I've made several purchases at Downtown Appliance and each experience has been easy. The sales…read morestaff is very helpful. Delivery occurred on the right day and within the predicted time frame. The young men who brought the refrigerator to our house were friendly, helpful and thorough. A great experience all around.

We have been purchasing all our appliances here for 40 years. We were going here before the big…read morebox stores were around. Service was stellar when you purchased from them. Recently our Bosch dishwasher stopped working. It took over a month for someone to come and take 10 min to say the pump was burned up. ($97). We were then told it would take up to 6 months to get the new 800 series that we wanted. We went to Lowe's and they had the exact same dishwasher in stock. It was also $700 less! My plumber installed it and we are very happy with our purchase at Lowe's.

Customer services on 11/26/25 I was trying to buy smoke alarm and I had the defected one on my hand…read moreand showed the employee to give me the same like it and he gave me wrong one. What is going on Menards? This is not first time the employees are not cooperative. And I went to Ace Westlake they gave exactly what I want.

Overall the store is very well maintained and fully stocked. More times than not the service is…read moregood too. The cashiers are always friendly but the rebate department and workers on the floor can sometimes not be. Their outdoor is fully stocked with beautiful plants. This store has fabulous sales as well. I purchased this beautiful fern for $13 on sale!

called and got a real live person, she scheduled repairman Adam to come the next day to repair…read moreBosch dishwasher. He was prompt, friendly and quick. He had tp order parts which were shipped to our house within a week. he came for second trip to fix, it works great.

From the owner: At Andy's Appliance Repair, we offer expert appliance repair services for Columbia, MO, and…read moresurrounding areas. Family-owned and operated since 1971, we pride ourselves on delivering trusted appliance repair services to get your appliances running smoothly. Our team stocks thousands of parts to meet all your major appliance needs, ensuring fast and efficient solutions. From refrigerators to ovens and everything in between, rely on us for professional, timely repairs. For dependable appliance repair services, call Andy's Appliance Repair today to schedule an appointment and get your appliances back in action!

Placed custom order for front door with sidelight. Month later a delivery guy in a box truck is…read moregoing to attempt to move this huge box crate that happens to be broken, to a 2 foot depth lowering platorm. No dolly...anyone could see it was going to end in disaster, he agreed. So he said he would reschedule with help. Home depot called me, said they would uncrate and redeliver. Next day, same guy comes with 2 other guys. One guy sat in cab of truck, offering no help. Teo guys carried door off truck and my trim which was wrapped separately. Trim is scratched up, hickory brown color scratched off and also hole punched in it. Door itself, hickory brown color scratched off about foot from bottom right of door. I called Home depit, had pictures to send them...they agreed about replacing the trim but in regard to my $3000 door, they had to supposedly talk to vendor about any reimbursement. Then when I called back a week later, oh, waiting to hear back from manager. He said he sent his manager an email. I called back week later, oh, both are on vacation. Waited until back from vacation, no one called me. So I called again to speak w dept manager, John, he said he would talk to his manager and call me this past Saturday...no phone call. I even told him I felt like I was getting the run around...oh no, he wouldn't do that....hmmm. I didn't want to order a new door, it would take a couple months to get it. They are hoping the trim will cover it but still, 3 weeks later, going on4 wks, no new trim received....no follow up phones calls. This is the worst customer care I have ever dealt with and never thought Home Depot would be like this. Extremely disappointed, disgusted. $3000 for a door is a lit. Not to mention a week prior U had received another door, $1000, for our out garage entrance, foot threshold deep scratches. Hickory color that they attempted to cover up with a different brown colored paint, not matching....so bad. Bottom line, I suggedt not buying external doors from Home Depot in Columbia, MO

We're more than likely, probably will never go to this location again don't go to this Home Depot…read more They've been nothing but horrible since we tried to buy our washer and dryer and they are not Clear about rentals The Home Depot's in the city will allow you to tow things. This one absolutely will not do not recommend him. The guy at the help desk was not helpful and didn't explain anything about our return correction.

This guy delivers, has the lowest prices anywhere and 30 day guarantee so you know you're not…read morebuying a lemon. He's also the friendliest person Ive met in a long time. If you need an appliance and are on a tight budget this is the best place for a hundred miles to shop.

Great place to find used doors, lighting & hardware odds & ends! You can't beat the price & the…read morevolunteers are lovely.

This place is amazing. It's like a home depot, radio shack, and permanent estate sale all rolled…read moreinto one. And it's all local, because they get donations from area businesses, residents, etc. to re-sell all sorts of stuff. I saw a huge breadmaker for $10 and across the aisle (really, it's all in a huge unheated warehouse, but I guess it was an aisle) were like 237 concrete smoothing putty knive-things. Upstairs it looked like American pickers for lighting equipment. It was amazing. And then there was a separate building just for furniture and appliances. I saw two old timey fridgerators (Kelvinators, anyone?), they looked like they were brand new, but also kind of pricey. Anyhow, it's a great place to wander around when you get sick of Wal Mart.

I recently purchased a new refrigerator. The sales staff was very helpful and the installation was…read more6 stars. Dell was patient, helpful , and polite!

Dell came and installed my washing machine and was so polite, professional, and quick. He even…read moreoffered to help clean up after which I thought was super nice! 10/10 recommend requesting him for the install!

I went inside the store with alot of questions. Al in the electrical department was very helpful…read moreanswering my questions and making sure I was fixing the problem correctly. Thanks Al!

I'll start with the good and reason I had to give them two stars. They do have a variety of items…read more(although no Milwaukee is a big negative). I swore I would never go a couple of years ago after some very rude customer service. I've found myself back a couple times out of convenience. I was reminded again today that is a mistake. Any smaller store that was as unhelpful, then arrogant when they do have to help as the Columbia Lowe's, would be out of business. Home Deopt isn't far enough away for me to ever justify going to Lowe's again. And their employees are always happy to help when asked.

Great company. I have used them for my washer and now garbage disposal. Both times have been…read moreperfect. I highly recommend this company. They show up on time, very knowledgeable on all appliances. They are my to go to repair company. I refer them to everyone I know that's looking for a good reputable company. Thank you.

From the owner: We are a family owned gem specializing in reliable appliance repair and installation . Our goal is…read moreto keep overhead costs low, to provide lower prices for you, our customer! We are professional, courteous, experienced and dependable.

Nick answered my questions and took extra time over the phone to educate me and provide…read morerecommendation. Ultimately didn't have them come out for service, but I would definitely hire them if I need to in the future.

Quality Company & Employees. Good Value for the price. Responded quickly. Will use ASAP Appliance…read moreRepair Again.