My dog got sick on the weekend and they were able to get us in the same day. The stuff was very friendly. We didn't have to wait much. My little frenchie got really good care and a lot of great advice for her gut health. Very pleased with our visit and will definitely come back and recommend to my friends. read more

I brought my Cat here because he needs insulin twice a day when I am on vacation. In the beginning they were okay, but every time I went to pick him up, they would forget to give me stuff that I brought for him. I recently left him there over Christmas and I know it can be busy, but I would text them to see how my cat was and I never got a response. I never got any pictures of him ether. They also gave him an injection. He did not need and they never asked me for my permission. I even gave them the paperwork proving he already had the injection when I dropped him off. They said they never got it. I told them multiple times over the phone telling them he didn't need it. But they still gave it to him anyway. I asked for a refund because I was not happy with their care and they would not email me back or give me a refund. I would not recommend you leave your animal here. read more

Boarding your pet while you go out of town is stressful as it is, but having my dog board at Colonial made me feel even worse. I not only dealt with a hassle when my father helped me drop her off, leaving her in a tiny cage and she was in distraught, but when I went to pick her up days later she had excrement all over her behind. I was so upset considering that is my baby and I felt any animal lover should do better than this. I do not recommend this place. read more

Love Colonial Gateway Veterinary Center, I have never had an issue with them. I love that there are 2 locations, Gateway and Woolbright. Dr. Martin is the best ever, he is so attentive and focuses on what your concerns are about your furbabies! On this particular day, we met Dr. Alvarez, he must be a new associate. I'm usually comfortable with people who know my pup and what problems she has dealt with, but Dr. Alvarez was very kind and gave her the best car! She is definitely doing way better! read more

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They took great care of my senior cat... friendly, quickly got us in, and clean office.

I love it here, amazing staff. Definitely will be bringing pickles back! Thank you everyone!

Very personable and took time to explain to me the wellness needs of my adopted rescue dog.

Dr. Martin and his staff are superb! Excellent care for your pet from a team that is compassionate, caring and extremely competent. I highly recommended them. read more

I have taken my dog to Colonial Gateway and Colonial Animal Hospital in Boynton for several years and have always had a great experience. My dog has had everything from routine shots to growth removal surgery. Dr. Martin is our favorite and my dog loves all of the nurses and front desk staff! Everyone is patient with answering my abundant questions and they try to be considerate of my budget when they can. They have also been really great with COVID precautions and scheduling. read more

Dr Martin and Dr Adams are exceptional veterinarians!! They love their four legged clients and are thorough and take time to communicate the findings! Love the staff and exceptional service!! read more

Dr. Rob Martin and his staff at Colonial Animal Hospital are kind, caring and considerate. Rather than trying to prolong the inevitable - while racking up a veterinarian bill - they finally talked some sense into me that it was "okay to let your cat go - you've done all you can do." My family recently said goodbye to Myrtle. After 14 good years, she joins her sisters Lily and Maxi across the Rainbow Bridge. Colonial Animal Hospital offered many options regarding Myrtle and after choosing one, they left me alone in the treatment room to say goodbye. A vet tech returned explaining that she was going to take Myrtle to another room and prep her. Moments later, Myrtle returned with a catheter inserted into the vein of her leg. Dr. Martin explained that before euthanasia is performed, a port is inserted to make it easy and stress-free to administer the injection. I'm not a doctor, but think I've explained this correctly. Basically, the older animals are harder to treat and installing the port helps with the process. I remember finding Myrtle living out of a trash Dumpster at the Davie-Cooper City Chamber of Commerce in 2003. I caught her, fed her, and brought her home. My wife complained as we already had two cats. We now had 3 cats - but no children. Back when the economy was good, she went to the vet on a regular basis - not so much so when the economy was bad and we couldn't afford it. My original thought was to have her fixed and remain an outdoor cat. That never worked out. Many years later, Lily and Maxi moved on and two new kittens joined the Lewis household. After they crossed the Rainbow Bridge, my 7-year-old twins Rebecca and William adopted Ash and Frost a few months ago. My kids love cats. My daughter Rebecca loved Myrtle the most, but it became a quality of life issue. A quality of life issue that Dr. Martin continued to suggest "the end is here." I finally took his advice. Sometimes you just have to ask yourself - "where would Myrtle be today if I hadn't rescued her from a trash Dumpster?" According to Dr. Martin, she never would have made it out of the Dumpster. I've never had a negative experience with Dr. Martin or his staff at Colonial Animal Hospital. Polite and friendly - they explain every procedure. From making the appointment, explaining any procedure or test, to the fees being assessed, I was fully informed every step of the way. As a small local practice, I was impressed and never had an unanswered question. William E. Lewis Jr. Fort Lauderdale, Florida. read more

