I have used Colorado Door Connection on 3 separate occasions. The first job they did was replace a very old entry door, adding security doors. The second job they did was to replace two very very old doors in my basement, with beautiful wooden doors and storm/security doors. The last time I used them was to replace an odd shaped door, adding another security door to the outside. The quality of workmanship these guys do is the best. I made the mistake of hiring a 'construction/contractor (Black River) to do other work, along with ONE exterior door installation, and I'm sorry that I didn't have Col. Door Connection do the door install.. there are gaps under the door large enough for light to come thru... next time i will ONLY use Colorado Door Connection. They are great about putting beautiful doors on old houses like mine (1947), and installing them so they're weather tight. you might have to wait a bit for special order Simpson doors, and finishing, but you won't regret the quality. Highly recommended. read more

This was and continues to be the WORST service experience of my life. I've never written a bad review online, but this situation needs to be shared. I'd highly discourage anyone to ever work with CO Door Connection based off the experience we had. We worked with CO Door Connection to install custom french doors inside our beautiful home. It was a nightmare from the beginning -- I should have known better and moved on. I've outlined the timeline of major events below. - August 3rd: we put 50% down ($664.88) over the phone as a deposit for our custom doors. Total quoted job = $1,329.76 (this number is a key piece of the conclusion). - August 18th: sub contractor named Michael Mulvaney comes and measures the custom door frame, to which he reported back to Alex. - August 18th through September 12th: I called and emailed dozens of times to ask for an update on when our door would be complete. Many times I was ignored and other times I was told "we'll get back to you". Finally, 4 weeks later, we were told our custom french door was ready. - September 18th: Michael Mulvaney shows back up to install the custom french doors. Half way through the installation I asked why he was installing a small frame inside our already beautiful door frame? to be clear, the job was to install custom doors to the exact measurements of our existing door frame (pictures below). Michael's explanation was that the doors weren't an exact measurement and they needed to frame it out to fit inside our existing frame... How is this a custom job?! The door was never cut to the custom measurements of our door frame. Alex's excuse over several phone calls changed each time. Excuse 1: Michael must have measured incorrectly. Excuse 2: I rushed them to get the job done ASAP so they weren't able to cut them down in time. Excuse 3: "we never knew you had a door frame that already existed, so we always planned to frame it ourselves. Excuse 4: we always frame around the doors. When I told Alex I was going to hire someone to come fix their mistakes he said, and I quote: "ok, have the contractor do that if you want this to look like shit in 5 years". - October 22nd: we receive an email stating; "we've tried send you several emails and phone calls with no response. You owe us the remaining balance of this job". This was the first outreach we'd received about the remaining balance. - October 22nd: I respond by telling them this job is incomplete and wrong from the get go. We'd need to hire a new contractor to attempt to fix the mistakes made by CO Door Connection. - October 23rd: I receive an email reminding me of the total amount owed, to which I responded to by stating my lack of desire to pay off the remaining balance in full. - October 23rd: they respond by saying they actually gave us a discount!! "If you review the invoice attached you will see that you were only charged for 1 of the 2 doors that we ordered, saving you $722.60 for the actual doors. You will also see that you were not charged for pre-hanging the doors, which is an additional $250.00 savings. We've eaten the cost of one of the two doors and the cost of pre-hanging the unit, saving you a total of $972.60. This is a huge discount and we're trying our best to be fair, your final bill should've been $1,637.48 but we only ask for the $664.88 because of the issues that have occurred." These numbers were never quoted at the beginning. We had agreed the total job would cost $1,329.76. It's also clear an admission of a bad job when they state "because of the issues that have occurred." - October 26th: we received a notice of intent to file a lien on our property. They've now resorted to bully tactics to collect money on a job that was incorrect from the beginning (miss measured the 'custom door', bad install, horrible customer service and follow up). End-to-end the worst experience I've ever had related to the service industry. I will never recommend anyone to work with CO Door Connection for any type of job. read more

Colorado Door Connection - Clearly doors aren't level. - Door Sales/Installation Near Me - Wheat Ridge, Colorado

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I am an interior designer here in Denver. I called to see about a new entry door for a project. Here is our conversation: Me: "Hi, I am looking to replace an entry door for a client. I'd like to talk to someone about what we're looking for." CDC: "ummm, 'fraid not." Me: "Excuse me? You don't do doors?" CDC: "Not at this time. Not residential." END OF CONVERSATION Now if you look on their website, the first line says: "Colorado Door Connection is your source for traditional and unique residential interior doors, exterior doors and door hardware in the Colorado Front Range area." I am totally baffled. read more

I had a TERRIBLE experience with Colorado Door Connection. If there was a zero rating I would give it to this company. I signed a contract for new doors and casing February 2020 and then ordered oak baseboards in April 2020. After more than 1 year they have not completed the door casing and the baseboards have not been started (see picture). Alex and his wife, the new owners, will not returned phone calls or emails. Over the past year I have made dozens of phone calls to find out what is going on, and never got a requested returned phone call. The previous owner, Mike Price, treated me with respect and always gave good customer service on several previous jobs over many years. The same cannot be said about the new owners. Be cautious before doing any business with Colorado Door Connections. read more

