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    Cold Stone Creamery

    3.0 (83 reviews)
    Open • 2:00 pm - 10:00 PM

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    a hand holding a bowl of ice cream
    Lisa S.

    As a chain, you know what to expect and it was a good experience. Staff was attentive. Place was clean. We got the ice cream for take out. I got the coffee lovers flavor and it was delicious. I loved the pecans in the ice cream. The single cup was a generous portion and I saved half for later.

    Plastic pieces found inside bread of cake, I thought it was the nuts in the rocky road.

    Found plastic pieces in one of the pieces that was served, we threw away the whole cake to prevent the kids from eating it, thankfully we got the pieces in the first bites but imagine if a toddler would have ate it?

    Order ahead!
    Daniel K.

    If you're looking for cheap, average ice cream, feel free to buy ice cream from your local super market, but if you want expensive, average ice cream that you can customize into a potentially amazing ice cream, Cold Stones is the spot for you! And if your creation tastes terrible, you only have yourself to blame. My girlfriend and I got the mint ice cream with chocolate chips and it was solid, especially since it was so hot that day. We took our ice cream to-go since there wasn't much space inside and packed with customers, but you can also call their phone number to skip the line.

    Quaint look
    Jan V.

    I hadn't eaten ice cream for a long time and remembered that my son brought me to the La Quinta location a few months ago. It was hot outside and I was craving ice cream, not just any ice cream but Cold Stone's. I decided to get the German Chocolate Cake in a waffle cone. So I ordered a large one. Big mistake! It took about an hour to eat it and it was almost the size of my head! The ice cream was so good. I remember seeing an ad about that flavor and I had to try it. No regrets except that the next time I will get the smaller one. It was so worth the price. The shop is nestled into a small cute shopping strip area. I love the looks of the outdoor area and the building. I do want to say that the inside is roomy but awkward in form. A few more tables would be great. I liked that they offer restrooms for customers. The music playing was nerve-racking! I want to suggest playing a variety of music like Walmart does so that all types of people feel welcome not just the younger generation. In La Quinta, there are many retired folks and Snow Birds and the music should lean toward that population in the area. I realize that all the nearby festivals reel in the younger population throughout the year, but those of us who live here full-time should feel welcome in our stores. Service was good and the ice cream server was very knowledgeable. I would suggest that the management train the staff to be more personable. The woman that waited on me acted like I was a burden, she did not smile, and I felt rushed. I had never ordered anything there before so I was confused about sizes, prices, and flavors. She acted as though I should know about their products. I also caught her glaring at me s though she did not like me or something. I always smile and she took the smile right off my face with her unprofessional attitude. Rude workers will chase the customers away. This is why I gave this location 3 stars.

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    4 years ago

    We ordered the very very good we have years coming here and I have never received and ice cream so sloppy before. They were very lazy

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    5 years ago

    WORST CUSTOMER SERVICE! Very rude workers they all where laughing at us and making fun of us. Never am I coming again

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    4 years ago

    Horrible service. Stingy with their servings. I had to ask for my receipt and noticed they charged me for an extra topping.

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    Ask the Community - Cold Stone Creamery

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    This is the perfect place to visit if you have a sweet tooth and need a quick treat, or if you're…read morecelebrating a birthday or special occasion and want a cake that everyone will love. Their cakes are consistently delicious and always beautifully made. Every time we've ordered from here, the quality has been spot on, and it's one of those places you can count on when you need something that looks great and tastes even better. It's also a great option when you don't want to deal with the hassle of baking or planning a complicated dessert. You can stop in and quickly grab something that feels a little more special than a typical store-bought cake. The bundt cakes are rich, moist, and full of flavor, and they always seem to be a hit with both kids and adults. Another thing that makes this location stand out is the staff. The workers here are always friendly, welcoming, and helpful, which makes the experience even better. It's clear they care about their customers and take pride in what they're doing. One tip--be sure to sign up for their email list. You'll get a free bundtlet on your birthday, which is a fun little perk and a great excuse to stop in and treat yourself. Overall, it's really nice to have such a delicious and convenient cake shop right down the road. Whether you're celebrating something special or just craving a great dessert, this place always delivers high-quality cakes that everyone enjoys.

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    Cold Stone Creamery - icecream - Updated September 2026

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