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    Cold Stone Creamery

    3.3 (84 reviews)
    Open 11:00 am - 10:00 pm

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    What we were given.

    They messed up my cake order! I ordered a "cookies and cream extreme" cake because it is my husband's favorite, and got a "cookies and creamery" cake instead. This wasn't what I ordered. I'm very disappointed. We couldn't tell it wasn't the right cake until we cut into it. It's a very expensive cake to begin with, and to not even receive the correct one is just wrong, disappointing and upsetting. Shame on you cold stone!

    Crystal B.

    I can't at enough amazing things about the crew working tonight!!! We had gone to Red Robin to celebrate my 9 year olds birthday and he was heart broken when they didn't have ice cream and wouldn't sing him happy birthday due to short staff. So we decided to try our luck at cold stone even with a packed house they took 2 mins of their time to stop what they were doing and sing him happy birthday and make his night!!! Thank you guys so much

    Peanut Butter Cup Perfection®
    Jennifer P.

    Today is my birthday! My hubby thought it would be great to order me an ice cream cake. I love chocolate and peanut butter cup perfection. When he placed the order yesterday he was informed that they were out of the chocolate cake. There was red velvet or yellow. He choose red velvet not realizing that I actually do not like red velvet at all. When he asked me today which flavor I would choose I said "yellow of course....I do not like red velvet!" He tried to call to have the order changed. He was informed that the cake had already been made and he said "that's ok....No worries". He went in and picked up the cake tonight. He told them again how he had messed up and they laughed. We sliced it and to our surprise it was not red velvet!! Best birthday surprise ever. Thank you guys. It was delicious

    This is supposed to be the Birthday Cake Remix, but looks more like Birthday Cake Trash
    Michael S.

    Well where do I begin, I go to the Cold stone Creamery in Hawks Prairie at least 2-3 times a week. I order a Like it, Love it and a 32oz every time and every time I order it they mess it up. The service is terrible, the employees have the worst attitude and my ice cream is always melted. They never put the extras in my order that I pay for and then my orders are always messy and melted. When I asked why my order is messed up I just get attitude so I just end up having to deal with it.

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    4 years ago

    Absolutely amazing!! My favorite it's so addicting lol I'm serious the cake batter ice cream is to die for!!

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    6 years ago

    Super bummed. Went for chocolate ice cream with cookie dough - drove home 30 minutes and realized they only gave me chocolate.

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    3 years ago

    if you are going to train a bunch of children at least make sure they know how to do their job the proper way! horrible and messy service!

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    Page 1 of 3

    Ask the Community - Cold Stone Creamery

    Humble Cow Ice Cream - Interior

    Humble Cow Ice Cream

    4.7(29 reviews)
    0.6 mi
    $$

    So, I already left a five star review for our regular love of Humble Cow... and then we ordered one…read moreof their holiday ice cream pies. We got the tart cherry cheesecake, and I'm pretty sure it was made by angels and sprinkled with pixie dust! It tastes like the sour cherries I used to pick in the cherry orchards of upstate New York when I was a kid! You know when you get something delicious and all conversation stops? Yep, that happened. Absolutely 10/10. Plus pickup was a breeze - everyone is always so kind! The email reminder for my pickup date was much appreciated too. :) No photo. It's already gone.

    I had been meaning to try Humble Cow for a while after a friend recommended it to me, especially…read moresince I was craving ice cream today, so I stopped by in the afternoon around 3pm. I ordered a single scoop of the coconut cream in a waffle cone. At first glance, the scoop looked a little small, but it actually ended up being a satisfying portion. Pricing also felt pretty fair; it's around $5 for a single scoop of ice cream, which isn't bad nowadays (considering the economy), and the waffle cone was only a little extra. They also offer some dairy-free flavors, which is perfect for those who are lactose intolerant, like myself (I still ignored my better judgment and went for the coconut cream anyway LOL). For my kiddo, I ordered a root beer float with a single scoop of cookies and cream ice cream shortly before I had to go pick him up from school, and he really enjoyed it as an after-school treat. While sitting inside, I noticed how surprisingly busy this place gets for an ice cream shop. The seating setup was nice too, especially the little single-seat table that worked perfectly for someone visiting alone like me. They also have a filtered water station available for customers, which I thought was pretty nice since I was thirsty after finishing my ice cream, along with an outdoor seating area if you'd rather sit outside. Unfortunately, the outside patio area doesn't really catch much sunlight, so if you're hoping to sit in the sun, the best spot is probably near the front entrance instead. The shop itself was also very clean. Whenever there was downtime, the staff stayed busy cleaning windows, making waffle cones, or working in the back. As for the ice cream itself, I thought it was good. The coconut cream almost had a slightly sherbet-like texture to it, but I actually didn't mind. The flavor selection had enough variety, and it looks like they rotate limited-time flavors as well. None of the seasonal ones stood out to me this visit, but I'd probably be interested in coming back around fall. I do wish they had more consistently available unique flavors though (things like matcha, taro, or Thai tea would be amazing). The only thing that kept this from being a 5-star experience for me was the customer service. It wasn't rude, just very flat and straightforward. From observing all the interactions, the staff was noticeably more energetic and cheerful whenever families or kids walked in. Meanwhile, interacting with me felt a little dismissive in comparison. Not a huge deal, but it was blatantly obvious, and I felt a little uncomfortable. Still, the ice cream was tasty, affordable, and the atmosphere was pleasant enough that I could see myself stopping by again someday.

