My husband and I came by Crumbl for the first time on April 20th. My husband got 4 cookies for us…read moreto share ($15 ish). They do accept cash but it isn't overly evident and we had to ask as there was nobody at the register designated for cash. There are 2 registers for debit/credit cards and one for cash. I ordered a chocolate milk and one of their branded cookie cutters to cut their cookies into 4 even pieces (my total was $6.98 for those 2 things). Employees were friendly, but a touch sassy- as in the cash register person seemed annoyed we needed him to register. Cookies were delicious and I'm glad we got the ones we did. We got two semi-sweet chocolate chunk cookies, a peanut butter chocolate chip cookie, and an Oreo birthday cake cookie. All of them were tasty but I do love me some chocolate chip cookies with milk so I'd probably order that again if I only ordered one cookie. Definitely would recommend stopping by.

Delicious! My favorite thing is your celebration cookie/…read moremini cake. It's irresistible!

The ice cream from Big Dipper is just fine. There is nothing wrong about it, it's just... average…read more It feels like the same ice cream that you could get from any other location. The inside of Big Dipper is also alright. It's a little small, but that doesn't matter, because you will only be going inside for ordering. Eating takes place outside on wooden picnic tables that aren't in the best condition, but are still serviceable. Because Big Dipper is located right next to a busy highway and we live in a country obsessed with cars, eating outside is kind of loud. It's not too bad, but still not the best experience.

My son got the fruit punch slushee and the flavor was weak. They have Hudsonville hard ice cream…read morewith 18 flavors. Fast friendly service.

First time at this location, clean and was lit. Staff was polite and friendly. The flavor of the…read moremouth was awesome a Mexican themed grapefruit flavor with chili lime swirl, wow it was good. They have a frozen drink using it going to come back and try it !

Staff members were all nice & welcoming. We were told that…read morethey just opened today! I'm not sure what was going on with their AC though..it was quite hot in there today. Hopefully they fix that soon..! I tried Pineapple Coconut for the 1st time and LOVED IT!! So yummy~~

New ice cream place in town! Located in the same strip mall area as Saffron and Zooroona. Several…read moretoppings can be added to your scoop. I always want to try pistachio wherever I go. Single scoop for me and my husband decided to go for one of their milkshakes. My scoop was fine. My husband's milkshake was pretty much mostly milk. I did ask the nice lady at the counter how much ice cream they put in their shakes and she did say 2. Maybe they were two very small scoops? Anyway, I would say getting hand dipped ice cream is good here. If you're looking for a really good milk shake, perhaps look elsewhere.

A complete nightmare! BEWARE!!…read more The owner Amy is full of herself and has absolutely no professional etiquette whatsoever. Starting with her inability to answer straight forward questions and ending with her backing out of contract and cancelling our order 50 days before my wedding after I already paid the down payment! She cancelled the contract and refunded the down payment I made to hold the date - leaving us to find another cake vendor on short notice! Her excuse? She has worked "for Bert's for 42 years and made over 10,000 cakes and feels like no matter what she does, she won't make me happy." Photo attached. All I did was ask about the pricing for the samples because no other cake vendor had required payment for samples so I didn't know how much they cost. I also asked her which location we should visit to try the samples. Lastly, I told her that I couldn't believe that she was charging us the same amount to deliver the cake across the street as she would charge us if she were driving across town. I didn't say I wouldn't pay for delivery... I just told her I was surprised that she would do that. The other cake vendor we were considering wasn't charging us a delivery fee at all and they are located 30 miles away from our church! I was put off by how unprofessional she was from the beginning when I first reached out last fall. The only reason I decided to finally give Amy a chance is because she was cheaper and right across the street from our church. Now I understand, you get what you pay for...... because Amy is a MESS. Absolutely awful and I feel sorry for anyone who has had to deal with her. I saw in other reviews that she is described as rude, cheap, disorganized, snobby, and that she talks down to customers. I can confirm that she is ALL of these things and worse. The cake isn't even that good and at this point I'd rather buy one from Sam's Club than have to work with Amy and her staff. She doesn't send you a contract until you pay her a down payment, which is strange. Typically you create a contract/agreement, have both parties sign it, and then you ask for the deposit. The contract looked incredibly sketchy - Words were misspelled, font was all over the place, punctuation and grammar were hideous. Photo attached. Just so you know, AMY - Nobody cares HOW MANY YEARS you've been making cakes, HOW MANY CAKES you've made in your lifetime or HOW GREAT YOU THINK THEY TASTE if you continue to be a an inconsiderate, egotistical, uneducated, defensive, stubborn old woman who can't figure out how to treat people and keep your word. That's just bad business... I don't care who you are. I'll "wish you the best" as well...

Bert's Bakery made the cake for our wedding, and it turned out beautifully and was delivered to our…read morecaterers without any hiccups.

