I'm from Toronto and being in a new city trying to find not a good but a great salon was worrisome,…read moreI'm very fussy when it comes to my hair. I needed a full head of blonde highlights. I asked a friend who asked their friend who is from Calgary where to go. She highly recommend Shag and to ask for Niki. Only learning during my appointment the friend just started going there herself. As long as I'm in Calgary I will always go to this salon, the search has ended. I feel so lucky that I had the opportunity to experience this salon and meet Niki. The atmosphere ( chic, positive, upbeat vibe), the customer service, the products, the prices but most important the manner and ability Niki applies her technical ability is top notch. She explained in detail how she was going to process my hair and showed me different pictures of blondes, making sure I felt confident and understood the color I decided on. The outcome was bang on! My hair looks great, I feel great. Life is great!

Tease me, twirl me, and just SHAG ME!!! Yes I've started a…read morenew love affair and Shag has gotten me all hot in the head. Well hair. This posh lil spot is absolutely dynamite. Parking is available to the side of the building and back, few spots in the front but I believe those are for expecting mothers. They offer a bevvie at the door, and smiles galore. Ever had long hour hair appointments where you find yourself staring into void space and dozing off? Shag is upbeat, the atmosphere is sleek with lots of eye candy, art on the walls and good beats. Magazines galore and WIFI to boot! There's also a communal table in the center of the work area which is great for socializing, and not having to be confined to your chair. I love it! More importantly is the craft that's going on in this busy hive. I have dark hard-to-dye hair, and if you have dark hair, you'll know where I'm coming from. Keeping a lighter shade of hair is an absolute nightmare, having to lift the roots and then color, and then match up the two over laps. I came in to have my roots colored, and expecting to have over dyed ends AGAIN, I was pleasantly surprised that I didn't need the rest of my hair dyed. Karissa is a master of her craft, and checked on me very frequently just to get the color right. I haven't gotten a cut yet, but that'll be my anticipated visit. The color set me back $60 and came with conditioning and style - just right as I was heading out that night. Reasonable, and moreso because I was so delighted with how well it turned out. Definately making this my go to salon, and recommending this place. You shag, I shag, we all should shag!

I have been seeing Karla for eyebrow tinting and waxing for almost 2 years now. She brought them to…read morelife! She has a fantastic eye for picking the right color, and truely gives the best shape. She was recommended to me, and I have used her ever since. I have recommended her to others who have also turned into life long customers. She will not dissapoint. She is the sweetest person, and I look forward to the time we have together. She takes her time, listens to what you want, and the product is some seriously fierce eyebrows. She is definitely the best I have ever used. I also used her for my makeup for our wedding, and engagement photos. She was incredible. She gave me a natural look where you could tell I was wearing make up, but it wasn't too much. I still looked like myself. I recieved so many compliments. Some of the bridesmaids were more comfortable wearing makeup, and had a more dramatic look. She also nailed that. Several people that attended the wedding have asked who we used so they could explore her for their weddings. Karla is a true artist, and I have been so happy and grateful to have used her for so many important milestones and events. I will continue to use her and trust her and enjoy her company.

I see Jill at Butter Mission for pedicures and other services she provides. She is excellent…read more Stephanie does fabulous blow outs for me. Emily at reception is always so pleasant to deal with. I have been coming to Butter Mission for years and have never been disappointed.

I was looking for a new hairdresser since moving back to Calgary and thought I had found it but…read morewhat I experienced was the opposite! It was right up there with the very worst experience I ever had. I went to have a hair cut on short hair, and highlights. I noted twice that I wanted when someone looks at me to experience blonde. I came out of there, apparently not having been heard, with dark hair a horrible color and not at all what I wanted. And the cut? Well it was a chop job, no notice taken when I stated that I had two crowns and cowlicks ( I would expect a stylist to take those into account but no). I said that I did not like the color and that it was too dark and she argued with me! Am I not the customer here? So I decided to contact the stylist for a color correction only to be told that it would be another $200 on top of the $300+ I already paid. Are you kidding me? And again arguing with me!!!!!!!!! This is my wallet and I am horribly dissatisfied with both the color and the cut. In my opinion people need to know what they are getting themselves into here! I will never ever darken their door again!

I've been the the refinery for 3 appointments since they opened and had fairly good services each…read moretime until recently. The stylists are quite good at what they do but the professionalism is lacking (starting service 15 mins past the appointment time, taking personal calls on their cell phones while performing services, and sometimes sharing really personal information). I often take the day off work and schedule my hair appointments first thing in the morning when the salon opens because the salon is so far from my house and it turns in to a day event. I'm fairly punctual and always arrive 5 mins before my appointment time. Each time I have come in for a service there is never anyone there before me and I have to wait in the hallway until a stylist shows up at 10:00 or 5 mins past. Not the worst thing, but a bit annoying. Today I booked an appointment for 10:00 am on Friday before a long weekend and the same thing happened again. No one was there. Another employee showed up a few minutes after 10:00 and let me in but explained she did not know where my stylist was. I waited in the salon for 20 minutes while the other employee tried to get a hold of my stylist and the owner. The owner finally called and said there was an emergency and the stylist would not be coming in. The employee started to cry and asked if I could come back later in the afternoon and unfortunately I was not able to because of other appointments I had scheduled. I left my name and number for the owner to call me when she got in and left the salon. 6 hours pass and still no call from the owner. I call back at this time and the owner answers. I explained that I was upset with how this morning went down and that I understand that emergencies come up but I was very inconvenienced by taking the day off, driving across the city and not being able to have my service done. I explained that I booked the day off to get the service done because I have family coming in from out of town for the holidays and then I leave for vacation on the next business day. The owner apologized but took a bit of a defensive tone and explained the stylist was in the hospital and there was nothing she could do to foresee this happening. I said I completely understand that and asked if there was anything the salon could do to compensate for my inconvenience. The owner said she can't offer me anything over the phone but could discuss the possibility of a free service next time I come in but it would have to be in the next day or two. I explained I had family coming in from out of town and was not available for an appointment until I return from my vacation in 2 weeks. The owner said she can't really do anything for me in that timeline and again that she has no control over an emergency. I felt a bit frustrated with the response from the owner as it felt really unprofessional and defensive. I completely understand that emergencies come up but I am expecting service to be done at my appointment and felt like an apology should have been made and the salon should have tried to accommodate my schedule to make up for the missed service. No other stylists were available at the time and I just had to leave. It's a really beautiful salon but I will not be returning after this experience.