Colonial Gateway Veterinary Center - Pet Sitting Near Me - Boynton Beach, Florida

I had issues with the vet office as the vet that saw us raced us thru the check up and it was high pressure to buy buy buy products and services To compound that my dog had a urinary tract infection to which we weren't given the meds upon the visit and we were told they would call us when the antibiotic was ready 1 month later NOTHING If it wasn't for Heather from Monroe ( the nurse filling in at front desk) I would have gone to another vet This place is understaffed and $$$$ runs everything If the owner plans on staying in business he/she better start running his business and HIRE and TRAIN more people !!! read more

Dr. Martin and the entire staff at Colonial Gateway are wonderful, caring and compassionate. They take their time with you and listen to any concerns that you have and they treat your pet like it were their own. I highly recommend this Vet Clinic for not only pet care but for any boarding that you might need. I have used them for long weekend boarding and they were wonderful! read more

This vet has the most wonderful staff. I was just looking for something close as I had recently moved from Hollywood. They took such wonderful care of my cat and were so kind. They have my deepest respect and will be using them from now on. read more

They charged me $300 for standard blood work on a kitten that needed surgery last week and didn't schedule it after knowing they lied..and bottom line.get a quote for blood work and see if $300 is standard. I paid for extra testing and they won't cooperate. At all. So very disappointed..my poor baby kitten read more

I brought my dog in for an ear infection. This was in midst of pandemic. Where people were losing jobs and money. As a family member loved I immediately took her in for a consult. She was treated a few months prior diagnosed with ear mites. Dr Vigo came to the car and after the examination was insistent that emergency surgery was the best solution for her severe ear infection. We scheduled for that following morning 9am. The anesthesiologists was a bit abrasive and unprofessional with the disruption of the conversation. Dr Vigo insisted that the surgery was the best method of treatment to resolve any reoccurring issues. There was no consultation of post operative outcomes such as a defaced cosmetic appearance of her ear nor was I advised that her ear would never be erect again. One week post op visit Dr Vigo kept asking me if I was providing all the post op meds, I responded yes all given. Dr goes into office returns to inform me she forgot to give me the anti inflammatory meds Tells me she'll give me 10%off due to her error. I kept her cone on did all as instructed. Only to have the condition be reoccurrent. I called in and questioned her ear's appearance and the doctor said it may or may not correct itself. And proceeded to state that she informed me. I told her that was not correct. I had to inquire so she immediately stated that it was necessary. Long story short I took her to another vet and they advised that not even dermatologist plastic surgeons make that surgical recommendation. The first treatment is aggressive steroid and antibiotic treatment. That they do not do that surgery and my poor girl will never have her ear straight again. I would refrain from this service provider. I feel that I was taken advantage of 650.00 down the drain. My new doctor did allergy tests and we know now what the root cause is and the appropriate treatment method. For less than what I was robbed for from Dr Vigo I feel awful for my girl. Although she's beautiful Dr Vigo has left my dogs ear completely deformed. If you are a single parent sole house provider and love your baby.Do Not seek treatment here. Get a second opinion because you may make a decision that will hurt your loved one. For someone's financial gain. O- KD read more

