It was that time - to not only renew my license but also get a new photo…read more By scheduling my appointment a day ahead & confirming what I needed to bring with me (info is on their website) I was sure I was in for a quick visit. They even sent me a reminder text and email confirmation to show the check in employee. Upon arrival to the office I was 4th in line to enter (I got there about 5 minutes before my 4pm time slot). Some of us had appointments others questioned whether one was needed. Mind you there was a large sign just outside the doorway with a scannable QR code to make an appointment. The office was chalk full of people standing in line to speak to clerks and sitting. After checking in I sat down with my assigned number on a little piece of paper. I wish I'd packed a book as I was waiting for over an hour just to speak to the clerk. I must say I expected a lot more from my fellow Boulderites. Everyone I overheard said no to donating their organs and no to donation $1 to support organ donation awareness. When I finally made it up to the clerk I asked to be an organ donor and donate a dollar. They told me they had already gone by the screen to add my dollar donation. Sigh. I had the option to pay via card or cash. After confirming there was a processing fee for paying via card (which I did not hear them tell people about) I paid via cash. Next step was to wait on the other side of the room for my photo. This only took about 5 minutes. When I got up to take my photo they gave me direction on head positioning etc. Which was honestly a bit of a bummer (double chin in full effect in my photo) since I'd studied some online guides for how to get a good pic. At least I was able to show my teeth - unlike in a passport photo. They said my new license should arrive in 7-10 days. They weren't however sure if I could fly with my temporary license and old license with a hole in it. They advised I call my airline. All in all the employees were friendly. And while the wait time is less than ideal the experience is a necessary inconvenience.

Had an appointment at 2. Got here at 2. Checked in at 2. Got my number and everything. By 3, my…read morenumber hadn't been called still, but all numbers after mine were. I went up to the counter to check if they missed me and i was waved off and told "don't worry about it they will call you. take a seat." I went up twice, same answer. I go up to the person at the check in desk and find out that they never even checked me in. Waited over and hour, was waved off and not asked any questions, all for that. Lisa was covering the check in desk, and she ensured id be helped. She immediately got me up to the counter and i was out in 5 minutes. Lisa is amazing and a very kind person. She was so incredibly helpful and we would have waited there for another hour without her. The people working today are the reason DMVs get a bad rap. Kindness is intentional, and the people here chose not to be.

I made an appointment ahead. Everything is by appointment only now…read more I arrived a bit early and was able check in 15 minutes prior to my appointment time. I was called and the person helping me was efficient and informative. I had all the appropriate documents for what I needed to do. I was done in record time.

Issues with Jefferson County DMV:…read more · My property tax up 28% last year. · Clerk fee on all four vehicle registrations. · Phone & utility bills include county fees All of these taxes and fees, I still can't do a walk-in to change title at the Wadsworth DMV. On top of that the DMV is closed on Fridays - impossible for working people without flexible time. Not to mention the confusing and conflicting information on the website. I believe that instead of treating taxpayers as customers, the county expects us to treat it as the customer. Vote every Jefferson County politician out next election. Stop wasting my tax dollars on heating/cooling and maintaining inefficient buildings and empty schools - hire DMV staff instead.

The best motor vehicle registration experience I've had in CO…read more The facility is clean and modern. But the part that makes it stand out is the staff - everyone is super friendly and makes the experience better than we all dread :)

The Dept. of Motor vehicles on Pecos st... was the best. Thank you for your wonderful staff…read more Especially, Jenny, she was helpful, kind, efficient and knowledgeable. How nice to work with a government agency that actually is polite and kind. Thank you so much