I started going to this location after receiving a voucher for a free eyebrow threading, that was…read moreover two years ago and I still go monthly to get my eyebrows done. After all eyebrows are pretty important and once you find someone who knows what they're doing you really don't want to mess with that. The staff are very warm and welcoming, they remember who I am, am thrilled when I am in each time and take the time to chat about life and what's been going on since the last time I was in. They offer your a drink while you wait and to take your coat each time. They do suggest upgrades and enhancements but are pretty receptive when you say you're not interested. I've also been there for a manicure/pedicure and my husband went for a massage once, I would recommend them to anyone in the deep SE looking for a beauty treatment.

I would highly recommend this salon, and my very talented stylist, Ali. I am a senior with thick…read morecurly hair that grows very quickly, and Ali has never steered me wrong when I wanted to try something different. The salon has a lot of good quality products, and I have never felt pressured to buy. However, when Ali has recommended to a certain product and I chose to buy it, . I wasn't disappointed with the results. And, of course, they have really good coffee.

Excellent hair cut. Shayla listened and gave me a great cut and new look. Very happy. Plan on…read morebooking to go back and get highlights. You can't go wrong if you book with Shayla!

DO NOT GO HERE - This place is a complete fraud. I came in on October 24th to see Ashley, asking…read morespecifically for a lighter blonde color. Instead, I walked out with a darker shade than what I came in with originally, AND roots that were left completely untouched, leaving me with a terrible, patchy hair. I paid $550 for this disaster--a color nowhere close to what I asked for and roots that look awful and unfinished. They do NOT care about their customers AT ALL; they only want your money. I contacted them immediately to request a refund, and they couldn't even be bothered to take my complaint seriously. Instead, they suggested I come back for roots "fix." Really? My hair is already breaking from this mess, and is nowhere close to the color i had asked for, and you expect me to come back & trust you again? The fact that my roots were left completely untouched and patchy speaks volumes about the low quality of service here. Let alone the fact that didn't even come close to achieving the color she said she'd do. Save yourself the money and stress. I spent $550 only to leave the salon in tears.

I just moved here from BC and tried Crowfoot Chatters. I have found the most amazing hairstylist--…read moreAnna Kim! She has consistently given me beautiful hair styles and takes her time to give you the full, relaxing experience! I also noticed that the customer service is MUCH better than in BC!! Front desk is so friendly and helpful (Madison and Kinley are two names I remember). Found my new hair salon!!

i went to chatters just to get a hair cut and my hair dresser insisted on cutting at least 1.5…read moreinches of hair of when i specifically told her i cant because of the sports i do. she began to cut my hair short and told me that everything will be okay when it really wasn't because now i can't put my hair in a ponytail because of how short, and putting layers in. i also told her no face framing and she continued to cut. she did not listen to a single thing i said, and this is not the first time this has happened at crowfoot. crowfoot is not a good place to go to get ur hair done, do not recommend.

I chose to call and make an appointment for a hair trim here due to its location. We live just a…read morefew blocks from the Creekside plaza where this Chatters is located. The store is huge and has a lot of hair and body products and a cool clearance area for high end products. (50% off) The service on the phone when I made an appt was good. They always seem to be busy when I am passing by but they were able to fit me in for a quick touch-up-trim. The gal who cut my hair was very sweet and loved to chat, asked a lot of questions and loved her job, obviously. She was young - all the gals seemed to be young behind the desk and in the salon area itself. The place had a 'hip' feel to it and the music was good and not too loud. All the ladies looked very nice and it gives confidence to a new customer that they are bound to get a good haircut, that the ladies know what they are doing. The salon was clean also. My hair stylist was very gentle, I never felt rushed and she did a good job. No hair tugging or pulling or jabbing me in the eye with the comb. Nor was she tasked with running to answer the phone while I was being 'serviced'. I had her full attention. I give 4 stars as the place is quite pricey. My trim that was on dry hair (no wash) that took 10 min cost $21 plus 18% tip. Plus I gave her a little gift from my biz. I will return!

Very disappointing experience at Chatters Shawnessy. I booked an updo with Naomi that was supposed…read moreto take about an hour, but she finished in only 20 minutes. There were no curls or proper preparation, and within an hour the pins were falling out and the hairstyle was coming apart. I called the salon and spoke with the manager, Danielle. She was dismissive and told me I had to come back to have it fixed, even though I explained I was on my way to an event and didn't have time. I asked for a refund, but she refused. Poor service and very disappointing customer service.

Always great service from every stylist, for colour or for extensions…read more Expensive but worth the cost.

The worst experience I've seen, zero knowledge or understanding of Black hair…read more Stay away if you have thick and curly hair paid for highlights and left with none Very disappointing