Do not park here if you value your car! I had utilized their services for several months without issue. However, the last time was not so successful, as I found damage to the vehicle upon arrival to my destination. I took pictures and showed the attendant that following Monday and he in turn had me speak with the local manager; neither of them seemed to be suprised or denied that the damage took place in their garage. I filled out their claim report and waited the required time for someone to respond. No one attempted to call me within the 10 days, so in turn I called the central colonial number and they in turn gave me the "claims manager". He indicated that we may work something out, but that I would need to wait for the denial letter before we discussed any further. Days passed and I followed up with him stating that I had never received said letter. He offered to send another and I asked to have it scanned so that we could just start the process of negotiating an agreement. After receiving the denial letter, I attempted to negotiate for at least payment of my deductible. He flatly denied any payment, as the vehicle was driven off the premises. I am confident that the damage took place on their premises but understand that they have rules for driving the vehicle off their premises. What frustrates me is that I wasted time in filling it this form, the suspicious behavior behind the attendants and the inefficiency of everyone involved in the process and quite frankly with originally offering to work this out and then ultimately denying the claim. Park at your own risk here as you will definately need to fully check your vehicle. Not that the other garages are any better, but I will be taking my business elsewhere! read more