Horrible service. Stood in line, outside the building for one hour to "check in". Was greeted by a…read morea very rude check in staff who was not knowledgeable of the services and cut me off every time I tried to explain what it was that I needed, which was explained to me me at the Adams county office. These offices are funded by our tax dollars so I would expect the smallest ounce of respect at each interaction.

Colorado DMV doesn't accept walk ins and it make no sense. Appointments are months out and I waited…read morein the cold only to be told I couldn't walk in. BS.

If you have your documents in check and an appointment this place will serve you well. It's clean…read morehad bathrooms and got the job done for me. Be sure to book your appointment online or you'll be rejected.

They don't even deserve a star! worse service from the doors…read moreofficer to the window employee. And those by the window don't give you clear explanation nor guidance they should be retrained !!!! I took someone in for the test he passed the test but I left his proof of address in my car ( ... i went out to grab the proof of address 5-10 min to walk across the parking lot) and when i came in the lady refuse to take us just because it was 4 pm. bare in mind they close at 5 pm and we were the only person in already and in line. I m against what Doge is doing but honestly if this are the kind of employee the government or the state has, its sucks!!! I will definitely agreed with them submitting what they do. I just hope not to see the same UNPROFESSIONAL employee if I ever have to go back in there!

Tim at this DMV location was amazing…read more Very organized and efficient. Came to change title to my car and get new Colorado plates. Whole thing took 15 minutes....and I left with my plates. Get there early as people cue up fast.

Checked online for hours of operation, and went to the DMV based on the data there. Arrived about…read more1:15 P.M. on Wednesday to find the place closed! A sign indicated staffing issues as an excuse and they would be closed the entire week! No mention of this on their website. Apparently they could not care less about wasting my time or anyone arriving there expecting to accomplish their business. Infuriating and insulting. I think the mayor is to blame - I'll bet he doesn't get treated this way.

The Legislature now allows the DMV to keep their fees and has moved them to a more reliable funding…read moremechanism, but the organization remains chronically underfunded. You should talk to your State legislators if you think they need more resources. The DMV has made a huge effort to upgrade to a modern computing platform. The system went live on February 16, 2026 and not only streamlines the workflow at DMV offices, it also offers the new myDMV portal which can be used to manage personal information, receive electronic notices, renew your driver's license, pre-register for a license/permit/ID, check status, renew registration, schedule appointments, and other routine services. There's also a new MVExpress service, 70 automated kiosks scattered around the State, generally at DMV offices or grocery stores. Most online transactions can also be performed at the kiosks. The hope is that many basic transactions will be done online or at a kiosk, freeing up the DMV staff to handle the more complex issues. I had a title transfer, so I went to the DMV office in person. The only DMV entrance at this location is the door off the parking lot in the rear of the building. Three people are allowed inside at one time to line up at the check-in desk. A friendly staffer quickly reviewed my issue and assigned me a number via a text to my cell phone. I was to leave the building once I was in the queue. You can return once you reach fifth place in the electronic line. There's a link in the initial text to a real-time app that shows your exact place in the queue. This works very well. You can leave and go about your business. Just return when you're approaching the end of the line. I arrived at 9:40 a.m. on a Thursday. It took me eight minutes to check-in. There were five people ahead of me and the line moved fairly quickly. The staffer thought it would be two hours until my number came up; it actually took three hours, but I was able to deal with my day while watching the countdown on the app. I returned to the office when I got to eighth on the queue, sat outside for a bit, then was allowed to go to the waiting room when I hit fifth. It took 30 minutes in all to be called to a window from eighth place and I spent 15 minutes with the staffer. Seating outside the building is very limited, two concrete benches on the front of the building facing Tremont Place. The staff suggests sitting in your car if you need to wait, but this can be uncomfortable on a warm day. Some additional, shaded seating would be a nice addition. There are a number of coffee shops and restaurants within the immediate area. Everything ran pretty smoothly. I think this system is about as effective as the DMV can be, given their personnel limitations. Two out of ten windows were operating when I made it to the waiting room, then a third opened after awhile. All of the staffers seemed friendly and willing to help. The crowd of customers was patient and polite. It is really helpful to see the queue and to know your exact status.

Prepare to waste an entire day waiting for your turn…read more Arrive at 10, line to check in 30 minutes. Get ticket and told to come back at 12pm. Arrive at 12pm. 2 tellers open. A solid hour wait. Got a text at 1:11 with a message to come into building my number will be called shortly. 1:30 pm finally my turn per the text message, but i was already gone. I had another appointment that i could not miss. Incredible waste of time. Horrible system. This is government failure. I'll be writing my legislators because im not sure where else to voice this complaint about a systemic issue.

