Forsyth just finished a complete remodel of my kitchen. They did an outstanding job! Josh was the…read moreproject manager and every single member of the crew showed up on time did quality workmanship was nice and every night they cleaned up so we didn't have to live in a mess. From start to finish was less than a month. I am going to g to recommend them to my children which both are in the market to buy homes. can't say enough good concerning this company

Horrible experience. I hired them to remove 4 walls during an entire renovation of my house over 2…read moreyears. My general contractor does it all, but removing load bearing walls so I hired Forsyth Remodeling to just remove the walls. They were more than other contractors but I wanted to make sure it was done properly as this was the ground floor in a 2+ story home. Work began and quickly went downhill. Some walls were not load bearing and Jay told me there was no way to return the $1.3k in wood materials no longer needed and I was stuck with the extra wood!!! Electric lines were cut from outlets and they refused to re connect them without me paying additional. Same thing for the lights. So now there is NO power to the kitchen, entryway, and living room. I had wires hanging from the ceiling, walls and floors uncapped. I texted Jay multiple times halfway through the week, he just kept saying if you want us to do anything with the power you have to pay more. So they have no problem cutting the lines. They just refuse to Reconnect them The contract stated that drywall was to be put up at the end and I kept questioning him how they could put drywall up with unattached wires going everywhere. He just kept telling me I have to pay for an electrician. By Friday the workers were using cell phone lights to work by. Nobody stopped by to check on the workers work or the progress. Nobody talked to me, even though I was raising serious issues in the middle of the week. By Friday I was living in a completely dark house with lights, not switched up. Drywall hanging and damaged from them taking down the walls and still no explanation or timeline on when drywall would go up or how in the world could they drywall around opened unconnected wires. I told Jay that the pictures and story would not look good on a review and he said that he did not care and to go right ahead. Eventually, I talk to the owner of the company. He explained that drywall should never have been included as you cannot drywall around unconnected wires. He also agreed that yes walls should have been checked before buying product. That is non-returnable and did refund me the unused wood, and they took it back, I guess for another project. He also finally on Friday sent the electrician to spend an hour or two tentatively reconnecting wires to be able to have power and lights for the weekend. He also agreed that my Contractor should have been coming in during the week to do the wiring so they could have done the drywall, however, Jay explicitly told me that under no circumstances could I have other vendors like my Contractor here working while they were here which I abide by. This *Now leaves us multiple days behind schedule and trying to juggle other vendors. It's really hard to describe the amount of stress and dysfunction going on in an already chaotic stressful situation. I was refunded for work not done and the materials not used. I was not given a discount for the incredible cluster fluff that this turned into. The lack of communication and refusal to even come out to see what the issues were created an absolute worst case scenario. The workers did a decent job on the work that they did however such a lack of common sense when writing a quote, and severe lack of management and common sense of seeing the issues that were happening and refusing to listen to me or come out and address the issues left this a nightmare. I have spiderwebs of wires everywhere and struggling on a Friday afternoon to try and reset and find drywaller's for next week before the painters are supposed to come. they to charge me to hook up a wire, but didn't offer a refund for the damage that they caused to other drywall areas. Better customer service would have been to do what they did and the small amount that was still owed written off for a decent customer service, the sleepless nights, the thermostat not working, the power not working, having to eat out because there's no way to cook food, no lights in the house at night, ect.

***RUN DONT WALK***…read more AYS Restoration turned what should have been an exciting home renovation into one of the most frustrating consumer experiences we've ever had. We hired them for a large renovation project involving our master bathroom, closet system, and additional work totaling well over $45,000. While some of the labor crews, especially Paulo and his team, did quality work, the overall management, transparency, communication, and billing practices were deeply concerning. The biggest issue centers around a custom walk-in shower with a rear bench. Common sense says a walk-in shower like this requires a glass door. Someone from their company physically came out and measured for the glass door, yet later we were told the door was somehow "not included" unless we paid thousands more. If it was never part of the scope, why was it measured in the first place? It gets worse. We recently discovered one of the vendor quotes they attempted to pass through to us was heavily marked up. The actual vendor price was approximately $1,900, while AYS attempted to charge us roughly $2,500 for the exact same item despite not measuring, manufacturing, or installing it themselves. That is a markup of over 30% simply for acting as a middleman. Had this been clearly disclosed upfront, maybe we could have had a conversation about it. Instead, everything felt buried inside confusing change orders and poorly written documentation full of inconsistent fonts, colors, and vague wording that looked more copied from templates than professionally reviewed contracts. The estimating process itself was also problematic. Critical items repeatedly seemed to be "left out" initially, only to reappear later as added costs through change orders. At some point it stops feeling accidental and starts feeling strategic. Communication became exhausting. Rather than simply resolving issues reasonably, we were met with deflection, rewritten timelines of events, and responses that often contradicted what actually occurred during the project. We even discovered questions surrounding whether proper ownership authorization was fully verified before contracts were executed. What disappoints me most is this could have been solved easily. There is still a substantial balance left on this project, and instead of resolving a dispute over a shower door professionally, they appear willing to damage their reputation over what should have been a straightforward customer service resolution. Atlanta has far too many quality contractors and restoration companies to settle for this level of confusion, pressure, and lack of transparency. Proceed carefully and document absolutely everything if you choose to work with them.

