Original installation four years ago was perfect. Conducting regular maintenance also without flaw…read more Would definitely recommend.

Glenn is top notch. Friendly, informative. Almost as nice as son David , Mom. Glad to have him…read morework on our equipment. My guy retired with a suggestion of using these folks for our needs. Good call.​

This was the first time I hired Arctic Heating and Cooling and this was, by far, the most thorough…read morefurnace clean and check I've ever had! Alex, my technician, arrived on time and was very polite. He did all the safety checks, made some necessary adjustments and then, what really amazed me, was when he removed the entire blower and cleaned and vacuumed each blade...no one has ever done that before! I was really impressed! I'm very happy with the work that was done and will definitely be calling Arctic again for my heating and A/C maintenance! Truly 5 star service!

Arctic to the rescue. Furnace blower motor went out at 9:45 pm on the -12 degree day this winter…read moreand Jeff was able to get it up and running that night. Pricing was very fair for an emergency call. Overall just a great team over at Arctic.

Good services but a little to pushy to by their plans who are expensive !!…read moreApparently the part they replaced at my AC unit was cheap and they charged me me $ 665. Including a maintenance plan

If you want shitty service from shitty people call these guys. Otherwise look away. Better service…read moreat McDonald's.

I recently moved to the area and needed to have the gas fireplace inspected. I called Kingsborough…read morechimney sweeps based on the reviews and Yelp. The woman who took my call was very pleasant and explained the process and was able to get me on the schedule rather quickly. The two workers arrived promptly on time and also called to give an approximate time of when they would arrive. They were informative, courteous and knowledgeable. They placed a cover on the floor in front of the fireplace to make sure that no damage or debris was on my wood floor. They explained how to turn on my fireplace and they did an inspection both of the fireplace inside and the venting outside. Plus they give a bottle of hot sauce! Highly recommend!

These guys were great. Came out and checked out our chimney very quickly after we reached out…read more Super helpful and informative, they told us our options about how to make our chimney safe for use and were up front and honest about the process. Our ancient chimney would take too much to get up and running for it to be worth it for us but now we know and won't burn our house down in ignorance.

I have been using Rick and Brian since moving to the area 4 years ago. They are always so…read morefriendly, kind, and helpful. I first needed a new AC on my 21 year old unit and then I have them come out for yearly maintenance. They are very reasonable with the charges and do such a good job. I cannot say enough. I would and do highly recommend them every time I get the chance. It is such a pleasure working with nice guys.

STAY AWAY.Charged $506.00 for one man 45 minutes to repair dripping pipe.Then Rick comes and makes…read moreout large bill.Im quadrapalegic and my room is right across from basement stairs but he wouldnt explain the charges to me.He took advantage of my 90% blind wife to write check.Bill says for parts $198 for air vent and$50 for 12" pipe to stop leak.Then charged 2 hours labor for 2 men when 1 man did complete job in 45 minutes.I looked up exact air vent from supply house for only $16 and he charged $198 for the part.This part just unscrews and screw new on in,maybe 1 minute.This is elder abuse.Rick wont answer calls or reply to messages.I do have photos to back up my complaint about this thief.Charges for labor and service call were outrageous.Very evil man.Stay away,do not trust this company.

Nothing but good things to say about this company, they are punctual, and have a very high level of…read moreprofessionalism. I would highly recommend Combined Services to all of my family and friends! Thank you!

On July 20, 2022, I purchased and closed on a Newly Built Home from the Dr. Horton Builder…read more The Carrier HVAC Unit was installed by Combined Services HVAC. In December of 2022, the HVAC unit Malfunctioned, and the Heater stopped working. Since this was a Brand New Home and Combined Services HVAC installed this unit - Andrew from Combined Services was sent to my home and was able to get the heat going. In July of 2024, Combined Services installed a Reme Halo System but failed to install the transformer (I have the original box this system came in and noticed the transformer is still in this original box - purchased from Combined Services). In December of 2024, this Unit Malfunctioned for the 2nd time, the technician from Combined Service informed me there is a broken part on this unit - and they need to order and install the missing part - an "inducer cooling wheel." This system also made large noises and the air distribution is completely unbalanced. I no longer hear the noises, but the air distribution is still extremely poor - the Primary Bedroom & Bathroom receive most of the air and or heat even though the vents are closed.

Incredible Super Heroes! In the movies, the first thing we…read moresee a hero do in order to win our hearts is some small act of kindness or warm-heartedness and gentleness. Screen writers call it "saving the cat". Just recently Algonquin Heating & Air-conditioning did just that for my family! They literally saved our cat! She had crawled down through a floor heating duct and got stuck. Very stuck. Like no way out but to take the tube down and pry it apart stuck--in a crawlspace! (I know, I know. I should never have removed the register.) The technicians they sent out could not have been kinder, more eager to help---and expert at their craft! They crawled on their hands an knees over pea gravel all the way over to where the cat was, disconnected and pulled down the very long tube, gently pried some of it apart, and with lots of patience and gentleness, coaxed the cat out. They even led the charge in catching her as she ran all over my crawl space scared out of her wits!! After all of that, they did a free checkup of my furnace (including a new air filter) and taped up a bad spot in my duct work that substantially improved the air flow! That, in turn, eliminated my urges to pop off my floor registers to try to get more heat or A/C into my little home studio. The cat was saved and the furnace air flow works so much better now! THE END (roll the credits) Epilogue: After about three days, our cat finally calmed down, came out of hiding and is doing fine. Although she is right now, at this very moment, as I'm writing this, sniffing around at the very register where she was previously stuck --and I'm not making this up! to quote Dave Barry. But, you know what they say about cats and curiosity..... I'm on to you, cat. That register is never coming off again! PS: If you want a textbook example of "saving the cat" in the movies watch the first 5 minutes of 2004 "The Incredibles." It's a hoot!

Summary: Don't trust them. There are plenty of HVAC repair companies. Avoid this one, and find…read moreone that will treat you with respect and act with integrity. Asked their technician to come out to perform an inspection and provide a report for potential home buyers. They failed to provide the service and have failed to follow up on phone calls and emails. The report was a simple invoice with notes. This would have been acceptable except for the report containing notes contradicting the verbal report the technician gave. They added notes such as "could crack any day" and "recommend replacement" immediately after noting the HVAC system was in good condition. I don't appreciate their effort to gain business at my expense, their dishonesty adding notes to the report they never discussed verbally during their inspection, or their lack of customer service. These issues were shared with them in an attempt to resolve them and they have not responded (phone or email) since they said they would get back to me over a month ago. They do not care about addressing customer concerns or following through on the service they promise.

The sewer line was harder to clear out than expected. Bruce was very patient and had to rod out…read moremultiple times. Job was finally successful. Price was more than I was expecting but job took awhile. Learned not to flush wet wipes even if they are flushable.

Despite having a good relationship with Hansen for a few years in doing our plumbing work, I will…read moreno longer be working with them, as I feel that they did not take responsibility for their mistakes with the work they were doing in the house. In the winter, the plumber cut a pipe to my HVAC unit without knowledge that he had cut off service to this unit. I didn't give permission for this to occur either. As a result, when I realized this is what happened, I called and asked them to fix the pipe as a pro bono measure since it was a mistake. I didn't feel it was my responsibility to pay for an error they made. Although it is December and cold out, it took them two phone calls and over four hours later to call me and let me know they would charge me for the work but they'd be happy to send someone out to do it. As a small business owner, I feel this is a terrible way to treat clients. It is important for businesses to take responsibility for the actions they have caused. I clearly told the owner on the phone that I would no longer be using their services moving forward.