The Legislature now allows the DMV to keep their fees and has moved them to a more reliable funding…read moremechanism, but the organization remains chronically underfunded. You should talk to your State legislators if you think they need more resources. The DMV has made a huge effort to upgrade to a modern computing platform. The system went live on February 16, 2026 and not only streamlines the workflow at DMV offices, it also offers the new myDMV portal which can be used to manage personal information, receive electronic notices, renew your driver's license, pre-register for a license/permit/ID, check status, renew registration, schedule appointments, and other routine services. There's also a new MVExpress service, 70 automated kiosks scattered around the State, generally at DMV offices or grocery stores. Most online transactions can also be performed at the kiosks. The hope is that many basic transactions will be done online or at a kiosk, freeing up the DMV staff to handle the more complex issues. I had a title transfer, so I went to the DMV office in person. The only DMV entrance at this location is the door off the parking lot in the rear of the building. Three people are allowed inside at one time to line up at the check-in desk. A friendly staffer quickly reviewed my issue and assigned me a number via a text to my cell phone. I was to leave the building once I was in the queue. You can return once you reach fifth place in the electronic line. There's a link in the initial text to a real-time app that shows your exact place in the queue. This works very well. You can leave and go about your business. Just return when you're approaching the end of the line. I arrived at 9:40 a.m. on a Thursday. It took me eight minutes to check-in. There were five people ahead of me and the line moved fairly quickly. The staffer thought it would be two hours until my number came up; it actually took three hours, but I was able to deal with my day while watching the countdown on the app. I returned to the office when I got to eighth on the queue, sat outside for a bit, then was allowed to go to the waiting room when I hit fifth. It took 30 minutes in all to be called to a window from eighth place and I spent 15 minutes with the staffer. Seating outside the building is very limited, two concrete benches on the front of the building facing Tremont Place. The staff suggests sitting in your car if you need to wait, but this can be uncomfortable on a warm day. Some additional, shaded seating would be a nice addition. There are a number of coffee shops and restaurants within the immediate area. Everything ran pretty smoothly. I think this system is about as effective as the DMV can be, given their personnel limitations. Two out of ten windows were operating when I made it to the waiting room, then a third opened after awhile. All of the staffers seemed friendly and willing to help. The crowd of customers was patient and polite. It is really helpful to see the queue and to know your exact status.

I just want to make it clear that the rating I am giving reflects the overall experience at this…read morelocation. The actual DMV as an organization is quite the mess. I feel like everything they do is so broken and inefficient. Will that ever change? I doubt it. A lot of people visiting this location were mad at the employees for various reasons but it wasn't their fault. If anything I felt that the employees here were doing all they can to help everyone. The URL they provide to check your place in line didn't work. The parking lot here is relatively small for how many people they service here but there is plenty of street parallel parking available in the area. Make sure to do your research and bring all the documentations that you need!

After learning that Colorado AAA does not handle vehicle registration I was prepared for a long…read morewait. I have previously experienced both the Boulder and Longmont offices and wasn't excited to return (not that they're worse than those in CA). I decided to give the Louisville office a try, and lo and behold, no wait. The staff were courteous and parking was easy. It is a bit off the freeway but definitely worth the drive.

Let's be real for a minute here: no one likes going to the DMV…read more I've come here the past two years to renew the registration on my Jeep. Both visits were pretty standard. I stopped by in the morning on my way to work and each time only had one person ahead of me. When you live in a small town though there are a few perks; like a short DMV wait! Being in and out in under 30 minutes is the best! The second time they were having some issues with their credit card reader and it took a couple different attempts to get my card processed. Nothing major. They do close for lunch break from 11 to 12 I believe. It's a one woman show at this location too. She definitely has her hands full. Eh, it's a DMV. I only go there when I need to. While it's not the best one I've been to; I know I've experienced faaar worse! **Pro Tip: This isn't a full service DMV! You CANNOT get drivers licenses or take drive tests here, plus a few other things.

I do most of my business with the County Clerk online or by mail, but occasionally I need to come…read moreinto the office for something. The office is conveniently located just south of the Old Town Lafayette and usually there's not much wait. COVID notes: The County Clerk is making a real effort to do as much business online and by email as possible, and they urge you to email them with your task and see if they can help. I tried this and they responded quickly, although the response was "sorry, you have to come in." You can either walk in and wait, or make an appointment, which is usually available the same day or next day. The appointment is much better - you get in almost exactly on time and don't have to wait. There's no waiting area inside the office, so everybody has to wait outside. With or without an appointment, walk up to the door when you arrive and someone will come out to check you in and give you a number that they will call.

Oh how we all dread coming here. I got here on a Thursday afternoon to get my tags renewed. Most of…read morethe booths were being used and the staff was working very quickly. I was in there for a grand total of 18 mins. The ticket that I got said the estimated time of wait and it was right on the dot. Not sure if that is going to stay when the new system kicks in but it was nice to know how long I was going to be there for. Also the parking lot is rather on the smaller side but with so many people in and out I was able to park close to the building

Every time I've called them they have responded to my concern, conducted themselves in a…read moreprofessional manner and gave me contact information in case I wanted to follow up.

They'll allow people to threaten and harass you, they won't lift a finger to help. It seems like…read morethe only time the arvada police will help is when someone has a weapon to your head or it's too late and the trigger is already pulled.