AYS Restoration is shady in their business practices. They were going to remodel our kitchen and…read moretheir estimate and promises looked great until they kept changing the amount owed due to "unforseen circumstances," involving supply issues. In order to get our first installment payment back, we had to speak to the manager and then sign an NDA that we wouldn't leave a negative review. If THAT doesn't tell you what kind of company this is then feel free to hire them. I noticed they work with a lot of insurance companies to do restoration, and I guarantee you they are overcharging these companies to get the work done.

I highly recommend John Temmel and his teams to handle your home improvements. We had our siding…read moreupgraded, decks repaired, doors replaced and all painted and stained. Fantastic results! Everyone who came to work on our home was friendly and very professional. Thanks, John!

Outstanding Customer Service, Selection, and Installation with Bovenzi Home Remodeling & Design…read moreStudio!!! We couldn't be happier with the entire process! Let me first start by saying that choosing tile is stressful...from finding a retailer, getting personal help, and an installer you can trust. I think I had gone to every big box and small tile retailer in Atlanta as well as looking on-line. I had a vision of what I wanted but just couldn't find it. From the moment I walked into Bovenzi, things were different. Rocio was awesome! She greeted me and asked me what I was looking for. I explained my vision and showed her pictures of my space and things I liked. I wanted something unique and different that had a feel of wallpaper and was in a matte finish. She showed me so many beautiful tiles, gave me suggestions, and let me take home samples overnight. I'm slow to make decisions as I don't want to make a mistake and she was patient and would occasionally touch base without pressuring me. I called the store once and Rocio was not in but the sales person Amanda knew who I was when I called. I even got a chance to meet the owner Anthony one day in the store and he gave me a lot of confidence about his business. When I was ready to proceed, I was given a timeline and the morning of the install she came to my house and introduced me to her installer Alex. He was friendly, professional, and meticulous. The entire process once I committed to the project went smoothly and I am so happy I found Bovenzi!!!

QUOTE CLARITY. Quote calls out some exclusions like shower glass and an electrician, but makes no…read moremention of what materials were/were not included. For example, a line item in the quote specifically states installation of tile and durock. You're supposed to know they mean durock is included but a minimum tile spec is not. After costs related to tile and hardware, like toilets, tubs, cabinet handles, faucets etc. we spent another $24k - outside the Bovenzi quote. For example, why can't an estimated cost on 3 tubs, or 3 toilets be called out as a line item such as the estimate of $3,500 for glass? Bovenzi does not provide an all encompassing quote - which is fine; however, they just need to call out ALL the exclusions and not random exclusions. Specifically calling out some items that are excluded, but not all, leaves the impression that everything else is included. LATE: Not on time and not on-site when they say they will be there. When the GM came to complete the final walk-through, the master bath was at a point where you couldn't even physically see the floor yet - there is considerable disconnect between those managing the projects and those doing the work. Additionally, if someone tells you they will be on-site tomorrow, there's a 50/50 chance of that being accurate. TRADES: The trades coming in smelled like booze, and lots of it. They also smell like smoke, but the alcohol was concerning. PAYMENTS: From the day they called for final payment stating today was their last day until the day they actually left was 2 additional weeks (including 2 no-show days) - lots of disconnect. COMMUNICATION: I actually almost called the police on a guy I saw on my cameras wandering around my driveway/entry (I was not living in the home the first 3 months of owning it). It ended up being the guy dropping off the dumpster to begin demo. While this seems innocent enough, we had absolutely NO CLUE they were starting the project that day/week/month. Thinking someone was there to drop off a giant dumpster related to the project beginning demo that VERY day was literally the last thing on my mind based on my conversations with them to date. Also, if you send in a request like "can you tell me the height of the vanity so I can order a mirror", they quickly and kindly respond that they will get that right over to you; however, you will have to ask AT LEAST 3 times to get the most basic questions answered. NEGLECT/DISREGARD/DAMAGE: We discovered they ran the A/C at 60 degrees 24/7 for the first 5 days per our wireless thermostat (we were not at home). They said they would turn it off when they left in the evening but that was not the case. A nest thermostat we later installed fixed the problem so I could turn the system off when no one was at the home; however, the harm was already done. We required HVAC repair by the end of their first week on the job as we lost the entire upstairs system (where they were working). We had several instances of walls being punched through to the other side (bedrooms & closets) with no clean up. To clarify, we know holes will be made throughout the entire process, it was just making the mess, and not cleaning it up for weeks while everyone continues to walk on the debris, that caused considerable damage to our flooring. Dirty hand tools were set directly on brand new carpet. 40-year-old, grimy, exhaust fans, light switches, light fixtures, etc. set directly on brand new carpet with no plastic/protection. Over halfway through the project, when I was visiting the site, I was the one to personally vacuum, mop my stairs and apply floor protection paper. They will also leave white shoe covers at the front door and never use them. MARK-UPS: Considerable mark-up on showroom selections like tile & hardware. I found all the faucets at Home Depot for $2k less but they said they went with Ferguson instead because they were in stock. Those fixture boxes from Ferguson sat on the floor of my foyer for over a month. There would have been zero issues waiting a week or two for Home Depot to supply them. FINAL CLEAN: None. While a final clean (though poor) was technically completed on the guest baths, no one even came to complete a final clean once the master bath was finally completed. TOTAL: Cost for 1 master bath & 2 (5X7) guest baths "all in" ended up at $82,500. If I would have known most materials were not included, they technically were the most expensive quote we had received. I now much preferred the quotes we received that budgeted for everything to complete the project. AFTER COMPLETION: Wood floors had to be refinished in several damaged areas. One vanity faucet had hot/cold reversed. Master bathtub had no hot water. Shower drain in master was fully blocked a month after completion - we pulled massive amounts of drywall debris they must have washed down the drain. To note, we preferred to handle all of these ourselves and did not reach out to Bovenzi.