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Without exaggeration and emotions, just Fact's-- We brought our 18 weeks french bulldog in for 4 days, the One and Only reason why we decided to keep him there instead of incomparably better dog resort Simmons Veterinary, was ability to pick him up on Memorial day (Simmons was closed) There we go: They said to bring His toys but NEVER mentioned that toys will be randomly everywhere, except His cage, we brought His bed, He had a anti fleece collar on (No ONE mentioned ANYTHING abt ANY type of "hazard" from collar. Now pick up day-- Attendant opened door like he was waiting for us, wow, but (it is always But!) When we brought puppy in, it wasn't a problem to go in and put him into his cage, not for the pick up. Attendant went in, came out in 4-5 minutes, it is a Long time, considering that the ONLY thing he did right is he brought out Right puppy, and yes He was Alive! ( sorry,that's two things) Puppy looked like he was zombie, zero emotions, He looked scared, it took us good 20 minutes to make him feel back to life. Attendant brought WRONG bed, collar was missing (missing till now) All toys were missing! As I said b4 Thank God, it was Right Puppy! Here comes excuses, the other attendant (of course) started from: It wasn't me, it was some other blah blah blah (we All know how it goes) The bed was wrong -because the right one, he brought after another 4-5 minutes research, was (ready?) washed, (it smelled like pee to me,don't know who's pee!) toys were recovered after another 3-4 minutes research from some office, for the reason (ready?) Hazard (probably puppy could've hang himself on the huge squeezing giraffe,or eat the chewing toy) well I wouldn't use it against him. What the hell are the toys for?! if they don't know that -Toys are the ONLY connection between puppy and Home, then they should work as a prison guards! As well as His bed, not some mature shepherd or rottweiler's bed, but His own Puppy bed from Home!!! Anti fleece collar was stolen and never recovered (not even in manager's office) as much as all attendants were playing "ping pong" throwing responsibilities on each other! Now if I tell you that this is not the end, would You b surprised... what we discovered when we reach home and gave our poor smelly boy shower (oops I forgot to mention, manager said "she gave him free bath" such a bs, puppy smelled like homeless) , was chocking, His chest area was all in red spots, I can't explain what is the origin but, (of course) not to be empty worded, we attached pic's. Puppy was house broken before spending 4 night's there, imagine-- He started to pee at home again... They ask you to give them a schedule, just so You will feel like they care, if Only they took him out ON TIME, He wouldn't pee and probably poop, in his cage, and now at home! This is not just a worst experience, this is Torture. Of course they will be doing the same thing over and over, they're will be bunch of ppl who will accept bs excuses from this place, instead of reacting on obvious malpractice, but together we can beat this concentration camp! Florida is a Beautiful place, there are plenty of great pet resorts, Do NOT Be Fooled as we were, place is horrible! read more

Colonial Gateway Veterinary Center - My puppy came home with this after 4 days of boarding there.. who knows what really happened there!!! - Pet Sitting Near Me - Boynton Beach, Florida

I've been bringing my baby kitty Muffin to Colonial Animal Hospital for years -since 2006 as a matter of fact. Dr. Martin is a great veterinarian. They've always taken great care of the Muffster. And as supremely awesome as my cat is, there is one problem - she's a shedder. A really big shedder, with long hair. So I knew I needed to do something about it. I called Petsmart first. Now for the most part my kitty is a loving doll but take her out of her element (our home) and she can turn into a demon. I have the battle scars to prove it. So Petsmart gave me an appointment with their "only" cat groomer. Muffin was mad. The groomer was scared. So scared, in fact that she recruited an assistant to help her and they put a burlap sac over my poor baby's head in an attempt to keep her from biting them. And they still couldn't groom her, because she was thrashing around so badly. Yes, it was purely amateur hour over at Petsmart and in hindsight I'm ticked off at how they handled the situation. I wonder if they would have liked to have a burlap sac put over their heads when they got mad. Somehow I don't think they would. So my traumatized cat and I hightailed it out of there and I decided to make a few more calls. When I called Colonial, the lady on the phone said they had an expert cat groomer at their new veterinary center on Gateway. She told me to give them a call directly and she gave me the number. I scoffed at first, thinking no normal human could possibly handle my ornery kitty. But as I looked around my house at hairballs flying around like so many tumbleweeds I knew I had to do something. Little did I know that John worked there. I now refer to him as the cat whisperer. I related my Petsmart experience to him and he agreed that they had no idea what they were doing. He said he'd been grooming cats for over 20 years. There was a discussion about possible sedation if Muffin couldn't be calmed, but he said he might not have to do that. So I set the appointment. Early on a Saturday morning I brought my little angel in. She was hissing up a storm. I'm sure if she weren't in her carrier she might have sliced and diced me on the spot. John introduced himself and took the carrier. I asked him where I should wait. He said "You can go, I'll call you later." Call me later? How much later? He said "Look. She's mad right now. You can't reason with a mad cat. We'll calm her down and call you this afternoon." I was puzzled but his confidence put me at ease. He didn't seem concerned. So I went about my day. At 2 PM sharp I got a call that Muffin was ready to be taken home. When I got there, he said "She's tough, but she's alright." He didn't have to sedate her. He said he couldn't groom much around her head because she kept trying to bite the clippers, but otherwise he didn't really have a problem. Well he gave her a lion cut and a pom pom tail that was truly adorable but the best part was there was no shedding and I no longer have to sweep and vacuum everyday. It's been nine weeks and I just dropped her off for her next shave. So if you have a difficult animal that needs to be groomed, without hesitation I say come to this new, ultra modern facility for the best experience possible. read more

Colonial Gateway Veterinary Center - Freshly groomed! - Pet Sitting Near Me - Boynton Beach, Florida

