So I took my Huskey there because he was squinting his eye and licking like he was in pain came out…read moreof nowhere, dr hank Oliver took him back and released him saying contusion. Dr Oliver who owns this facility failed to do a pressure test, a few days later my dog looked worse we called they gave is pain medicine saying yeah he may have pain. A few days later he was not getting better, they told us to bring him in on Monday. They did a pressure test and he had glacoma, this is common in husky. We are now being sent to spokane to try and save his eye if possible but it's obvious he has lost all vision. With glacoma you must catch within first 48 hours or the pressure makes them blind. His negligence made my dog blind because he didn't take the time to check everything. This place is good for big animals but not for small. They won't admit fault and will be reporting them to the vets board of directors. This is bullshit and I would love to strip him of his license. Looking at reviews this is not the first or last time, if you see this and your pet has gone through something similar please p Report we need at much as possible to shut this place down. So Noone else has to go through what we all have had to go through because of there negligence.​​​

our senior cat Tika has been taking thyroid pills AHOP prescribed for several months. Rx ran out,…read morebut AHOP said she'd need to be checked before a refill. Got her checked yesterday. Blood test OK, continue same pills. BUT, a lot of unnecessary and unrequested tests were performed - $334.55!

When I adopted my dog I spent a lot of time searching which Vet was the best at the moment, I find…read moreColumbia Veterinary Clinic with a great staff and good prices, I use them for many years but now the building is empty and I do not know they go.... If any of you know where is the new location could you let me know? Thanks

Dog needed to be "fixed". I thought I would do a little research. I googled "Average cost of…read moreneuter". Came out to be $150 or so. So when I started calling all the local vets I was shocked to learn that it was going to cost $300 to $330 to get the little operation done. I went and asked around at work. "Definitely call Columbia Veterinary Clinic." What a difference. $127 for the same service!!! Now the place is a bit of a dive, but the dog doesn't care! The procedure is like McDonalds (and I say this as a good thing). It is an "in and out" kind of a thing. 1. You set up appointment 2. You drop off dog between 7:30 and 9:00 am (there is a line of people waiting to get animals checked in) 3. The talk fast and curt: they want information, they write it down and someone takes the dog immediately to the back room 4. You pick up the dog between 3 and 4, and they mean it. Don't be late or there is a fine. BUT DID I MENTION THEY ARE ARE INEXPENSIVE. Now I supposed you could go somewhere else, have a smiling vet come out, shake your hand, tell you how cute your dog is, and this can all be done in a new fancy building with dog leashes for sale hanging off the wall...BUT THE DOG DOESN'T CARE! And neither should you. Save the money, and take your pet here. Sooo much cheaper than anywhere else. BTW, my dog also had a hernia. Another $50 took care of it while he was still under. I am sure it would have been 3 times that somewhere else. One more thing...if this seems impersonal and you wonder if the vet is going to do a good job...there was research done recently on hospitals that specialize in heart surgeries (for humans) that showed the doctor who did surgeries all day learned to do it quickly and better than those who did fewer. I am sure this vet is a professional who knows his stuff...you don't meet him because he is doing what he does best, taking care of your dog.

The front desk, technicians, and veterinarians greet you with genuine warmth and listen closely to…read moreyour concerns. I felt that Dr Meyer cared about my pets. She was professional and explained things well. I'm confident that my pets are getting the care they need.

After almost 13 years I had to put my best buddy down the whole staff made it so easy for that…read moredecision hey help me through all the hard processing and after I was done they sent me the most kindest card signed by them all rest in peace Hank

Terrible low quality service, inexperienced veterinarians, who are unable to properly perform basic…read morespay/neuter operations. They only removed the uterus and one horn and one ovary. They accidently cut off one horn and lost it inside the belly as these people don't know how (not trained) to use ultrasound. They messed up the procedure and didn't even refund the money. Now 2 months later this kitten is in heat at 10 months of age and will need much more difficult surgery and anesthesia again, as locating the horn when the uterus is removed is much more difficult.

I had a bit of trouble getting someone on the phone in the morning so I went in person and the…read moreentire staff was lovely. They did return my voicemail later on that day. I imagine they were swamped with all their patients in the morning. I got my cat spayed and everything went smoothly they explained the entire process in detail without missing a beat and affordable compared to the estimate I got at the private clinic.

This is the only Vet I trust! They are always so kind, helpful and very caring with animals. They…read moredo not overcharge and are always more conservative with treatment options. I highly recommend Double Arrow Veterinary Clinic.

One of the receptionists was incredibly rude. I tried to explain what was wrong with my dog, but…read moreshe wouldn't let me get a single word in; she just said "no" and hung up on me. If she doesn't like her job, she should find a new one.

We love Dr Kopp and everyone at blue cross!…read more They are very helpful and always check in afterward when it comes to care for our two best friends

Dr. Kopp is awesome! Safe space, easy going, and made us both feel comfortable! Dr. Kopp listened…read moreintently, shared his knowledge on tarter build up, and encouraged a little weight loss for Sonny.

The people here were professional and kind. The first pet was Tigo. They had to put him down for…read morecongestive heart failure. Being with him during the euthanasia procedure is forever etched in a special place in my heart. The only downside was that I reluctantly agreed to have a paw print and ashes given to me later. Knowing the print was made after he died crushed my ability to grieve. DO NOT DO THIS! Coco was a German Sheppard I rescued in Prosser. He became hard-of-hearing. I backed over his front legs while working on my property. They were prompt to end his suffering and made every effort to give him peace.

Don't bring your exotic pet to this place. They only have one exotic vet available…read more and when i had a emergency she was on vacation for a month.

In the past, we were spoiled by our pet / home sitter, and we were sorely disappointed with the…read more'slim pickings' we had experienced in the Tri-Cities. We happened upon Suze & Badger Mountain Pet Care, and cautiously gave them a try. We interviewed her over the phone, and had an in-home consult shortly thereafter. Boy, were we pleasantly surprised when she came over! Not only was Suze super-professional, but she 1) treated us as valued customers from the start, and 2) she treated her business like a business - GO FIGURE! Licensed, bonded, & insured, Suze was the real deal when it came down to the brass tacks of her business. Not only did she maintain a legitimate business presence, but she also carried herself in a professional manner, and had all the documentation that you would expect from a professional. She asked the right questions, took notes, and walked the property with us, in order to cover ALL the bases, in the event of an, "Uh oh" moment. Beyond getting us to wag our tails, our dogs were instantly drawn to Suze's calmness & demeanor. Our pets - whom are family, to us - were happy and relaxed in Suze's presence, which made us feel supremely confident in her abilities to manage our home & hearth while we were away. During our absence, we would receive texts / photos periodically - and Suze never hesitated to contact us with a question / concern, whether about the property, or the dogs. We LIKE this, and if you do as well, we would encourage you to call Suze for a consult in your home. When we return home, everything is in order, and our dogs are happy. We realistically couldn't ask for more from Suze & Badger Mountain Pet Care.

Suze with Badger Mountain Pet Care has taken care of my cats multiple times while I have been away!…read more She spends a lot of time with them and they seem a lot happier in her care than they do when I leave them to their own devices. Super reliable, personable, and she always leaves me a note about how my pets did while I was gone. Highly recommend!