I unfortunately would have a tough time recommending the Denver Urology Clinic. My review will be…read morelong, but I want to give the whole story to be as fair as possible.
We were introduced to the Denver Urology Clinic after my husband had an emergency surgery to remove a testicle after a softball injury. Because we came in through the ER, we automatically ended up with a doctor from this clinic. The surgery began as exploratory based on an ultrasound showing loss of blood flow, and ended with the removal after Dr. Logan noticed that the testicle had completely ruptured. I asked Dr. Logan several times about the remaining testicle, and he kept brushing me off and saying it was uninjured in a way that made me think he didn't really look because the ultrasound didn't tell him to.
When we were being discharged, the nurses kept asking us to refer to our paperwork for follow up instructions. Unfortunately, Dr. Logan did not really fill out the discharge paperwork. The only things written on it were "discharge to home" and "apply ice to scrotum for 72 hours". There were no instructions on gauze application, he did not list the clinic's phone number, and there was no indication of when my husband's follow up appointment should be. I had to call Rose ER once we were home to even get his office's phone number for these things.
I will say that Dr. Logan did a phenomenal job on his surgery, though. My husband's incision was so precise and we had no post-surgery issues with the removed side that were not to be expected.
When we called The Denver Urology Clinic, they made our follow up with a PA, Dr. Elizabeth McKnight. We never heard from or spoke to Dr. Logan again. Dr. McKnight was concerned about some bruising, so she called Dr. Kabra in. We felt like Dr. Kabra gave us more attention than we had received so far, and really liked his bedside manner. He decided my husband should go for another ultrasound because the swelling on the remaining testicle was so severe. We were a bit confused as the swelling had not really changed, and Dr. Logan did not seem concerned about it all, but of course in the effort of maintaining a healthy testicle we booked the appointment.
The ultrasound showed blood flow but also a hematoma surrounding the testicle. Dr. McKnight nicely explained to me on the phone that they don't know if it could be restricting blood flow and they may like to go back in surgically to remove it. She explained that another hematoma could just take its place after this surgery though, so Dr. Kabra was going to make the call. When we heard from Dr. Kabra he explained that there is just not enough literature on this so he was going to go in and remove the hematoma just to be safe. Well he wasn't, ANOTHER doctor we had never met was going to.
As much as I trust and respect Dr. Kabra and his opinion, my gut instinct didn't know if this was a good reason for a surgery. Mostly because we had already been warned that another hematoma could just replace this one, so why would we risk replacing a hematoma not currently causing damage that we know of with one that might? I decided to seek a second opinion because of this. Again, not because we doubt Dr. Kabra, who seems like a great doctor, but because jumping into another surgery without a concrete reason why made me nervous. When you only have one testicle left it is such a fragile situation, we needed to make absolutely sure we were doing the right thing before proceeding with surgery.
Based on hearing the story a urologist we know said that surgery did not sound like the best course of action in this situation. Because of this, we booked an appointment with a separate urologist to review the ultrasound, physically examine my husband, and give his opinion. When we went to another urologist it became clear that the care we were receiving at the Denver Urology Clinic was not exceptional. For one, we went from doctor to doctor to doctor with no explanation. I'm sure there's a very good reason, especially when they work in emergency situations, but it was never explained to us why we never saw Dr. Logan again or why Dr. Kabra wouldn't be performing the surgery he was recommending. When we asked questions, we always received good and thorough answers, but we just didn't feel the level of connection and care that we did somewhere else. Also, the recommendation of the third doctor at a separate clinic was that surgery would cause more swelling, bleeding, and damage and would put the remaining testicle at a much higher risk of loss. He explained the research that supported this idea, and we felt it was a much more in depth explanation than "We just don't know so we want to be safe".
To us, this testicle is our future. It is our ability to have children, and my husband's ability to have a normally functioning body without hormone therapy. I wanted to share our story in case anyone else is in our position, and if you are I hope this helps and wish you the very best of luck.
