Mike & the Goodyear team are exceptional! I trust them with my Nissan. I always feel that they are fair and that they have done an excellent job on my car. read more

They tried to charge me over $300 for a simple oil & filter change on my gmc sierra. This is exactly double what tire kingdom & tires plus charges. Even the gmc dealership doesn't charge $300+ for a basic oil & filter change. Unless you like to get overcharged--Stay away from this place! read more

I Went there the a few days ago for an oil change on my 2016 Honda Pilot and they did their usual overall inspection. They advised me that the right front CV boot was leaking grease and the axel needed to be replaced. They showed me a picture of the CV boot and it appeared dirty. I asked if the boot was ripped and they said, "Obviously" that's why it's leaking grease. They wanted $681.00 to make the repair. I didn't let them complete the repair, because I didn't agree with their diagnosis. Later that day I brought the car to a certified Honda mechanic who inspected the vehicle and found nothing wrong with the CV boot, or the axel, but instead saw that the head gasket was leaking oil. That was the fluid that was on the boot. The mechanic completed the proper repair and advised me of a couple recommended repairs to complete in the future that Goodyear never mentioned. Goodyear completely misdiagnosed my car which could've cost me over $700.00 to repair the wrong issue. Unfortunately I can't trust them and will probably never go back to them again. read more

Collier Goodyear South - Auto Repair Near Me - Naples, Florida

Excellent service for my vehicle. They call with reminders when I am due for my oil change and always can get me right in with minimum waiting. read more

I highly recommend this location, I was surprised by the ratings. I just saw. Zach and his were incredible with service, quality, customer service! The location was clean. All I needed was a tire alignment and they found a nail in my tire, luckily it had not punctured. They removed it and they were honest and didn't charge me anything extra. We will be bringing my fiancé's son later this week for a situation with his axles. I honestly cannot see enough about this place. It's probably one of the best experiences I've ever had with an auto service company. read more

Mike at Goodyear has ALWAYS taken care of me, they have been a great help with all of my vehicles. Incredibly responsive and helpful. Fair prices, I've been probably 10-15 times in the last year, very satisfied read more

My tire light was on and I suspected a leak. I'm handicapped and getting around is difficult. The shop came out to greet' me and investigate. They could have totally taken advantage of me and sold me a new tire. They didn't. The tire was low because of the temperature. They filled and corrected the problem. Checked all other tires and reset the warning light. No charge. They were quick and honest ! They earned my future business. Don't understand the negative reviews they were so polite and professional! Thank you. read more

I Do not recommend going here. EVER. My mother was refused a business card and disrespected BY BRADY NEHF!!! Would love to post the video here. Be aware of what you are walking into at GOODYEAR COLLIER NEAR MARCO. Now I'm getting post cards offering services, I almost forgot about this experience, but special thanks to Brady NEHF and Liza KING for reminding me how terrible they treat customers and never do right!!! The owners, JOHN, DIANE AND SAL specifically, did not do anything about this situation, I contacted them personally, DO YOUR DUE DILIGENCE AND READ THE REVIEWS. MINE KEEP GETTING DELETED, John also told me to get a "life" after letting him know my reviews are being taken down. THERES EVEN ANOTHER REVIEW FROM 5 DAYS AGO, I am not the only one!! Treat people better!!! read more

Collier Goodyear South - BRADY NEHF - Auto Repair Near Me - Naples, Florida

FYI I cannot speak to the prices as I was acting in service of my employer and it was not my credit card that was charged. I can speak to the quality of the repair and customer service. I had taken my boss's truck to OK tire for brake repairs and after being informed I would need to pickup hardware for them, I called Goodyear to pick up the truck and finish the job at their shop. A really nice Goodyear mechanic came with me to drive the truck over from OK. Everyone I dealt with a Goodyear was so incredibly helpful, especially Liza, and the repair was completed that day. I have since driven the truck, pulling a heavy trailer to central Florida and have lived to tell the tale. Again, the repair charges seem high even though I didn't personally pay for it, but I am the one driving to Michigan in it and I feel safe because of their work. read more

