Just had to replace bumper on my girlfriends car, because I backed into it…read more Quoted me & fair price & made me aware if damage was worse inside, it would cost more. Picked it up and it looks perfect and price was very near original quote, which is much appreciated!

Repaired body damage to our 2020 Honda, it's looks brand new and drives like it hadn't ever been…read morewrecked. James was awesome! He kept us informed and handled all the back and forth with our insurance company!! I highly recommend James and Prostar!

Back bumper on a Honda CRV popped out after a slight collision. I sent email to Oceanside with a…read morepicture and they said come in and probably would not charge anything to fix it. I brought the car in this am and in 8 minutes they fixed it and with no charge. The man who did it and the staff were all so kind, and helpful. It is a neat clean and busy place and clearly a honest place to take your car for repair. I gave him a tip but the experience was worth so much more. A RARE FIND.

Had to get my car fixed after being in an accident. Oceanside Collision made the process so easy…read more They worked directly with my insurance, and had my car ready sooner than expected! They keep you updated every step of the way which was very appreciated. Everyone there was also so kind and professional. Highly recommend!

Helped me out when I was in a rough situation with some quick work. Thank you very much.read more

If I could rate them "0" stars, I would. I took my Corvette there to swap out my OEM headlights for…read moreLEDs. They claim they were not the correct replacement headlights, which they are. Ask the clerk Natalie could I talk to the tech and she replied "customers can't talk to the techs." Then I asked to speak to manager. Leo (the manager) called me back a few minutes later and stated him and the tech would walk me out to explain what was going on in the morning. I went back the next morning my vehicle is already put back together and in line to be washed. I told Leo that I was was suppose to physically see what the issue was. He said your right, but they put it back together this morning. The so called master mechanic came out out and tried to explain what the issue was with installing the headlights and he was clueless. At this point, I was ready to leave with my vehicle. I did a walk around of the vehicle and the left headlight looks like it was kicked across the concrete face down. Leo said he knows it wasn't like that when I brought it there the previous morning. He would replace the headlight and make it right. I told him I would be back in a hour to pick up my vehicle. Came back and he said it was no charge for the labor for the work done. That does not replace the headlight. But at this point, I am ready to go. I start my car and check all of the lights: -my running lights do not work. -my fog lights do not work -and my left headlight is damaged After waiting hours for the techs to fix the issues and going back and forth with Leo, nothing is corrected. My vehicle is in worse condition than it was when I dropped it off. I highly recommend you to stay away from Serrano Paint & Body Shop

Was in a rear end accident with someone with really crappy insurance (ocean harbor). The guys at…read morevictor's did such an amazing job fixing my car up. It did take my car about three weeks to get back but only because the at-fault insurance company took FOREVER to respond. I'm sure I would've gotten my car back within a week if it wasn't for Ocean Harbor. Victor's body shop was so incredibly patient and extremely communicative. My car looks brand new. I am very appreciative of the great work they did.

I was sideswiped by a bus and insurance paid for this repair. Dent pulling was 10/10, did a great…read morejob returning the shape of the body panel. The paint job however was pretty bad on the fender... 4/10, it looks okay from 5ft but there's obvious signs of poor prep work, dirt getting painted over, and solid edges on the corners from them just laying the body panels on the ground while wet. Paint is already starting to chip on said panel within a day of picking up the car. Mechanical repair 3/10, returned the car to me with a bent shock just because "it passed alignment"... doesnt mean the shock isn't dangerous to drive on. I chose to go to this shop instead of a national chain with my insurance because i wanted to support a local business but I should have been more thorough in my inspection before pickup.

This is my first review if the collision Center and hopefully the last. I was involved in a side…read moreswiping accident where the driver was illegal and did not have a license to drive. The accident happened August 28th and repaired by the ship and returned to me officially last Friday. I found that by narrowing down the location and after reading reviews, the manager had won me over by how attentive he replied to questions and concerns. As far as the service I received, I found it difficult when I was receiving threatening message from enterprise that my car was due back without the collision repair telling them my door was still not installed yet. I became frantic when they called me saying I owed 140 out of pocket for a part that needed to be repaired ( out of the betterment) of my car? It wasn't even damaged. I just felt like as the victim, I should've been notified more instead of leaving messages on someone's vm. My car was returned the first time with a burnt fuse , which caused the dual power locks to stop working suddenly in the four years I've had it. The shop took care of the charge to replace it . I personally felt like they took opportunities to make more money as possible. Also, my door still doesn't close right but I'm done either this ordeal. At least the waiting room snacks were awesome!

My appointment was about six weeks out for 8/21. When I arrived they couldn't find me in the system…read moreand I was expecting them to say I have to reschedule, however they took care of me. Front desk had me sign a few papers, service agent looked at the car. They explained the process and got me out of there quickly, which surprised me since they had no information about me of any kind. Both were very pleasant and friendly with smiles. They offered to arrange transportation to the car rental agency which was an added plus. Good experience so far. I'll update when I get the vehicle back.

Wow, the paint match is exact. The price is very affordable too. The amazing part is, this was…read morecompleted on only 2 hours in my driveway. Hood, bumper, and both front quarter panels. Totally professional job. I highly recommend. Communication was excellent too. A satisfied customer in Palm Coast.

I recommend Valencia Body Paint, very convenient and reliable. It looks like nothing even happened…read moreto my car. Like new again I would recommend a thousand times Thank you !

We had the pleasure of taking our Civic to Novix for a repair on damage to the passenger side…read more Everyone was extremely kind and helpful and made what normally would be a stressful experience so easy. We worked with the owner, and to say that he went above and beyond would be an understatement! The quality of the work was also excellent and fast. We will absolutely be coming back to them with any future needs!

The best auto body shop I've ever used! Even texted me updates throughout the whole process. They…read morehandled the insurance company as well so I didn't have to deal with the headache. He even plugged my tire for free after I ran over a screw. If you want to go to an honest, reliable mechanic in Jacksonville Novix is the best spot! 11/10!

This place has always and still amazing someone backed I to our new car. This place went beyond and…read moreabove what was needed from the owner too the girls in office they had rent a car there for me when dropped my car off and arranged for rent a car to be picked up when my car was done. They truly are THE BEST COLLISION AND PSINT CENTER ON THE NORTHSIDE OR IN JACKSONVILLE PERIOD. they kept me up to detail every day they called emailed faxed text everyday status. If you have horrible damage to just need a auto repaint please trust me go here they will not let you down Thanks God bless Kimmy

The WORST auto shop I have ever been to in my entire life. They had my car for FIVE months and just…read more12 days of having it the whole bottom of my car was already falling off. The pieces for my car that they redid and put on were not put on right and when addressed to the OWNER he told me, "They won't fall off though". They told me they would order me a new bottom since it was falling off so soon weeks ago. I haven't heard back from them at all. Very very very disappointed in their work and mannerism. They also somehow managed to CUT MY DASHBOARD!!!!!! How? Good question, because no one there could tell me either. The communication at this shop is so bad that you'd think they closed down for good. If you damage your car in any way.... Save yourself a headache and choose a different auto shop.