We were looking for an exterior slab fiberglass door. Called this company after finding them on the web. Talked to Alex, he said their showroom was open so we discussed our visiting the following Friday. While in showroom picked out a door we liked and I asked him to send me some options by the next Tuesday. Alex took down our information. Didn't get the quote in email, called their office number on their business card, left message. In next couple of days I emailed the email address on their business card. In the next few days, I called their office number again, left message. NEVER heard back from anyone. Why are they in business? Must sell to builders, not residentials. DO NOT waste your time with this company. read more

It took months for them to schedule my job, which was just replacing a piece of trim over the door. They required me to pay for half up front, but billed me for the total job. It was eventually refunded before they arrived. Once installed, the trim was too long compared to what was there. They sent out a "handyman" to fix it, and the man refused the job, calling me silly to want it corrected. I let the owners know, and they will not reply to my calls or emails. The job is incomplete, but thank goodness I haven't haven't paid them yet. WHAT A NIGHTMARE!! read more

If i could give a ZERO I would. Awful experience. FIRST... when I called to see if they could indeed repair my door, the owner was a complete dick. He acted totally put out to have to talk to me and answer any questions. He quoted me $139.00 to replace my door and match the old door. In the end, despite the Owner, the price was fair so I decided to give them the business. When I dropped the door off with Alex (the only other person who works there AND the person the owner kept telling me to talk with) I told him that I did not own a truck and asked if they offered delivery for a fee. Alex was pleasant and told me that they would indeed deliver the door to me for a charge. GREAT! He said they would call me when the door was ready. SECOND... nobody called me. a week went by and no word. So... i called. Lucky me, I got the personable owner again. He was again completely put out to have to answer my question as to when my door would be ready. Originally told a couple of days. Called after a week. Wonderfully pleasant owner told me it would be ready in a couple of days. Ugh... THIRD... called a couple of days later (because AGAIN nobody had called me) and asked if my door was ready. Lucky me AGAIN, i got the owner. I asked to speak with Alex, the owner wouldn't transfer me. I told him that Alex had told me they would deliver my door for a fee. The owner huffed and said no. I will not waste my time delivering 1 door. I said, why would Alex say you will - AGAIN... FOR A FEE. Just tell me how much...??? The owner then said, "Well, Alex doesnt run this business, I do." WOW. So, had to hire someone off Craigslist to go pick my door up and deliver it. FOURTH ISSUE.... and this might just be the best part. When i dropped my door off, it was so they could match the new door completely. hardware locations, etc... thus ensuring the door would line up perfectly. Important because its one half of a French Door. So, after a 1.5 weeks and the worst service I possibly EVER had. My door was delivered. This wonderful man charged me for a new door... but what i got, was my old door with a piece of trim glued to it. I paid $139 for a piece of trim. Maybe this guy is great when dealing with large orders or building contractors. Maybe he feels this kind of tiny work is beneath him and his shop. All I can say is business must be good if he treats people like this. Clearly does not care about reviews or repeat business. In the end, I would have rather paid $1800 for a new set of doors from Home Depot. read more

This place was just what I needed. I was replacing some of the doors in my house and needed to get pointed in the right direction. My friend pointed me toward them and I am glad they did. They helped me figure out what would go best at my place and they even had the pieces cut and painted. I shopped around the prices at a few other places and they were by far the best. The customer service was great and I would strongly recommend them. read more

If you need a custom door, framing work, or glass/grid repair to a french door, CO Door Connections does an efficient and quality job! Using a large chain can result in a wait of 6-8 weeks, but their local service and personable, professional demeanor was a relief when we needed expedited repairs. read more

Colorado Door Connection was a pleasure to work with. Mike was very helpful and knowledgeable when we were picking out doors and getting quotes. Lester installed our door and did a great job, taking time to replace our weather stripping and he made our new door fit perfectly. We are very pleased with our new door, and would recommend Colorado Door Connection to friends and family. read more

The first star is for the fact that Mike always answers his phone - no matter how bad the job's going. The second star is for one of the installers (think his name was Tracy). The third star, which I debated, was for the installation of the doors. My experience with Colorado Door Connection was marred by botched doors (after a painful wait...months, not weeks) that had deadbolt holes bored in them (they were interior doors). When I said that was unacceptable and sent them back to be replaced, Mike's installer returned a week later and installed the same doors with the holes patched (although I had made it clear to Mike beforehand that I wanted new doors because you can see the outline of the patch job done on the erroneously bored holes). Mike accepted the balance of what was owed on the doors without informing me that the interior doors that were installed were the botched doors, not replacement doors as we had discussed. He had no problem accepting full payment for a botched job - and that's bad business. I have at least four more doors that I'm planning to have replaced but, after last year's experience, I won't be calling Mike. read more