DEFINITELY DO NOT RECOMMEND THIS PLACE Went to have a test done on an engine light coming on for my 2018 Ram 1500 pick up . Being that I was with our RV in Naples from Canada I think they were trying to take advantage of us. Very unfriendly staff and was told I'd have an update within the hour. 2 1/2 hours later was given a code over the phone that was different then the one on the report and that I'd have to replace all coils or possible a Cam Shaft repair. Quoted 2 hrs $300 for the coil job and potentially a $4000-$5000 cam shaft repair. I was provided a diagnostic report that indicated that only 1 cylinder was misfiring. I proceeded across the street to the Auto Depot and purchased 1 coil for $40 and was able to fix the issue in 10 minutes on my own. called them to complain and ask them to clear the engine light and they wanted to charge me for that and then hung up the phone. VERY UNSATISFACTORY AND UNPROFESSIONAL SERICE read more

DO NOT GO HERE! Going here is sure to be signing your death warrant with debt following. My mom's life was in danger twice due to their 'work.' she spent several thousand getting her brakes and roaters replaced and just a month later I was driving her car and the brakes were completely out. I am so happy I was driving carefully and no accident occurred. We brought the car back to them and they said this time it was the brake lines- why didn't they see this work when they were fully inside and out the vehicle for brake replacement, air conditioning ect.? She could have been in a tragic accident thinking she had safe breaks! Had my mom known it needed more work she would have scrapped the car and bought new. Well we took it back to them to diagnose, they assured us they just need to fix the brake lines and then she would have several thousand miles left on this car no problem. Another grand for the cost after assuring her this investment would be worth it. A DAY LATER AFTER 'FIXING IT' HER TIRE COMPLETELY FALLS OFF! This is the SECOND TIME HER LIFE WAS IN DANGER. See photos and stay away from this place and their con artist disgusting goons. read more

Collier Goodyear South - Auto Repair Near Me - Naples, Florida

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Terrible staff combined with outrageous prices. Warned about them from others but decided to try for myself. Not helpful, not friendly so went home and bought tires on line and had them installed where people were efficient & helpful for less than half of Goodyear;s quote. read more

I went into this Goodyear tire South they tore up my tire taking it off they lost my tools to remove the spare they were uncooperative in helping me in anyway they are not to be depended upon I'm very disappointed in their service This place has no respect for their customers they offered no way to help they were very arrogant and I hate to give a bad review but this is the truth read more

I took in an an 11" diameter wheel that goes on a small dolly to move items. They didn't have a tube so I bought one on Amazon. How much do you think it was to remove old tube and replace with a new tube on a very small wheel. Fifty dollars. Yes $50.00. Heavens to Mergatroy! Mercy! Goodness gracious! Holy Batman! They lost me as a customer, and I just spent $1,700.00 with Goodyear for a/c leak fix and new brakes. read more

Expensive prices for low quality work. There turn over rate for employees is high. Can even offer insurance to employees. They only want to take ur money thats all they care about. read more

We took the car in for an oil change and tire rotation. The rear brake pads were pretty worn and we were overdue for a tune-up. Wish I had read the reviews first. After getting home (an hour+ away) the back wheels were making a horrible metal grinding sound. A neighbor of ours found the brake dust cover was the culprit making that grinding sound having not been repositioned/adjusted properly. He pulled it away enough to not sound like a freight train and we had to take the car back to this place to have them correct that issue. After that noise had been addressed and having driven back home, I then noticed an odd sound coming from what seemed to be under the hood whenever I turned. Figured that one out - there were the old (I assume) spark plugs left laying loose under the hood rolling around whenever we turned a corner. This is the last time we will take our car here. read more

Collier Goodyear South - Spark Plugs loose under hood. - Auto Repair Near Me - Naples, Florida

Great place to get your car serviced! Plus afterwards you can hit up the auto detailing and wash next door! I'll be back for sure!

Made a appointment to have my car serviced, explained in detail what was wrong with my car to the service advisor. Went to drop my car off my car off , told service advisor to also change the motor oil, he gave me a price of 179.00, I told him that sounds a little high. I told him I can get my oil changed at Germain bmw for 89.00. He then told me he was not going to take on the my headlight job. Service advisor was rude and seemed angry.. read more

Probably the most expensive place I've been to yet. Went in because my car was heating up so I just wanted them to check it to make sure it wasn't a severe issue. Ended up paying $70 for just s they could open up the hood of my car!!!! Then of course they tried explaining I needed all these things that were completely irrelevant to the actual problem, trying to tell me I need to spend $400+ just for the heating problem. I left looked up what I needed and ended up just spending $9 and my car had been good. I had to get my struts replaced as well, they tried telling me it will be $1400+, and now I'm getting them done for $200. Definitely do not recommend coming here unless you don't mind wasting money on nothing.. it's very frustrating because a lot of people don't understand the value of a dollar.. pardon my language but they try fucking you over really bad. I'm referring to the Goodeyear located on 6220 Collier BlVD Naples. Next to Racetrack (: read more

Don't go here. Outrageous fees a total ripoff! 89.00 labor to replace an air filter! Find another automotive place.

