Hired Wayne to replace my AC/Heat pump unit. The old unit had issues, Wayne's recommendation was to…read morereplace the unit. That was Friday. He returned on Wednesday and had the new unit installed and running in about 4 hours. I would recommend Wayne for any HVAC work.

Wayne is the only company I will use at my house. Had three other companies provide me quotes on a…read morenew AC and Furnace system for my house, Wayne was the only one who provided not only the best system, but also the best value for the money. His work and crew was top notch, he took the time to walk me through the whole system, things to look out for in the future. Did not try to upsell me on things I didn't need like the other three prior companies and took his time to do the job right and clean up after himself leaving my home looking better than it was before. Wayne is the man and I can't thank him enough he will get all my HVAC work moving forward!

My plumber had retired after 30 years of taking care of our needs…read more Searched Yelp and found Hamilton plumbing. Local business with good reviews. I called and was told the plumber would call me back. Vernon called me back within 2 hours we set up for him to come the next day. He showed up as promised and replaced a kitchen faucet and reset a toilet that the flange had rusted out. Very reasonably priced. I had a water heater that was beyond it's expiration date. Set up a date for the following week. Vernon called me on Tuesday morning as promised. He was at my house on time. Had everything he needed for the job and did a great job. In my younger day I would have done this work myself. Nice to see a professional show up on time. Do quality work at a reasonable price. I now have a a new plumber for the next 30 years. Thanks Vernon.

Hamilton did an amazing job the first couple of times we called them. We never had concerns about…read moretheir work. In fact, we were so pleased with it that we purchased the service contract. We understood that we were working with a small family-owned company that did not operate 24/7, but after many calls over the course of a year, our calls have not been returned. Therefore, we were not able to use our service contract. Considering the great work they did when they did respond, this has been very disappointing.

I placed an emergency call this morning as my heat pump was not working properly. The response was…read moreprompt and assuring. The technicians arrived and diagnosed the issue, fixed the problem and are already gone. I am so pleased with their service, I will definitely recommend them. They are A+ in my opinion.

Great service!! Mike and his team did an amazing flawless job. Extremely quick service, very…read moreknowledgeable and helpful in every step of the way. In addition to the great pricing. Once again I appreciate Mike and his team for the service.

My experience with Bennett Air Care LLC. I called them when my furnace needed replacing…read more(completely broken and not working). I found Rob to be honest, hardworking, and extremely knowledgeable. In fact I later learned that he actually trains other technicians. This happened during a bad storm and it was very, very cold. Rob went out of his way to make extra time to make sure the job got done so that we wouldn't freeze (or have to stay at a hotel temporarily). Rob will now be my Go-To guy for anything furnace or A/C related. Thanks Rob.

Professional residential HVAC service, with fast service response time, for an exceptional price.read more

Today I woke up with no AC in my house... Baltimore's Heating and Cooling was the third business I…read morecalled and I'm so thankful that I did bc two men showed up in about a hour.. professional and intelligent young men fixed my problem quickly and for a price I was more than happy to pay... I was so happy I had to write this review. I'm so thankful to Baltimore's Heating and Cooling. I highly recommend this company for any AC or heat problem! - Sincerely very satisfied customer

