50 STARS - not only have I bought several computers from Best Buy on Mississippi over the years,…read morebut their service is phenomenal. I was in a predicament last night and needed a particular item. When I got it home, it was defective. I took it back to the store and the staff let me test the replacement item before I left the store. It worked great. BEST BUY IS THE BEST!

I would not come here again…read more Parking is abundant with plenty of space at any time of the day. Employees are ready to help, are friendly, and I enjoyed speaking to them. However while shopping a security guard did not hide they were looking over my shoulder and watching me shop almost immediately from when I walked into this store. I didn't realize until I turned around and he was there staring at me. I made my purchase left and felt upset; I was profiled and I feel it was because I am black. There are other people shopping at this store and he didn't follow them. I walked back in asked the greeter to request a manager who's name is Alejandro; I shared my experience with him and I could tell he was uncomfortable by his body language, but he did acknowledge this situation. I provided him this feedback to share how I felt, and how it was wrong. To have a security follow me before an employee asks me for help is extremely disappointing. This store has plenty of options, it's a bit older of a store, but has a great selection of electronics you can pickup in store and has a mobile bay for car tech installations. Today I was purchasing a car charger while I'm on vacation and found an insignia brand charger & adapter that was at a great price. Would I come here again, definitely not, but that should not stop you. I hope they take my in person feedback well, and apply a great shopping experience for all customers of all ethnicities. Their sales, tech program, and warranty are all things that I'd recommend.

Tried to return a computer cable not compatible to switch to one that was and return another not…read moreopened as well. Refused both because it was ONE DAY past their 14 day 'policy' ! Willing to lose a customer over $30 instead of keeping a possible returning happy customer!!!!! WAS going to look to them to buy a new Refrigerator but NOT NOW. Lost a $2000 sale over a $30 exchange. Great biz practice ya think Just to add here: After more than an hour and a half of trying to talk to A PERSON instead of a Bot, called 800 # to talk to an ununderstandable Indian was unable to resolve a very simple return!!! Customer service pulled up transaction, store and number. Continued to NOT have store manager CALL me to simply talk to me about this simple $42 transaction!! Simple made very difficult

This review is for Geek Squad at Best Buy. We arranged for Geek Squad to come to the home on a…read moreSaturday & hook up our new printer. We received notification the Friday before for a time window of arrival. This service was $99 & was well worth it! The technician, Marco arrived right on time. He put on booties over his shoes which I appreciated. He was friendly, personable & professional. Marco set up to WIFI all of our devices (cell phones, IPads & Laptop) & made sure they all printed. He explained everything he was doing as he went along - even provided helpful pointers...very knowledgeable. Done in 30 minutes & if we have any problems within the next 60 days he would come back & fix it. We were very impressed with Geek Squad, especially Marco & will definitely use them again!

I had a fantastic experience with 5280 Audio Video from start to finish. The owner, Steve, was a…read morevery helpful and supportive resource in the planning phase. He was very accommodating and collaborative in designing a theater which used much of my existing audio equipment while finding the best possible new components that fit my budget. The installers, Chris and Matt, were so fun to work with. Extremely knowledgeable and personable; fun talking through the install with like-minded enthusiasts. I'm so happy with the result and so glad I chose to work with 5280 on the project.

Absolutely INCREDIBLE service, Steve and Kyle are not only friendly, responsive, but experts at all…read morethings video and audio and TV installations! Their pricing was more than fair and they took care of EVERYTHING! Couldn't be happier. They are the BEST!

If you're an amateur radio operator or thinking about becoming one and you're in the SoCal area…read morethis is an excellent first step for you. They can diagnose most equipment problems. Suggest people/companies to give you a better analysis. And even suggest organizations to join or interact with to learn more or to join and enjoy the camaraderie. Recently, I came in to purchase a rotor for my Hex Beam antenna. I already knew what I wanted since I looked over their website. They didn't have it there but it was shipped from one of their other locations and delivered the following Wednesday. I still need to measure for the control cable but that should be fine. Thanks, OMs!

Excellent personal service. These guys know how to chase electrons !! Did I…read moreMention the service is personal and friendly ?? Dave/K1SIW

Dropped off 3 flat screen tvs for recycling. Super easy, helpful and reasonable cost. I'll…read moredefinitely go there again for any electronic recycling.

Ivan came in and said he could fix anything and he was exactly right. He came in went right to work…read moreand had my computer up and running within 2 hours. Reasonably priced and prompt service. I would definitely recommend this company

Short wait,I went for a price match for a item I got in CA on 5/22…read more I was told I had to price at the time of purchase,that was not on the signage. It stayed it had to be local or a reputable competitor, the competitor samsung 100.00 cheaper * lesson learned*. . In the end I was refunded the difference. Just beware the 14 days to price has changed. Best buy itself is a toy store for me I can always find something amazing there.

I've attempt to call the store several times to check on an open box item. I was on the phone for…read moreliterally hours attempting to connect with someone at the store so I can get the info to decide on making a big purchase because the store is far away from me, but Best Buy gave me literal 0 ways to get a hold of an employee at the store. I know there's employees there that can help and the fact that I cannot talk to a real person there makes me want to stop shopping at bestbuy which I've done for over 30 years. terrible experience and customer service

My new go to place for any PC issues! Had a major issue reinstalling Windows on my laptop - Friday…read moremorning they had me back up and running so fast and even helped me optimize it and install correct graphics card drivers! tbh It's now better setup than when I first got it. Super friendly and very responsive and a short walk from downtown. 100% will be using them again - great job!

TechHub is all around honest, reliable, and savvy. They were highly recommended & proved it from…read morecommunication to price. I will definitely be back!