The tires were relaced within 2.5 hours as I was dropped off by a great Triple A who understood customer service. This place could not drive me home (ten minutes) as their car was not working. A paradigm of critical thinking and customer care. I was willing to pay for someone to drive me, but no go. Don't expect more than a tire repaired. customer service ends there or you could wait in their smelly waiting room for 2.5 hours. read more

I was in there last week and I walked the parking lot where the mechanic shop is at and I was getting my car serviced and behind the big building there is a small building and i saw what it looked like two mechanics walking out of the building and behind them was a big smell of pot. Marijuana that is I was appalled by the smell and didn't know how to ask if they are sparking that behind the building or wherever it came from and they're working on my car also that's not good there were a bunch of fans in the building and it push the smell out in the parking lot which is unbearable I'll have to say is I will never go there again it's incredible that people can smoke marijuana in a business place and work on peoples cars I will never come back there again I came in for a simple oil change and I took my car to another mechanic just to make sure everything was fine read more

-10 STARS This place is a RIPOFF !!!!!!! Bought 2 tires and had them balanced and mounted. I was charged $1000.00 for 2 tires, and later learned that I was ripped off. Had to go back 3 times to get them to balance the tires correctly. The technician removed cover caps and could not remember how to put them back on correctly, and proceeded to crossthread the retaining screws and snapped them off and ruining $600 chrome rims. When I complained the manager told me that the rims were made of "pot metal" and it happens all the time and I should talk to the company that made the chrome wheels. The sales guru TONY is a true motor vehicle shady greaseball, rude, and arrogant. I think they got their 41 awards for being deceitful, overpriced, unskilled repair shop in Collier County. But, they deny everything and blame it all on the other Goodyear on Vanderbilt . read more

I've lived in the area for over 25 years, Have used them on many occasions ( tires on multiple vehicles ) front axle on one, etc. etc. Have always recommended this place & know of many who went there. 1st. Got the headlight restore deal and was told it was a lifetime thing, got it redone twice & third time I was told i need a receipt because they had no record of this & that their computer's only go back two years. And they would not do it again acted like it was my fault and they told me the guy that does it would not be getting paid. NEXT, Got new tires on my car (roughly 2 years or so ) at the time they sold me nitro instead of air for the tires, recently i stopped by to have the air pressure checked & they said you have to replace it (nitro) every year & charged $54.00 . I paid the bill, but needless to say I won't be back & won't be recommending them. I've always been a loyal customer but after 2 strikes you're out. read more

I went in because Enterprise car rental sent me here for a new battery on my rental car. I was told to give them my contract number and Goodyear would take care of the rest. I pay nothing, they bill Enterprise. Oh was Enterprise wrong. First im TOLD. I have to pay a $39 battery test. I said I was told everything was direct bill to Enterprise. They said "oh." Now heres the best...."we can do your car if you wanna wait but it takes 4 hours to do the paperwork for Enterprise." I questioned this and was told "there was alot of paperwork so....." They obviously didnt want to do the job or to Bill Enterprise with whom they have a national contract. I asked to speak to the manager - the service manager was rude to me and said they were a franchise and walked away. Mind you, there were only 2 customers there. Rude and bad attitude and tried to get me to pay when they have a national contract! BEWARE AND STAY AWAY! So you can see that this business has responded. Funny, I took to Tire Kingdom whom Enterprise had as an option and they did NOT ask me for money ($39.99fee to check battery)- they immediately tested battery- called Enterprise on 10th St North Naples where car was rented from, got a PO number, and replaced the battery -- free to me and done in 53 mins! So what Goodyear says isnt true. They want an extra $39 Not $19-and don't want the hassle. Enterprise is aware. Just a ripoff. read more

Took my truck there for a simple oil change and tire rotation. Despite my telling them that there where wheel locks and leaving the key on the passenger side seat, they broke them. read more

