Raul was so nice! We was literally hustling to make sure my X Ray was done on time! His energy was…read moreso happy and joyful and he look extra care to make sure I was not in pain. I had to give him five stars and highly recommend him.

RUN FROM SIMONMED. My experience with this facility has been one frustrating issue after another…read more In December 2025, I had an MRI at this location. I was the last patient of the day, yet I wasn't seen until two hours after my scheduled appointment time. Then, I waited more than a week and a half for my results and had to call three times to get an update. On the third call, I was told that the MRI was incomplete and that I would need to come back for another MRI. I was also told by the agent that I would have to pay for the second MRI. I eventually spoke with Jared, the Regional Manager, about my experience. To his credit, he was very helpful and agreed to refund the self-pay fee because of how poorly the experience had gone. Unfortunately, the refund didn't happen as promised, and I had to call again before it was finally processed. At that point, I thought the situation was finally resolved. I was wrong. Nine months later, I received a bill from my insurance related to this MRI. The problem? I never provided SimonMed with my insurance information. I tried contacting Jared at the number I had for him, only to discover that he is no longer with the company. Apparently, there were no notes left regarding my previous situation, and now SimonMed is telling me they want payment. When I try to call the location where I had the MRI, I'm directed to a call center outside the U.S. There is no manager available to speak with, and no one I've reached has been able to resolve the issue or even provide a clear explanation of what happened. At this point, what should have been a straightforward MRI has turned into months of frustration, repeated phone calls, billing issues, and a complete lack of accountability. Based on my experience, I would strongly recommend considering other options before scheduling imaging with SimonMed. My experience has been extremely disappointing from start to finish.

I had a wonderful experience here! Check-in was simple and easy, and the entire ultrasound process…read moretook about 45 minutes, just as I was told it would. The room itself was extremely comfortable, with dimmed lighting, galaxy lights, and music, which made the experience feel much more relaxing. Alise (I believe that was her name) was absolutely wonderful. She made me feel very comfortable throughout the entire process and kept up such a pleasant conversation. I really appreciated how welcoming and calming she made the experience. I would definitely recommend this location!

Easy to make the appointment, easy to find, welcoming reception, professional, technician, clean…read moresurroundings, prompt delivery of results. Very pleasant experience overall.

You know what's crazy is I've lived in Denver so long that the last time I remember parking in this…read morelot, it was a Blockbuster Video... Anyway, now that I've aged myself... Everyone here is so friendly and kind! The facility is super clean. They have a cute little coffee bar where you can make little Keurig drinks and stuff. I was in and out in probably 30 minutes. Had about the best time you probably can having a scan :) Thanks!

2025: $800 out of pocket for an MRI with insurance. $450 if paid in cash, wish the US Healthcare…read moresystem wasn't so broken. 2026: Showed up to have an ultrasound done just to be told they can't do it because I can't have eaten in the last 5 to 6 hours. No one bothered to tell me this on the phone during scheduling. I was quoted $66 with insurance on the phone, in person they quoted me $221 which I paid just before being told they couldn't do it and to schedule it another day. Last straw. Shame as they're a 15 minute walk away.

Do. Not. Go. Here. I was directed to DII by Western Orthopedics - big mistake. I had an MRI 6…read moremonths ago, was forced to pay up front because my "insurance wouldn't cover it." I paid. Insurance ALSO paid. I had to call and ask for a reconciliation and refund. I have been calling to check in regularly and still have not received my money back. Zero complaints about the technician but the billing process has been a nightmare. Not worth it. I was worried about writing a review for fear I'd never receive my money but it looks like it doesn't even matter.