Goldy has ears infection. The first visit the nurse clean her ear and vet started her on ear drops. The follow up visit I got different Vet, they took Goldy in the back to clean her ears again, the different Vet changed the treatment. I called the office after the visit to voice my concerns about getting a different vet, it was like starting over with a different vet. The reception I talk to said that my next visit I will get the original vet. Today I showed up and got a Dr Adams. This vet was more concern about giving Goldy a full exam and didn't bother to look at her ears till I mentioned that reason I was here today for a followup. He look quickly at her ears and said look pink inside. This Dr Adams only cares about running up the billing. This happen last year with him. I came in for a allergy shot and he tried to do $300 test on her respiratory. This time he was more concern bringing up other things that maybe wrong with Goldy instead of treating this visit as a followup for her ear infections. If I brought Goldy in for a full exam or If this Dr Adams did the followup exam for her ears and then recommended I come back to look at these possible other concerns. Dr Adams follow up for Goldy ear infection " her ears look pink inside" " When I showed up today and reception told me that the original vet was not there today and if I want to reschedule for Monday" It was followup visit, so I decide to stay to make sure Goldy was responding to the current treatment. "her ears look pink" Dr Adams This Vet didn't even bother to look at Goldy chart till I said i was there for a followup. read more

Fantastic facility, truly caring staff, easy to talk to. I find them reasonably priced and very responsive.

This practice had been a long-trusted place where I brought my cherished cat to for yearly check-ups, nail clippings, etc.When sadly her end of life came, I brought her in to be put down, and things went horribly awry.  I was with her throughout her procedure, I thought a needle had been given, but then my poor cat started screaming and and vomiting, and bleeding thru her nose and mouth. I'm not sure what exactly happened to my fur baby, but I feel she suffered terribly and needlessly.  I was so devastated that I think I was in shock.  I later called the Clinic to ask what had happened, no explanation was given, only an apology.I feel I deserve an explanation for what of what happened to my cat during this procedure, as no one should have to endure what my cat and I sadly did. read more

This is the second time I felt like I was being scammed by this place! My dog had some kind of head trauma, so I brought him in here and they gave me the option of giving him blood work or an X-ray on his head! I asked for the Blood work to be done first because it was cheaper and I am not made of money, If I had not found anything in the blood work I would have ordered for the X-ray after if it was needed! They proceeded to do both and charged me $600 (Merry Christmas)! Two days have gone by now and I still have not gotten a call about his X-ray! This place is all about nickel and diming you for unnecessary procedures! Needless to say I will not be going back here again! read more

I would like to thank Dr. Paul and the staff at Colonial Gateway for the compassionate care they gave to me and my terminally ill cat, Pebbles in the last few weeks of her life. It was truly appreciated! Brenda Sargent and "Pebbles" read more

First visit there and they were amazing. Everyone was friendly and we found our new vet. Our dog isn't the easiest to take care of but these folks were great with her. Will be coming back here from now on. read more

My 14+ year old dauschund had an emergency which required surgery. He was taken back immediately to determine his stability and they calmly discussed my options. Surgery was the best option. Dr. Paul and Dr. Martin evaluated my dog and were so amazing at outlining the risks while being very confident about the surgery. Colonial and Dr. Paul did everything they could to make surgery feasible in such a short amount of time. Communication was outstanding during the procedure and my dog is like new again! I recommend them 100%. read more

My cat Odie stayed here while we went on a cruise. He didn't seem to mind and was well taken care of. Price was reasonable and it was close to home. The staff was very friendly as well. It was a very good experience. read more

I regularly take my dog to the Gateway office. Everyone is top notch there from the reception desk people, the vet tech. I had Channing this time and I can't say enough good things about him. Dr Adams always takes the time to explain everything I need to know about my dog. He is awesome! I wouldn't take my dog anywhere else, read more

Just have to say they experience at Colonial Gateway Veterinary Center was amazing. My dog had gotten into some rich food which made her really sick. They took us right in and were very friendly and concerned for my dog. They took great care of her and she was back up and running in no time. I also have to say the clinic was very clean and organized. Recommend Colonial Gateway Veterinary Center anytime. read more

I have been using Colonial Animal Hospital for years and they always have treated my pets and me with the best care and compassion. Their prices are fair and they service is always top notch. I have used the boarding services and grooming as well as a full range of health care and have never been disappointed. I highly recommend Colonial! read more

Best vet in area. From the techs to the Dr. first class service all the way. Not only great medical services, but great kennel services too. read more

I know I can rely on the professional, knowledgeable vets and staff at Colonial Gateway Veterinary Center. I completely trust them with the care of my pets and recommend them highly to others. They are competent and compassionate - who could ask for more? read more

Dr. Martin and his entire staff are to be commended for their compassion, professionalism, and caring spirit. I bring my dog there, as well as dogs that I foster. Would not consider any other vet in the Boynton area. read more