LET ME TELL YOU THE WAY I WAS TREATED BY THE RUDE MANAGER OF THIS BUSINESS (he told me that he was…read morea manager). On November 19, 2025 I purchased and installed a new furnace unit. I paid $2965.00 for it. From the very beginning I started having problems with it. I called them, they send several technicians. The last time they came one of their technicians put the thermostat in temporary mode and told me that they were going to contact somebody (I understood a person working with the manufacturer of the unit) and that that person was going to call me. I never got a phone call for a new appointment. The technician (the one that told me that they were going to give a new appointment) set the thermostat in temporary mode in the 60's degrees, a temporary remedy but not fixing the real problem. (Obviously those 3 technicians that came were unable to fix the situation; they were going to call somebody else but that new technician never came). Two previous visits from these technicians and they could not solve the problem. It worked for a while in temporary mode: the only thing that I needed to do was to raise the temperature but still I should be able to put it permanent. I left it like that because I thought that the person who answered the phone the first time was rude and I did not want to call again so soon; the sound of the voice I heard sounds very similar to the insolent I had to deal with today. Now yesterday (4/15/2026), with the hot weather, I tried to use the air conditioning. It did not work. I called; I left a message. This person called me back but I missed him. I have to keep calling to see if somebody would take the phone. Finally this...whatever pick up the phone. I have never heard a person so rude dealing with a customer. He told me to stop calling so often and obviously he was irritated because of the amount of times I tried to contact them. He was very condescending talking to me like he was a smart you know what and telling me that he could not understand me. He became in the defensive telling me that their customers were very satisfied with their services. He also would not let me talk, talking over me and trying to dominate the conversation. A real macho type. Things escalated because I do not allow people to be rude to me (I felt very mistreated and disrespected), which encouraged me to call him a name, which fits him real well (I want to emphasize that it was not a racial slur because one time an African American called me racist and I am a Black Puerto Rican woman and I was in front of him; interesting, isn't it? Very soon he was yelling at me by phone totally out of control. (I hope that he does not beat his wife; he seems to have an anger problem). Concerning his condescending attitude toward me, I come from a very well educated family and I have an above education myself and I was not going to allow this type of people to disrespect me. So I yelled back. Certainly some people do not know how respect means and the arrogance is appalling sometimes. Some people think that they are a big thing when in reality they are a tiny thing. Maybe it was my accent, I have a Spanish accent. I was hearing his yelling and asking myself Who does he think he is? My family has education: I would like to know if it is the same with his family that can justify his condesceding manner towards me. I asked him the name of the owner of the business: he told me the name. When I asked the physical address of the business so that we could have a conversation face to face he did not give me the information. This is the way this person treats some customers. I do not know if it was my Spanish accent but an accent does not determine the level of education the person has and not the family that person comes from. DO ME A FAVOR, DO NOT OCCUPY THESE PEOPLE. This is the way this insolent has treated somebody that have given almost $3000.00 to their business. And last time they did not call back for a further appointment. They are coming this coming Tuesday. I told them that if this situation is not resolved we will go in front of a judge and I am sure that it is going to be done very fast. If I made mistakes in some instances of grammar, my apology but English is not my native language I would not make mistakes writing in Spanish which is my specialty.

KLG Services was recommended by my insurance company to replace a split level AC unit…read more The owner was very responsive to my requests and even made suggestion to improve the project. He worked with me, without me noticing any frustration, on start date of the work, as I had to reschedule several times. The work was completed in a timely and courteous manner. Worksite was cleaned up daily and on completion. I wholeheartedly recommend KLG.

Amazing service and super nice guy. Have used twice now and can't say enough about how great they…read morewere. Prompt service, great prices, and honest work. Highly recommend!

Sincerely care about their customers, they actually go out of their way to make sure the customer…read moreis happy and not broke at the end of the day. I can't say enough good things about this company and the people that work there!

I contacted Crew Heating & Air Conditioning to diagnose a problem with my heat pump during the…read moreextended cold spell in January 2025. The technician arrived on time and conducted a very thorough check of the system. He found and corrected an issue with the thermostat. He only charged me for the diagnosis/service call. He didn't try to 'upsell' me on services or equipment I didn't need. Crew Heating & Air Conditioning will be the first company I call when I need to service my heat pump.

We lost heat and it was cold. Daniel with Carroll mechanical came out quickly and assessed the…read moresituation on a Friday of a holiday weekend. He took the time to explain what was wrong and his process. He determined the problem and applied a solution that got our heat up and running again. Here's my real review. I will use them again. I feel like I now have an HVAC guy. Small business, local company, good friendly people, honest pricing. Thumbs up.

Josh came out to fix our HVAC and was very courteous and friendly. The company, Carroll Mechanical,…read more scheduled the appointment for the day after I called, which was impressive. Josh quickly replaced the igniter, and it came with a one-year warranty. Saved me 12k to replace it! definitely worth it. Highly, highly recommend !

Emergency furnace repair Arrived within an hour and fixed a…read morecondensation problem. Julio was prompt, professional, knowledgeable and polite

From the owner: Welcome to the season of unpredictable weather! When the temperature swings 30 degrees in a single…read moreday, your HVAC system has to pull double duty. Don't let the transition wear your system down. We’ll make sure your furnace can handle those lingering frosty nights and your A/C is prepped for those surprise warm afternoons. Call now to schedule a free estimate (410) 698-3944!

White Marsh if the BEST! Installed a new boiler for us a couple of years ago and just today…read more(Saturday no less) came out and repaired our AC. Prompt, courteous, reasonable and does a great job. Save yourself some aggravation and give them a call for your heating and cooling needs.

White Marsh Heating and Air does the work promised and backs it up. Rob W. Is very responsive and…read morefollows through. We highly recommend them.