming his other Pt's, and having your staff lie for you, well that's a whole other level. He seems to be very knowledgeable but I believe he would be better suited in a position of teaching students rather than Pt care. Too much ego and not enough compassion.