I would give this place zero stars if I could. They are complete crooks! Went in for a standard oil change. Advised me that I needed my engine filters cleaned and my engine pressure washed. I just had a new engine filter put in a few months ago, so I knew this was nonsense and asked them to show me what was wrong. The "filters" were actually the windshield drains which can be cleaned with a shop vac if necessary and the engine was not full of gunk--(real technical term they used there). I declined their $326.00 service. I had them just do the oil change. I got the car back and headed for Ohio--1100 miles later the oil light came on--took it to the Ford dealer--surprise!!! they didn't change the oil--they didn't do anything for the 48.00. Being an attorney I am filing a complaint with the AG's office--but given what crooks they are maybe a class action is on order. Let me know if any one else have experienced the same type of treatment. read more

I had the worse service experience in my life. They told me I needed a water pump, thermostat and coolant flush for $904 plus they charged me $155 for the diagnosis. My problem was a faulty sensor I replaced for $18. !!!! I understand sometimes mechanics can make mistakes but they said if I got the diagnosis they would find the problem. They didn't, so I asked for a refund. Over the phone they agreed they blew it so I went back to the store thinking they would refund the $155 charge, instead they refused and wanted to performANOTHER TEST !! Are they crazy? TonyRives was yelling at me NOT TO RETURN. This is not the way to treat a customer period. He should be yelling at the employee who blew it, NOT THE CUSTOMER who was right!!! THEY NEED THE MONEY MORE THAN I DO ....GO TO A MECHANIC YOU CAN TRUST, NOT THESE GUYS . TONY HAS NO BUSINESS dealing with customers in this fashion. I was asked to step in the back, away from other customers so avoid his yelling., HORRIBLE EXPERIENCE AND WORSE YOU PAY FOR SOMETHING YOU DON'T NEED !!!! read more

Very dissatisfied with the service. Found the tire prices to be very high in comparison to other places in the area. I was told during an alignment the brakes they had recently replaced were fine, they were in denial of there performance. I found this out by going to another service station in the area. read more

Absolutely terrible. I wish I could rate zero stars. I took my Audi in to have my exhaust looked at they charged me almost $800 for "labor". 2 days later the gasket they had supposedly fixed blew out again. I took my car to another spot to find out that not only were the bolts not torqued down but they didn't even put all the bolts back on! They also forgot to screw my o2 sensor back in. On top of that they used the wrong bolts, nylon lock nuts (which aren't supposed to go onto exhausts because the nylon will just melt away). I'm sure I could take it back and have it all fixed for free given the shitty experience I had but I'd rather them not touch my car again. Don't spend your money here! read more

We had an appointment for Saturday morning to have our brakes checked. We were informed it would be a while till they could get to it. A little while later we were told of the repair and the cost. A total of 5 1/2 hours and we were settled up and on our way. So far so good. No more squeaking! The service writers were very helpful and attentive. We were fully informed that it would take a few hours. We would recommend this place. read more

Came in for an oil change and also purchased a engine detailing. The guy put the wrong oil filter on my car. I found out a week later after driving down the road to see a plume of white smoke coming out the engine. Oil got ALL OVER my motor. I went to Discount Auto Parts to get the correct oil filter. Brought my car back to ask them to re-clean my motor. Larry said "yeah we'll clean it for you." The guy took a hose to it and sprayed it off for a couple of minutes. I still smell the oil burning off periodically. Should have checked yelp before I went!! UPDATE: To their credit, Tony called me today to address my issues. He apologized for oil filter and seemed genuinely concerned. He asked what he could do to make things right. I've been hearing a slight grinding sound when I brake (which I also had serviced on my initial visit), so I'll be bringing it in to see what, if anything, he can do about that. Glad that he reached out to me. read more

Went in for oil change and rotate tires. They came back told me I had three nails in my tires and needed to buy new tires. Turns out they only found one nail when they showed me. Didn't buy tires from them based on other reviews. Went to Costco a few days later they looked at the nail pulled it out and said it hadn't gone through the tire and did not not need to be replaced. They didn't even charge me. Beware of this company's suggestions. read more

I would never go back to this establishment prices are ridiculously steep for the service they offer.i found other reviews to be very helpful for other establishment offering the same service. read more

The service was outstanding! The staff worked efficiently, and we were out pretty fast. I will definitely be coming back!