After moving into a new house we wanted some addition cabinets installed in the family room. After…read moreseveral weeks of calling cabinet installers and not getting any response I came across A Cut Above. Once I spoke with Bruce and told him what I wanted he made a few suggestions and soon afterwards gave me some estimates. Once we made our selection we were given an accurate estimate of when it would be received and installed. After the installation we couldn't have been any more pleased with the new cabinets. They were of a much better quality than I expected and look terrific. I've never seen a craftsmen be so meticulous on every aspect and so neat. There was not a trace of dust or debris during and after completion of the install. I highly recommend Bruce for any cabinetry needs you have.

Bruce is a true designer and craftsman. He takes the time to ensure his customers are happy with…read moreevery detail of the project. His pricing is only slightly higher than factory made cabinetry but is of much higher quality. I would unconditionally recommend him to anyone wanting custom cabinetry that is built to last.

Trusted Home Renovation Experts in Roswell, GA…read more I highly recommend Red Rooster Renovations, LLC. Kurt and Matt have done extensive home renovation work for us on multiple occasions here in Roswell, Georgia, and every project has been completed with exceptional quality, professionalism, and integrity. What makes them truly outstanding is their trustworthiness. We had such confidence in their work that we left the country while they continued renovating our home. When we returned, the project was completed flawlessly, exactly as promised. That kind of honesty and reliability is rare in the home remodeling and renovation industry. From kitchen upgrades to larger renovation projects, Kurt and Matt are our go-to team. We already have another project lined up with them because we know it will be done right. If you're searching for trustworthy home renovation contractors in Roswell, GA or North Atlanta, don't hesitate to call Red Rooster Renovations, LLC. Contact Kurt or Matt at 770-366-9184 -- you won't be disappointed. #RoswellGA #HomeRenovation #TrustedContractors #AtlantaRemodeling #RedRoosterRenovations

Red Rooster is simply the best, hands down. I have used them multiple times, and just when you…read morethink they can't do a better job, they amaze you! The craftsmanship, professionalism, and dedication to detail is just incredible. The price for the quality of work you get is amazing and I almost feel guilty when paying the invoice. Cost and quality aside, the people that do the work are just stellar human beings, and put their heart and soul into every job, as if they were doing the job for their mama. They treat you like family, and I will never look elsewhere when I have work that needs doing. Thank you Red Rooster, for making my house a home.

Brian and his team built a concrete retaining wall to shore up a slope that was eroding under my…read morepatio. He used some extra travertine I had to face the new wall, so it matches the other walls in the yard. He also fixed a separate issue on another part of the patio. I will definitely use him again. I'm very picky and his work was good quality.

Bryan and his crew built a retaining wall to replace the old, rotting wood wall. He worked with me…read morethroughout the whole process and made it clear that if I had any questions, I should let him know. His crew was exceptional, and the quality of his work was outstanding. He did an excellent job of cleaning up and putting everything in place. I certainly recommend Retaining Walls of Atlanta for fairly priced and excellent service.

We reached out to Johnathon about consulting on a project for our home. He was very responsive and…read moreprofessional and presented us with great ideas. While we ultimately went with a different contractor, we will definitely consult with Johnathon on any other home improvement projects in the future.