Our guests can't stop talking about the desserts!! We really struggled to find an option within our…read morebudget that allowed us to purchase a simple 2-tier cake. Most options require a minimum of a 3-tier with 200 plain cupcakes at $800+. Before finding Continental Pastries & Delicatessen, we were deeply disappointed in our cake tasting experiences (some costing $50 for 4 small bites of cake) and worried we may need to settle. Patty (aka Patty Cakes) was such a joy to work with during our tasting and did an amazing job at explaining all of their capabilities. We were able to purchase a 2-tier wedding cake and a variety of dessert options so every guest had something to enjoy. This included cupcakes with filling, cookies, brownies, GF options, cheesecakes, butter cookies, and so much more! The detail of our wedding cake was MUCH simpler than expected... but still looked nice in the end. We loved the location and friendly staff; we can't wait to live closer and enjoy the desserts more often!

We given this bakery three different tries over the last two years. Each time we've been…read moredisappointed. Items in the bakery cases look good but they just don't taste of being freshly baked. Today was the last time we will visit. We bought a couple peanut butter cheesecake bites, a few cannolis and a cream puff. We expected the cream on the top of the cheesecakes to be soft and fluffy. It was hard. The cream puff shell was dry. The cannoli weren't filled completely and the filling was just not appetizing. We really wanted to rave about this bakery but just can't. I see so many great reviews here and on Google about their wedding/birthday cakes so maybe their fresh baked items are better.

Best spot in Otsego to grab some delicious ice cream creations!!…read more My family, friends and I have been coming here for years....like since the 90's. So when I say this is the best spot in Otsego to grab some ice cream - I sincerely mean it. They offer lots of ice cream options: soft serve, hard serve, cone creations, sundaes, icebergs, flurries and parfaits. **Note: their flurries are huge - like shareable huge! Dairy Freeze earns a solid 5 stars!!!

Friendly service and a great choice of ice cream treats and other foods. My first time won't be my…read morelast. Very very good!

The business owners were very welcoming with a warm and nice attitude. I am so glad that i got the…read moreopportunity to try those cupcakes. We tried two kinds of cupcakes. Mom choice and dad choice. Both were very delicious. My favorite was dad choice. It is a chocolate cake with peanut butter cup and chocolate frosting. thecake were soft and creamy, and the frosting was very nice and unique. The mom choice was vanilla cake topped with milk chocolate and oreo frosting. Vety good and fresh. I will come here again for sure. I don't think you can get enough of those cakes.

Amidst a pandemic that's crippled and closed so many small businesses, in Kalamazoo's Edison…read moreNeighborhood, a vibrant pink cupcake logo on a cute circular signed popped up on Portage Street, and a micro business designed to help feed the homeless in our community began not just to survive but thrive. Did I mention it was founded by a 15-year-old? Following her social media posts this summer and seeing this young entrepreneur's beaming smile and oh-so-instagrammable baked goods was one of those little things that helped fill my cup back up in a year so determined to empty it. When I picked up my first cupcake order this week, I had the opportunity to meet the owner, her tech wizard mother, and her loyal friend and coworker Arianna. Got goosebumps upon goosebumps hearing her story and her mission. Layla said the idea coalesced when she was brainstorming a business plan for a fourth grade economics project, and she decided not only was she going to pursue it, she wasn't going to wait until she was an adult to do so. She loved baking and it was incredibly important to her to help those less fortunate, so a bakery whose proceeds would help the homeless and nonprofits in our community was what she wanted to do. And she did! If you they aren't bananas busy when you stop in (and they probably will be -- the phone was ringing pretty constantly this week since they'd announced on social media that they had a few extra cupcakes available for pick-up that day), do be sure to take a moment chat with them and their enthusiasm for baking and their commitment to community. And then ... bite into your cupcake. And sigh out loud. Just the right amount of moisture without being too heavy. Silky icing applied in Goldilocks-just-right quantities. Baked in small batches with love. They've been offering quite a few vegan treats in the last few weeks, so I absolutely wanted to give those a try and was supremely impressed. The texture of my Spiced Caramel Apple cupcake was nearly the same as a regular cupcake made with egg, and the flavor infused by including apple cider and applesauce into the mix was incredible. I'm widely known in my friend group for my sublime spice cake -- I'm going to have to hope none of my friends try these because they're bomb.com and sooooo much better than my spice cake. So much so that I'm planning to try adding some cider to the recipe next time. I also was able to try one of the "Mom's Favorite" -- yellow cupcake with chocolate frosting topped with cookie crumbles. Mom's got fabulous taste, and an even more amazing kid! Patrons can visit the website early in the week (place your order Monday or Tuesday) and pick up their treats on Fridays. During the summer, the pick-up hours were 10 am to 2 pm but during the school year they're now 3 - 6 pm. Hours are expected to expand in October with Wednesday and Thursday hours being added. You can go inside to get your items (there's no street parking on that block but there's a complimentary lot behind the building that can be accessed from either of the neighboring side streets), or pull up to one of the pick-up signs (labeled #1 and #2) and call into the store to have your order delivered to your car. In addition to the weekly specials available for pick-up orders, the business also accepts special orders for parties and events. Items available for special order include cake pops, pretzel sticks, rice crispie treats (loaded with toppings or plain), brownies (loaded or plain), cupcakes, and specialty cupcakes (gluten-free or vegan).