I brought my little Chihuahua in the other day to have a dental cleaning I knew his teeth were bad because his previous owners had not taken very good care of him. When I arrived Stacy at the front desk knew that I was very worried and upset because my dog was going to go under anesthesia she came up and gave me a hug to reassure me everything would be fine. I was told I could call as much as I wanted to, to check on the status of my dog. Their staff was very professional and very thorough and kept me updated throughout the day. When I went to pick up my little Chihuahua dr. Martin came out and explained what happened during surgery and my next steps. Both the doctor and the front desk made sure I understood everything completely about his medicine that he needed to have the aftercare and wanted to make sure that all my questions have been answered I trust Dr. Martin and his staff 100% with the care of my animals and would recommend him to anybody who has animals.If you are looking for a vet look no further than colonial animal Hospital on Gateway and will read more

Great service that doesn't end at the visit; instead, they make sure to follow up with a phone call or two to make sure my pets are doing well. They always take great care of my pets and their fees are very reasonable. read more

Outstanding Doctors and Vet Techs! They really care and it shows. Groomer is accommodating, friendly and good.

I wrote this letter to them and they chose to ignore it!. Now I have to bring a civil suit against them. Don't bring your animal here if you love your dog or cat. They are all about the money and don't care for your pet! I am writing to you because I had been taking my dog Marley to you since October 2017, with complaints of labored breathing, lack of energy, lose stool with blood in her stool and blood shot eyes. I even brought you pictures and a video. You did blood work and gave me medicine that would make Marley feel better for a few days and then she would relapse. After seeing three doctors at your practice, and four months later I finally took her to another veterinarian, within about 5 minutes, he looked at the blood results your office had done on two occasions and noticed that her Thyroid was extremely low and that her eyes were very dry, when I described her symptoms he stated it sounds like she needs to have her thyroid checked. He asked if he could do a completed thyroid panel. He also said that her eyes were dry which was a symptom of low Thyroid, in addition to her labored breathing. All three of you got it wrong. The fact that every time I bring my dog in and she was seen by a different doctor is also something that is inexcusable. How are you supposed to get to know a dog if she always sees a different doctor? In addition, some records are at one office and some are at another and your systems are not linked, which is archaic. Your office blamed her lack of energy and labored breathing on her age, and you completely missed her low Thyroid. See attached results of Thyroid Panel where her level is .04. My dog was ill for months and your office treated her for everything except what was making her sick. I am furious and wasted hundreds of dollars and months of concern that she would pass away. She just kept getting sicker and sicker. This should have been diagnosed in October 2017. I am demanding that you return $1221.10 to me. This is for the 2 laser visits I have left over and the visits to your office from October to February. I should charge you for the Thyroid test done by the other vet and the Trypsin, Cobalamin and Folate test also, since you were negligent in reading her blood labs correctly. I am applauded at the incompetence and am using restraint to not publicize on social media what has happened here assuming you will do the right thing! Any correspondence on this matter should be in writing. I expect a check by March 15, 2018 or I will refer this matter to an attorney. read more

One of the best and most caring vets and staff you will ever meet. Knowledgeable and professional. Been going to Colonial and Dr. Martin for nine years, and have been extremely happy with the care of my dog Fluffy. Colonial also has a groomer on staff, John, who is excellent. To sum it up, I feel the Colonial team is like family. read more

What a great place. Friendly, very clean, overall just a stress free environment. I am defiantly be using them for both my dogs in the future. I loved the way the explained what they would be doing and no scary bill at the end. Keep up the great work... you can see they truly love animals. . read more

I found this place through Yelp. Unfortunately I didn't realize at the time that they had a second older location (this location only has three stars). The first vet who saw my Maltese took X-rays and said she needed surgery for a broken femur bone but she was not qualified to do the surgery and would check with the owner Dr Martin to see if he felt confident that he could do the surgery. He said he did. He did the surgery and my dog was never the same. She never healed properly and was never able to walk on her leg again. A few days ago she started howling if we tried to pick her up. We took her to a different vet and he took X-rays. Not only did he say that the surgery was done incorrectly but she also has a fractured pelvis! My new vet called to get the X-rays from before the surgery and Dr Martin still hasn't sent them but did admit to me via text that the fracture was there in the X-rays. HE DIDNT EVEN EXAMINE THE X-RAYS BEFORE PERFORMING THE SURGERY!!! read more

Have been using Colonial Gateway for several years and have been pleased with the care they take. They made several calls to me with regards to my cat's condition and when they felt there was no other option it was up to me to make the decision to let her go. They did not want to just keep treating her but showed me the tests and results and let me make the decision. They were not trying to prolong the inevitable and rack up the vet bill... read more