Fun date night! If you are looking for something fun and unique to do this is it! Doesn't break the bank, there is a studio fee (tons of specials to avoid this fee). You pay for what you paint. We painted a plate and it was 18.99. The turnaround time for polishing is pretty rough right now due to short staffing. The employees are very helpful and guide you through everything! If you need a different unique date night, Color Me Mine is the place to be! read more

There was an $8 fee for paint and supplies which if i would have known ahead of time we probably wouldn't have ever even gotten the gift card originally. They wont let you pay before painting so i didn't know about the fee until it was too late. There was zero direction about what to do before during or after the experience. Super disappointed would not suggest coming here consistently price and overall attitude/ helpfulness of the staff. read more

Staff member that was there while we painted was not helpful. The needle point paints were clogged and we asked for help and she didn't help ok with that either. Just took them and walked away. She couldn't explain my receipt either because I felt I was over charged. Signs all say it takes UP TO 2 weeks (7-10 business days) yet it took 17 days until it was finally ready. I went to pick it up after 14 days and they opened their doors at least 5 mins late. Then today I went to pick up my pieces after calling yesterday to find out they were fine. I waited until 11:15 and no one was there and no one answered the phone. Waste of my gas a time! I get that they're understaffed but then change your hours. read more

Color Me Mine - 11:15a - Paint-Your-Own Pottery Near Me - Lancaster, Pennsylvania

Thought it would be fun to stop in and paint since we were at the mall already. There's a studio fee of $8 which includes paint and supplies, and then you just have to pay for the ceramic that you pick. Just wish we had a little more direction since it was our first time there, and we were directed to the paints and other supples. The place was pretty empty at that point too. We also had other things to do that day so we didn't stay for long and do more. I would recommend going on a day when you have plenty of free time available to concentrate and not feel rushed to paint. That's my fault though. Overall it was a nice, relaxing experience read more

Color Me Mine - Paint-Your-Own Pottery Near Me - Lancaster, Pennsylvania

My husband, father and I painted ceramics here on a very busy night during the holiday week between Christmas and the New Year and had a really wonderful experience. We made a reservation upon the advice of one of the employees. However, I should note that a reservation is not required and the staff do everything in their power to accommodate all walk-ins. In fact, just before we arrived, a very large party had walked in - at least 10 or 12 people, I think - and the staff did some creative shuffling to fit them in right away while still adhering to state COVID health mandates. One employee was assigned to our table, Lydia, who walked us through the process step-by-step and kept checking in with us throughout our time there to see if we had any questions or needed anything. She even offered insights and tips if she noticed something about our project that might benefit from the suggestion, which we all really appreciated. The staff who wait on you are basically the art/paint/ceramic equivalent of restaurant waitstaff, only they most likely don't get tipped well, if at all!! They should. I even noticed how patient and kind and attentive the employee was who was waiting on the very large party. She/They were SO good with them, especially the kids. And the manager on shift that night, Emily, was very kind, pleasant and efficient. She delegated to her other two staff *if* she saw something that needed attention (though the two staff seemed well on top of things); she floated around to all the tables and, like our staff person, Lydia, offered tips and tricks. And she was especially impressive in how she handled a very difficult customer. A man and his wife were VERY upset about something, raising their voices and causing a scene and maligning the poor manager. However, she kept her cool and handled everything in such a way that the rest of us customers' experiences were minimally (if at all) interrupted or impacted. She was polite and professional and did not take the bait when she was repeatedly verbally assaulted. My kudos and thanks to all the staff on shift that night. We had a great time that will be a fond family memory! read more

Color Me Mine - An employee, Lydia, sketched this hand on for my dad. Talk about amazing customer service!! - Paint-Your-Own Pottery Near Me - Lancaster, Pennsylvania

For children this place is fine. If you want a relaxed setting, more pottery choices, paints and designs at a less expensive price - check out Jens Pottery Den or Pottery Works. Loud, crowded and unorganized is how I would describe my experience. I didn't like how they charge a studio fee. I had also called ahead to make a reservation and was told I didn't need to because they aren't busy on Sundays at 3pm... walked in, no open stations! Owner didn't know how to use the register and charged the credit card twice which took 20 minutes to try and resolve. Credit still hasn't shown back on the card after a week. I thought the employees were really nice and willing to help all customers. Great for kids. read more

We went here today to paint pottery for my birthday. The staff are EXTREMELY unprofessional and not helpful what's so ever. They gave us no instructions. There was a young girl on her cellphone the entire time we were there. They were laughing obnoxiously. I'm surprised at how unprofessional this store was. We really enjoy painting pottery, but this experience was silly. We are disappointed in the customer service. read more

My wife and father-in-law and I went here right after Christmas and had a great time. The staff was extremely supportive, helping us whenever we needed it, and was always attentive. While we were painting, another party was being rude and aggressive toward the manager in such a way that the whole store could hear, and the team handled the situation with such professionalism. read more

So my daughter and her husband and I went to color me mine in Lancaster Pennsylvania over over the Christmas New Year's break and we had a great time! The staff was really really great, very attentive to our needs, showing us little tips and tricks. Lydia, one of the staff there, was really helpful for me when I was trying to draw an outline of some thing on my cup that I was making. She took over for me and within two minutes had it drawn perfectly. We just had a great time. There was a couple in there that was giving the manager a bad time however, and she handled it with great dignity and grace and handled the uncomfortable situation quite well. read more

Such a cool place and the painting process was super fun. The woman working, though, felt very unwelcoming and a bit cold and unfriendly. Other than that, had fun! read more

No social distance at all. Very unorganized. Price was to High was told to pick a table and the service was the worst.

Felt it was a bit pricy, but the painting part was fun. Had lots of options as far as the pottery and glazes , but it stinks you have to pay for some of the glazes. The woman that was working was also cold and wasn't friendly. She seemed annoyed whenever me or one of my friends would ask her a question. read more

The place was very relaxing as far as the painting part of the experience. The manager Emily, was very rude and spoke to my husband in a very condescending and disrespectful manner when he asked her a question regarding the price of the piece. She began to speak over him and argue with my husband, just because he asked a simple question. When my husband asked to speak to the owner, (who was there earlier, and very kind) she responded with: "Why do you need to speak to a man?" She refused to give us his information and continued to act rude and unprofessional, ending with "I run this place." My husband picked up a business card and she mockingly laughed and stated:" This is my business card." We have contacted the owner and we are waiting for a call back. In todays economy, I am sure there are plenty of other businesses that would appreciate our patronizing of their business. Also, no one ever came to our table and asked if we needed anything, my husband had to constantly ask for more paint etc; One table, was so frustrated, they got up and retrieved the paint that they needed themselves. We will never go back due to the way that we were treated. We still have not received a phone call acknowledging our complaint, but will keep updates on this terrible experience. You would think that for the prices, the customer service would be exceptional. Good Luck to the owner for choosing a very rude, unprofessional person who as she stated: "Run this place". Just know that she is doing a fantastic job in running away customers also. And as she stated "its obvious" read more