HERE'S THE DEAL I'll…read moreupdate this to a one star review if everything I write here doesn't pan out, but it seems as though all of these one star reviews are having the same problems that could have been headed off. A quick note about the facility itself: Do you want to save a few hundred bucks on your imaging? Find the sense that you're trusting your medical imaging to a poorly regulated, former communist bloc 'turn and burn' style business run by a guy who looks like he's been awake 30 hours on caffeine and cigarettes somewhat charming? Honestly, I do, and that dude is a trip to talk to. But if you haven't gone into a medical facility outside of North America or Europe you might find this place uncomfortable. This is not a place for excellent customer service, for expensive artwork in the lobby, etc. It also has shitty billing. It may be worth your while to avoid this place if a few hundred bucks isn't worth that to you. In terms of the billing, many reviews are mentioning that they paid out of pocket like I did. It would have been about $150 more for me to go through insurance and I'm nowhere close to hitting my deductible. If you choose to go this route, here's what you should keep in mind. 1. DON'T complete any insurance paperwork. There will be some in the standard stack of paperwork they give you but why provide it if you're not using it? They can't accidentally also run through insurance if they don't have that information. 2. You will complete a document stating how much you owe and how much you might pay as part of a payment plan. KEEP THAT DOCUMENT. Mine also mentions that it is an estimated amount...until they have insurance review it. If insurance doesn't review it, there should be no reason that this amount should change. This document is countersigned by the secretary. 3. I received a bill from the third party they have doing their billing for about 1k more than I agreed to. Did I pay that? HELL NO. Do not hand your cash over if you know it's wrong. I called this billing co and they explained that when payments are made without insurance, that lower amount is an adjustment made at the facility from what the usual amount is (probably because the Insurance Company presets the amounts higher so that they can recoup some of the cost from you). The third party billing place said that they would contact the facility to confirm that there should have been an adjustment on the numbers they sent to billing. Billing will be calling me back next week to (hopefully) confirm this. Moral of the story: -Don't hand over insurance paperwork if you're not using insurance. -Keep the contract that DII gives you at the time of service. -When you get a bigger bill just call the billing company and explain the adjustment. -In general in life, don't hand over your money just because you get an official looking piece of paper. Do the billing issues suck? Sure, but they suck way more if you've already handed your money over and need to now get it back. Two stars because this place is cheap and has that quaint 'we run our MRI machines off a diesel generator' feel, but it'll drop to one star if I get yanked around by billing any more than I have been.

Two stars (up from one) for the friendliness of the front staff. Waited close to an hour for a drug…read morescreen - and it wasn't busy. I saw 3 people taken back in 30 minutes. I sure hope nobody needs care urgently when they come to this facility!

I don't often leave reviews, but the staff here at Concentra in LoDo is beyond fantastic! The front…read moreoffice staff are very kind and courteous, and the Doctors are extremely knowledgeable, and get straight to the point! Would recommend this practice to anyone !!

I'm a Denver health pt and when visiting the psych Dr at 660 bannock st 6-22-26 I was in destress…read moreas my portable oxygen ran out, usually the other Dr have a e-tank for me to use to save my oxygen for the end of visit and ride home. Who's ever in charge of mental health Dr please consider having a e-tank for those of us with breathing issues

I came for my annual physical with my doctor. Pavilion L is the Outpatient facility at the Denver…read moreHealth downtown complex. They recommend wearing masks but they are not required. It was clean inside and the AC kept the spaces well cooled. My check-in with staff was quick & efficient. The nurse's aide checked my vitals and confirmed my identity. I had a good and productive visit with Dr Grace Marx. She issued scripts for multiple blood tests and a prescription to pickup at their in-house pharmacy. The laboratory was fast. I only waited 5 minutes. I then went over to the Pharmacy. Since my doctor had just placed the prescription, I had to wait 30 minutes. The big shocker was the co-pay. Only $ 4.76 for a 30 day supply!! I expected the usual $50+ amount.

Loveeeee this place! I had knee surgery about 6 months ago and have been here ever since. Love…read moreeveryone who works here! Always so friendly. If anybody I knew was looking for a bomb Physical Therapy establishment this is the place! There is not enough words to describe how much I love it here!

The PT professional was good, but the Therapydia office never billed me for the balance after…read moreinsurance (8 visits). I didn't find out there was a balance until over a year later when the collection agency contacted me.