I went got my emissions stop at King's Soopers people in rush so I wàlk in this( beautiful young…read morelady Shaniquah) I asked if some one could help me with the machine and she stop what she was doing walked down to kiosk and helped me I was back home before 10:15 am I always have the best experience at this location and it's all about the positive attitude and a smile go in angry it only brings but negativity and positive attitude and a smile people go above and beyond and she did just that and I like to tell her thank you she had a nice smile and nice personality and like I said I always have nothing but positivity when I come into this location

Came February 17th at 1pm. Not one customer in the whole building, only workers. No one sitting in…read morethe many chairs waiting for services. 3 different people including myself were turned away even tho agents behind the desk were unoccupied, and we all were told to make an appointment online. I was out of town and my paper plates expired, could not locate any of the words "expired temporary/paper plates expired/renewal" online via the website, so I walked in to be helped. The lady at the front desk helped me find the correct area online and the next available appointment is March 2ed...13 days away. You use be able to sacrifice 2 to 3 hours waiting in line and get everything done that you needed to get done at this DMV, now instead of 2-3 hours it's a week to 2 week wait. How is this an improvement with the mandatory online scheduling versus walk in appointments? Edited for spelling

We came in to get a marriage license (with an appointment), and had a very smooth experience! We…read moregot directions up front and found our waiting area quickly, got a ticket, and probably only sat for 4/5 minutes before being called up. The whole process took about 10 minutes sitting at the counter, and the lady was very nice, and congratulated us. We did notice a typo as we left, and came back to wait another 1/2 minutes with a new number, and got this corrected right away. It was our fault not noticing but they were very kind in fixing this quickly! Overall an incredibly smooth process. I am from NE and these things take much longer there than at this office!

Heather was fantastic at assisting me with getting my title work corrected and in order without…read morefurther issues. Found everything necessary for my to not male numerous trips and was definitely customer friendly! 6******.. PL.

Incompetence at this office. My mom came to get the name changed on her driver license and.... she…read moreended up getting an ID card. Yes, this office did an eye test to issue an ID card? She still had two years left on her old driver's ID but needed to update the name on it. After making the appointment, driving over and getting paperworks taken care of, she gets ID in the mail, not driver's license. I'm so mad at this location with such incompetence.

I was preparing for the worst, walking In here - but I was in & out within 30 minutes. I made an…read moreappointment online and came in to get a new license since I got my name changed. They were accommodating, quick and nice!

This is SUCH a change from NYC DMV offices! It's quite small, and the employees are friendly,…read moreefficient, and helpful. You don't need a paper ticket anymore. They'll text your ticket number and counter number to you. I was there on the last day of the month, and it wasn't jam-packed, nor did the staff seem harried. I've tried the kiosk at King Soopers, and they have NEVER accepted my checks. So annoying. You're basically forced to use a card, and then you're charged a fee. I forgot my checkbook today, so got stuck with the fee again. My fault, though.

Came here to get my license plate for my new car. They have…read moreonly a small waiting area as compared to the last time I was here. Everyone was nice and friendly! DMV usually gets a bad rep but this one was top notch. In and out in a short time frame.

I don't understand the 3 stars. Obviously you have never been to the DMV in California. Where you…read morepack a lunch and spend all day there. And the people are rude!!! Everyone here is super friendly and helpful. Especially Jennifer & Matt in the driver's license department. John in registration was absolutely amazing! Handled everything to become an official resident and driver of Colorado! All in under an hour!! Thanks everyone for your service today!!

Not fun to have to change documents but the appointment went smoothly. Found parking which was…read moregreat. Then checked in online for the appointment I made. Received a virtual number and went into the correct room. Short wait and Jenna assisted me. She was friendly and helpful. Guided me through the process. Made it fun. And took a good photo. She also let me know that I could do a walk in to get the title of my car changed. I went to Christine at the front information desk and she gave me a number. Went back to wait and Johanna assisted me. She was in training but all went smoothly. And friendly too. Walked out with all tasks completed. Now all I have to do is wait for the documents to come in the mail.

For starters, be nice to the staff at the DMV! Help them help you. Come prepared…read more Everyone that assisted me during my visit was patient, polite, and helpful. Arrived close to opening time. Had to wait outside briefly, then was invited inside by security. Checked in at the front, got a ticket with a number, had to wait maybe 20 minutes (if that). My number was called, I went to the window with my documents. Piece of cake. I was in and out with title + registration + plates in less than 45 minutes. Smoothest, easiest DMV experience I have ever had.

Zero stars. Been waiting for over 2 hours. There's no way it takes this long to get vehicle…read moreregistrations done. It's a pain in the ass to get an appointment in Jeffco, but at least they're efficient. Denver DMV has been a disaster since before I started driving (1989). Worst. Agency Ever.