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    Colorado Upholstery

    1.0 (1 review)
    Closed 8:00 am - 5:00 pm

    Services - Colorado Upholstery

    Auto upholstery

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    5 years ago

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    Blazing Auto Trim

    Blazing Auto Trim

    (22 reviews)

    The guy that runs this place is crude and foul-mouthed. It looks like he does decent work but I'm…read morenot going to do business there because otherwise I feel like I need to take a mental shower when I get home.

    I first met Tracy when I brought my BMW Z4 convertible in (a 2-seater) for reupholstery. I showed…read moreher the car and the part of the driver's seat that was worn pretty badly. I explained that I wanted it to look like new and perfectly match. Tracy explained to me that even with the exact same leather that it couldn't be a perfect match because I'd have a mix of old leather and new leather. And so, I decided to reupholster both seats. Next, Tracy brought her husband in to look at the car and select the correct fabric. They went through a number of fabric books, then he ultimately pointed to one and said he thought that was the one. It didn't look quite grainy enough, but he or Tracy said something about it being a bad sample - it was a while ago and I don't recall exactly how this was stated. In retrospect, I should have demanded to see a full-size sample before moving forward so I could see for myself if it was a match. Instead, I trusted their judgement to proceed forward and scheduled a time to bring in my car. Next, I brought in my car at the scheduled time. Tracy called me later that morning to inform me that the wrong fabric had come in and it would take an extra couple of days for the correct fabric to come in. I agreed to leave my car for the extra time due to the mistake. Note that I paid for the rest of the balance over the phone prior to seeing the finished work. Next, I came in to pick up my car once it was ready. I immediately saw that the fabric was wrong and I immediately pointed this out to them. I informed them that I would need to think over what to do and talk it over with my girlfriend as well. The fabric was the correct color but the wrong grain. It was very obvious that it did not match the other leather in the car, including the head rests. I felt really bad for them since I knew they were going through some very difficult personal troubles over the past few months. But it should have been very obvious before they installed the leather that it was not a match - not even close. When I called back to inform them that I wasn't going to be able to accept the wrong fabric having pondered the situation, they made it sound like it was my fault, saying I was the one who picked out the leather to install. I was shocked and a bit speechless. I was not the expert. I made my expectations clear to Tracy at the beginning and went with their selection. I was open to paying *something* toward them fixing it and putting in the right fabric and asked them to send me full-size samples hoping we could negotiate some sort of compromise. When I got the samples none of them were a match. When I called Tracy, she said I was sent incorrect samples and I really couldn't understand her explanation fully as to what I did and didn't get sent. Apparently, some of the samples weren't even for a BMW. I asked her to check about sending me a match and she said she'd look into it. After over 2 weeks, I can tell nothing is coming and there is no good faith from them to do anything to correct this. Thus, I filed a dispute with my credit card company. I can't even remember the last time I've had to file a dispute when my credit card info wasn't stolen - might have been 7 years or so ago. If the credit card dispute fails, I'll have to decide whether or not to pursue the matter in small claims court. What a mess. Wish I had just kept the original fabric and never went through any of this.

    Colorado Upholstery - autoupholstery - Updated May 2026

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