I brought my car in for 4 tires wheels balanced and they spent 45 minutes searching for other things to repair. They said I needed an oil change and we just got one last week. They came up with $2,300 worth of repairs they said my car needed. I just wanted the tires done. I feel like some of repairs weren't necessary and they were taking advantage. read more

Finally responding over a year later. That says a lot, doesn't it. Your response was totally inaccurate. I told your associate that I could call AAA and he insisted that it would be no problem for him to jump it for me. I should have never driven it over when he told me to, and then was told it would cost over $300 for a new battery. I asked to speak to the manager who was unprofessional and derogatory. After getting my car back, I went to another automotive center on Marco Island and they charged me $100. for a new battery and could not apologize enough for the poor service I experienced with you. They have given me top rate service ever since and I will continue to recommend and frequent them and continue to warn others about you. Obviously with the other poor reviews you have, I am not alone. read more

DO NOT TAKE YOUR VEHICLE TO THIS SHOP. I took my Astro van in for 2 new front tires. They put the tires on and all was fine. They test drove the van and never said anything about front end aligning needed. I noticed front passenger side tire wearing badly on the outer couple inches. With only 1000 miles on the tire the steel cords were showing through all the way around the tire. I took it back and they said it needed alignment. They also said they wouldnt replace the tire because I didnt purchase road hazard insurance. An obviously defective tire and no customer service, ZERO customer service. I would never go back. read more

Beware: Went in for an oil change came out with same oil and filter and a lie that it was done. They did this for a $29 oil change, what are they doing to you and your loved ones? Here is what happened: 4/10/14 I Brought my 94 BMW into Collier Car Care Center at 6220 Collier Blvd (951) for a complementary oil change. I waited for car while service was being performed. The cear was in and out in 10 minutes and I was told the complete oil and filter service had been performed. Upon returning home, I check the oil level and it was exactly below the line where it was before I brought it in. The oil was black and smelled like dirty old oil. Next I checked the filter cartridge to see the brand name of the filter by removing the cover. I had changed the oil prior to this event and I use a special German made filter that I special order. I was surprised to see that filter cartridge was still in the holder when I removed the cover. I called the Collier Car Care Center and asked them what type of filter they put in, he told me they use only on brand and gave me the name, which was not the same as the one I used, and was not the same that was currently in my car. I asked him again "is that what you put in my car" and he said yes. When I began to question him and asked him why this brand was not in my car he said that they only changed the oil, not the filter. When questioned further he became agitated and hung up. All I can say is WOW, so many lies for what would be a $39.00 job. I hope something is done about this, as if it's happened to me, I'm sure there must be many more that go undetected. BEWARE!!!!! Wolves in sheep's clothing BEWARE!!! 6/29/17 Its funny, I posted this in 2014 and Tony R just got around to responding to it 3 years later. Calling it "vicious Lies" I guess everyone who has posted here is lying? What do we have to gain? We have better things to do with our time. All Tony can say is we've been in business for 40 years. Well Tony business and CUSTOMER SERVICE has changed a lot in 40 years. Apparently your business practices haven't changed. Instead of owning up to the problem you try to discredit the authors. That doesn't work today Tony. Your technical team tried to pull a fast one by not do the work they said they did and you got caught! I called AAA to complain and I invite others to do the same. I stand by my original post. After 40 years Tony, i don't see a single post from anyone saying your shop is good, and recommending you. Why is that Tony R. I guess it will be another 3 years till you get around to responding to this post. NEVER USE THIS PLACE, OLD SCHOOL-70's style RIP OFF artists!!!!! Beware !!!!! read more

I took my car to this location, primarily because I have Goodyear tires, to have a nail removed from a tire. Big mistake...I should have read some reviews first. After waiting a few minutes, an employee informed me that the valve core was "corroded" and the tire pressure sensor would have to be replaced ($120.00 for the part). You would think that a tire business would have the technology to remove a stuck valve core. The tools are available at Auto Zone for $20.00. Anyway, 90 minutes and $177.61 later, my car was ready. I got in to drive away and found my lug nut key stuffed between the seat and the console. I opened the trunk to replace it and found the trunk liner a mess and my golf clubs missing. Fortunately, the clubs were sitting in the repair area. I expressed my concern to the desk employee and left. When I stopped at a store on my way home, I notice how greasy my wheel was and that my Lexus valve stem cap was replaced with a plastic one. I returned to the store but they couldn't find the original cap and said they would order a new one. Later I noticed the inside door panel was greasy. Obviously, the service tech didn't use a rag when getting in and out of the car. I called Goodyear customer service to complain and was told that store was a franchise, not corporate owned, and there was little they could do. Overall...a very bad experience. read more