The owner and the woman in the office do not communicate with each other and have no idea what is…read moregoing on. Pricing was extreme, office is inefficient, and was over charged for work because the office and owner had no idea what the plumber did at my house (which was nothing). The plumbers may know what they're doing, but the owner and office staff do not, and are nasty when confronted! An administrative mess.

Branch plumbing did an excellent job replacing my 60 year old leaking main shut off valve…read more The 2 plumbers that came to my house were very polite and professional,they shut the main off at the road and let me know I would be without water for a half hour or so,they installed a new branch with 2 shutoffs,one closest to the ground for the whole house and one after my in ground sprinkler feed so I can leave my sprinklers working in the summer,and still shut off the rest of the house while away. Looks great and works like a charm and I have total peace of mind when I'm on vacation. Highly Recommend +++

John did a great job replacing my moms boiler!! On time price was right. Will never use anyone…read moreelse!! Thanks john

They cheat on their warranty. They don't keep their promises. If anything happens and call them…read morethey will never pickup the phone. They are very rude.

Very prompt service. Everyone was very professional and they cleaned up after themselves. Had…read morebaseboard heat installed and it works great! I was also very happy to support a woman-owned business and one of the plumbers was also a woman.

I used this company in October of last year for a plumbing job (shower valve replacement). I'm…read moreglad this company has gotten some reviews on Yelp recently as I was looking at their services in October of last year and there were no Yelp reviews at that point. My experience with them was a little mixed, as I will explain below. First off, the woman who answered the phone and did the initial coordination was nice and professional. I can't remember her name unfortunately, but that was appreciated. Seems like this company is willing to send someone to do a free quote for a job, which is good and how it should be IMO. I found that some other companies still charge for this though. She set me up for an appointment in the near future. The day of the appointment for a quote arrived. The person who was coming was not on time. I called them and they said that the guy was running about 20 minutes late. I waited 20 minutes, no guy. I waited for a while longer after that but he was very late at this point so I called them and left a message that I was leaving at this point as he was late and I wasn't going to wait any longer to eat dinner. As I was walking out, I saw this disheveled looking kid walking around my apartment complex. Turns out he was the guy who they sent. I told him that I didn't want to get the estimate anymore because he was very late. He looked angry, wasn't apologetic at all, and gave me a bit of an attitude. I'd rather not put the name of this kid in my review for the purposes of being merciful. Needless to say, I pretty much crossed All in One off my list after this incident. They did follow up with me afterwards to offer an apology and offered to send someone else. I hadn't decided on a company yet so I thought I'd give them another chance. The next person who came was plumber named Christina. Christina was very friendly, professional, and communicated excellently the whole time I dealt with her. She arrived right on time and did the estimate. The estimate she gave me was, by far, the best price I was offered after checking with like 3-4 other companies. She also let me know that I could buy my own shower kit for her to install (instead of the company themselves providing everything and there possibly being more room for upcharges as a result). I was able to text with her for feedback and she was very responsive. So I decided to pull the trigger on having her do the job. I live in a co-op apartment complex and there were a few more hoops to jump through than if I was having work done in my own private house. My co-op requires a licensed and insured plumber to do work on my apartment. All in One is licensed and insured FYI. I would have preferred to hire someone who was more underground in order to save money, but I couldn't in this situation unfortunately. Christina arrived on the day of the job and did the work. She let me know that the job was done and that my shower was no longer leaking. However, when I got back, my shower was still leaking. I was understandably upset that my problem wasn't solved, but I was able to talk to Christina and she let me know that another component (the shower cartridge) was to blame. I was a bit skeptical as my super had already changed the cartridge a few times, but I was appreciative that she was willing to come back that weekend to do the cartridge fix. Thankfully, after she came back to do that, my shower no longer was leaking, and hasn't been leaking since. So overall, my problem ended up being solved for a much lower price than what most other companies in the area were charging. But it came with some hiccups. Getting plumbing work done is a very, very stressful and expensive project. There were companies that were charging more than double the price of what All in One offered. But I had a good experience with Christina and would definitely recommend working with her specifically. Hope my long review was helpful. Best of luck to everyone who is dealing with plumbing issues regardless!

Ummm I love these guys. My HVAC died on a random unseasonably hot day in May, I reached out to Rob…read moreon a Sunday and he had two people at my house the next day AND THEY FIXED IT.....ON THE SAME DAY!! I would recommend them over and over again!

These folks are the best for responsiveness, good work, friendliness and fair value. We have used…read morethem for everything from an emergency plumbing repair to an entire new HVAC system.