    Photos
    Humble Cow Ice Cream - Filtered water

    Filtered water

    Humble Cow Ice Cream
    Humble Cow Ice Cream

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    Emerald City Smoothie

    Emerald City Smoothie

    3.9(32 reviews)
    0.3 mi

    Hands down the best customer service that we have ever had at any smoothie place EVER! It was New…read moreYear's Eve when we stopped by this location and the 2 gals working this particular afternoon were SO friendly and helpful!! The smoothies here are delicious but when it's made with love and care, it is even better!!! There are also a ton of other options if you're not a smoothie type of person. There's açaí bowls (which my son and husband got!) and lots of protein bars and other healthy snacks. If you need some energy drinks or protein powder, they got you covered!! There are also table for you to enjoy your shakes and bowls so give this place a go when you need a healthy treat or a great pick me up with excellent customer service !!!

    I stopped in with my son and it was very busy--the line was nearly out the door at one point. I…read morehadn't been here in a long time, so this experience was especially disappointing. Unfortunately, service wasn't moving because only one employee appeared to be actively helping customers while others were standing behind the counter chatting (it looked like a shift change). One employee was also eating Goldfish behind the counter, which didn't feel very sanitary. I've been coming here since high school and have always enjoyed the smoothies, so this was surprising. We ended up leaving and driving to Tumwater to a place that's always great. Hoping this was just an off day, but staffing and professionalism could definitely be improved during peak times.

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    Emerald City Smoothie
    Emerald City Smoothie
    Emerald City Smoothie

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    Canna Cabana Subs & Shakes - Train Wreck

    Canna Cabana Subs & Shakes

    4.6(417 reviews)
    0.4 mi
    $$

    So I've lived less than five minutes from this place for 11 years, and somehow it never caught my…read moreeye. Then I saw their TikTok last night, and let me tell you, that video had me craving it instantly. The scrumptiousness was living rent free in my brain all night, so today my son and I had to stop in and see what the hype was about. We ordered the Sour Diesel, the Fire, and the Afgoo, all on their toasted jalapeño cheese bread. First of all, the female employee who helped us was so friendly and welcoming. We do not eat out much, so we were genuinely excited and maybe a little impatient to try them. When they handed us the sandwiches, I immediately noticed how heavy they were. And the smell in the car on the way home, oh my goodness. Pure torture waiting to unwrap them. Then we got home and opened them up, and I was honestly shocked in the best way. There was actually a MEAL on that bread. Not one of those sad sandwiches that's 80 percent lettuce and air. These were loaded. My teenage son even commented on how good his was, and trust me, teen approval is not handed out lightly. The portions were generous, the flavors were bold, and each sandwich was totally unique and delicious. I can confidently say I have found a new favorite sub spot. Total hidden gem if you love a good sandwich that actually fills you up and tastes incredible. I did not grab a shake this time because it was freezing outside, but after seeing all the flavor options on the menu, I will absolutely be trying one next visit. Highly recommend in every aspect. I love when you try somewhere new and it completely exceeds expectations. This one is a must try.

    I wish I took a picture but my partner and I demolished these sandwiches. This place is not talked…read moreabout a lot, we just found out about this place. I got the John gotti and my partner got the sour diesel. Soo good I have to say better than subway and Jersey mikes .

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    Canna Cabana Subs & Shakes
    Canna Cabana Subs & Shakes - Super Dank

    Super Dank

    Canna Cabana Subs & Shakes - First time here and just pulled in.......

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    First time here and just pulled in.......

    Crumbl - Lacey - 5/11/26 - 5/16/26: Chocolate Toffee Cake Cup

    Crumbl - Lacey

    3.6(121 reviews)
    0.2 mi

    Such amazing, fun and always fresh Cookies! I love the…read morevariety (especially when they have a cheesecake flavor available) of all the cookies and the different themes that they offer weekly. Well worth the trip to this store!!

    Once just a cookie brand, they now sell other kinds of sweets. I haven't had Crumbl in about 3-4…read moreyears because the first and last time I had it the sugar sent me over the edge. However, all of the promo on social media and their collaboration with Dove sparked my interest again. They also now have mini versions of their sweets, which I am ecstatic about because the bigger ones are usually far too sweet and have really high calories (I've seen some as high as 1200). You can order online and they even have a points system. (Cost): $9.99 for a set of 3 minis + tax + tip (Food): Mini Tres Leches--It was better than expected but not anything super memorable. It reminded me of a Tres Leches cup that I might get from Safeway. 6/10. Banana Cream-- Really good, even better than the tres leches. There is a bit of an undercooked taste to the cookie itself, but it wasn't in an unpleasant way. The banana puddung itself was more lightly banana flavored. There was an actual banana piece in it that I ate; this is significant because I dislike bananas but the pudding masked it. 8/10. Birthday Cake--Beautifully presented, but the sugar in the icing and the cake was overpowering. I stopped eating it about halfway. My least favorite and the highest in calories (350). 2/10. (Location): This location is in a high traffic area that is surrounded by shops. Plenty of parking. The shop itself is small with no seating (not bothered, just letting people know). It wasn't very clean and the order status screen was broken. (Service): I wasn't greeted when I entered and the one employee I did interact with was very neutral. They did greet the customer who entered after me. The order was made online and they completed it on time, so I will give them kudos for that.

    Photos
    Crumbl - Lacey - 5/11/26 - 5/16/26: Cookie Dough Cookie

    5/11/26 - 5/16/26: Cookie Dough Cookie

    Crumbl - Lacey - 5/11/26 - 5/16/26: Red Velvet Coookie

    5/11/26 - 5/16/26: Red Velvet Coookie

    Crumbl - Lacey - 5/11/26 - 5/16/26: Banana Bread Cookie

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    5/11/26 - 5/16/26: Banana Bread Cookie

    Cold Stone Creamery - icecream - Updated May 2026

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