I've hired Mr. Fixer NYC to do several jobs for my elderly parents and they always do outstanding…read morework! The two repairmen, Nas and Kenyatta, are courteous, patient, professional, highly skilled and a pleasure to work with! This time around we needed them to replace the electrical outlets in one bedroom and install a new ceiling light fixture in the basement. Nas went to Home Depot to get the fixture. HD didn't have exactly what we wanted, so Nas called us up from the store and made a recommendation on an LED fixture that turned out to be a significant improvement over our old one. When it came to replacing the electrical outlets in the bedroom, not only did they do a great job on the installation, but they took the time to setup and reboot my parents VOIP phone, which had stopped working when the outlets blew. They also went out of their way to do some wire management on all of the plugs and extension cords coming out of the computer, monitor, modems, etc. They transformed it from a spaghetti mess of wires to a beautiful, streamlined cable wiring setup. The next time we have work to be done around the house we will be calling Mr. Fixer NYC. Thank guys!!

I was referred to them through another company when I was looking for someone to look at my…read moredishwasher, which was making whistling noises during the wash cycle. They were very responsive and communicated with us clearly when they were going to arrive. The guy that came was very nice, I appreciate that he wore a mask and let us know he was vaccinated without us asking. He asked us questions about what was happening with the dishwasher and explained to us what was happening. I appreciate that he didn't try to sell us expensive repairs. In the long term, the issue was not fixable (the parts are no longer available) but they gave us some other solutions to work around it. They were definitely fair with pricing. They were great and I will definitely be reaching out again.

Joe fixed leak from rusty pipes - he dud a neat and very professional job. He made sure that…read moreeverything was in working order, very satisfied with his work ethics ​

How are there no reviews yet? Got Pipes is THE BEST plumbing and heating service in the area…read morewithout question. My house has had spotty heat since I moved in, but I didn't own it until December 2021. As usual, the first very cold night of the year led to the heat going off, and I'd always called another local business for that problem. The other business would come out, tinker with the thermostat, charge me $225 and leave without fixing anything. A friend recommended Got Pipes, and number one, this company is very friendly and very responsive. I didn't realize how uncommon that was until I encountered it, and not having proper heat on cold days is the worst. So that's excellent. Second, on the very first visit, Eric came within like an hour and immediately explained the problem to me - that if the pipes froze, the heat would not work. In the dozens of visits from the company I used to use over the years, no one ever said anything about that. But I want to mention an experience that was really unusual. I had an inspector tell me I needed to lift up the boiler to pass an inspection, and he warned me it was costly. Once again, I called Got Pipes, Eric came out, and he insisted it was properly installed and that this was an unnecessary expense/risk. He even told me that if the inspector pressed it, to give the guy his number. The inspector DID press it, but the inspector's supervisor reviewed the finding and realized it was properly installed and already to code. I am so lucky I wasn't using the previous company, because it would have cost me a ton of money unnecessarily and likely would have required a complete replacement too. A month or so ago, I needed a vanity replaced and a tap fixed. Even though this was not an emergency, the vanity was outside and too heavy for me to move. And again, they came out really fast and installed the vanity and did an excellent job. (Pricing is insanely reasonable, from a person with not a lot of disposable income.) Being so new to owning a house, learning about and finding service people is difficult and scary, and often you don't know beforehand if initiating a service call has a baseline cost of a few hundred dollars (even if nothing is fixed). I'm no longer apprehensive about addressing problems/maintenance or replacing things, because plumbing and heating are such a big part of home maintenance and I know a great company can handle it.

Crooks, charged me $150 for walking in the door and doing nothing. Once before this tried to…read moreovercharge me stating they were there a long time meanwhile their plumber was a half hour late and found him chatting on his phone several times. watch out for your wallet. I would use someone else and just be warned they got lots of different business names but same people.

I can not say enough about this company! I had been given bad advice from my cesspool company and…read moreasked around for a reputable company. From my first phone call, I was treated like their #1 priority and it didn't end there! The guys who worked in my home made me feel like I was in good hands, like I was their only priority and didn't take advantage of the fact that I was a woman who didn't know much about this type or repair. I recommend them Highly!!! And will always and only call A1

It's no secret that most people dread calling a plumber; you usually expect a huge bill and days of…read morewaiting. My experience with Tim was the exact opposite. He arrived promptly, was incredibly courteous, and took the time to explain all our options clearly. I really appreciated that there was zero pressure to go with the most expensive fix. The work was finished quickly and professionally. It's rare to find someone this reliable and honest in the trades--I would definitely recommend Tim and his team to anyone looking for quality work without the headache!

It's rare these days to find people who are passionate about what they do and are true masters of…read moretheir craft. Most people just want to just get paid and put in as little work as possible. Tim is definitely one of those rare people who cares about his customers and knows how to do a job right. My boiler was broken and we were without hot water / heat for a week before I finally found him. I had other companies come out and fail to diagnose the issue, quoting me insane prices for parts I didn't really need or just telling me flat out I would need to come up with 10 to 15 grand for a new boiler. I ended up finding Tim's company by some odd chance and it turned out to be a lifesaver. The guy is a true gentleman and was the only tech that took the time to figure out what was actually causing the problem and fixed it for a fraction of the price the other companies were quoting me. Needless to say he definitely has earned a loyal customer who will be giving him more business in the future. If you're looking for a plumber / HVAC technician who has integrity, cares about your home and quotes fair prices, you have definitely found the right guy. Thanks again Tim!