Josh and Alondra were so nice. I couldn't imagine better service. I forgot about all other ice cream shops after witnessing their pristine speed and effiency, and care with cream. read more

great ice cream, I love this place!!! it's great and I like o cookies n cream ice cream!!

I really loved the ice cream cake I ordered for my girlfriend's birthday. Thank you so much. Special thanks to Mr. Tamer and Ms. Sevgi for all their effort -- great job! Wishing you continued success. read more

Cold Stone Creamery - I ordered a custom cake for my girlfriend's birthday. Many thanks to Ms. Sevgi and Mr. Tamer -- great job, it turned out beautiful. - Ice Cream & Frozen Yogurt Near Me - Huntington Beach, California

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Had a great experience at Cold Stone Creamery in Huntington Beach! The ice cream was fresh and creamy, the staff was friendly, and the place was clean. A little pricey, but definitely worth it. I'll be back! read more

I usually receive great service and great ice cream- unfortunately this is the second time I've had hair in my items. I couldn't find my spoon so I improvised using a fork so that explains that in the photo- but the hair- I just lost my appetite and threw it away again. Quality control, please. read more

Cold Stone Creamery - 4/21/25 this is the 2'nd time I've had hair in the ice cream ... I couldn't finish this - Ice Cream & Frozen Yogurt Near Me - Huntington Beach, California

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It's amazing, and I love Felipe. They have amazing service. I couldn't have asked for better ice cream. It's like a bundle of sunshine in your mouth. And has good lighting . read more

Came in on a lazy Wednesday summer afternoon to get ice cream for the kids. Friendly, fast service and great location to walk around! read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Huntington Beach, California

I would strongly advise anyone considering a cake delivery from this Cold Stone location to reconsider. I placed an order through the official Cold Stone website on Tuesday October 28 for delivery to my son's birthday party on Sunday November 2. Because the event was at a hotel, I had no ability to store an ice cream cake, so I was relieved to find a nearby location offering delivery. Unfortunately, the experience that followed was remarkably unprofessional and deeply disappointing. At approximately 4:30 PM on the day of the party I received a DoorDash notification indicating that a driver would be picking up my order. This was the first indication that Cold Stone relied on a third party service, despite the fact that my order was placed and paid for directly with Cold Stone. The cake was scheduled to arrive at 5:00 PM. By 5:05 PM the delivery time continued to shift and the tracker showed that the driver was waiting at the store. When I called to check, the employee admitted that she had sent away two drivers because she had not realized the order was a cake. Only after I called did she look again and notice a cake that matched my order sitting in the store. At 5:15 PM she claimed that the cake had been picked up. At 5:30 PM my order was abruptly canceled in the app, and the driver stopped responding completely. No cake ever arrived. What happened next was even worse than the failed delivery. When I contacted the store again, the employee was sympathetic but explained that the manager instructed her to tell me I could purchase another cake and that they would not take responsibility for the failed order. I reiterated that I had ordered through Cold Stone and not through DoorDash, but the manager insisted that the issue was not his concern and blamed the corporate online system. When I called back requesting contact information for the franchise owner, the manager answered and suddenly claimed that he was the owner. I cannot confirm whether that was true, but his conduct was astonishingly unprofessional. He accused me of lying, argued that my name had not been on the order, and claimed that I had canceled it myself. I sent him my original order confirmation clearly showing my name, phone number, delivery information, and the date it was placed. Even when presented with this proof, he continued to insist that the situation was my fault. He then texted me an image of the cancellation record which stated that Cold Stone had canceled the order "at the request of the customer." I explained that this was false and that the previous hour of my son's birthday party had been spent on the phone attempting to locate the missing cake. Rather than take responsibility, acknowledge the error, or offer any form of remedy, he continued to argue until I eventually blocked his number. I contacted Cold Stone corporate on Monday November 3 and again on Wednesday November 5 after being told that someone would reach out within twenty-four hours. As of November 20 no one has responded. I do not know whether the manager I spoke with was truly the owner or simply claimed to be in order to avoid accountability. What I do know is that his behavior was exceptionally unprofessional, dismissive, and inappropriate for anyone in a customer facing leadership role. The lack of responsibility, the refusal to correct an obvious error, and the manner in which I was spoken to were completely unacceptable. My son's birthday ended without the cake he had requested days earlier, and the entire situation could have been avoided with even the most basic level of competence or care. I will not be returning to this location, and I strongly encourage others to avoid placing online cake delivery orders with this store. read more

Clean, friendly service, great flavors, perfect location. Regulars at this location. Always a good experience!

Morgan has amazing service and I had a great experience . Cotton candy was amazing flavor better then Baskin read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Huntington Beach, California

Amazing new flavors all types of creations sweet treat satisfying fast service and will definitely be back for more!

Great family time at cold Stone. The staff is always friendly and great selection, clean store and everything right on Main Street great location. read more

Amazing ice cream place! Best one in HB! Always make a pit stop whenever im here walking my dog.

Food: The strawberry sorbet was a 8 of 10 Service was prompt and friendly 10 of 10 Ambiance was great, who doesnt love to be by the beach? 10 of 10 I really like this place, will be coming back. read more

Cold Stone Creamery - strawberry sorbet - Ice Cream & Frozen Yogurt Near Me - Huntington Beach, California

Customer service from Morgan and Sergi was great! Recommended the seasonal flavors which were made to perfection. Looking forward to returning soon. read more

Morgan and Celeste were amazing and very kind and quick I really enjoyed my experience

Very impressed with our order tonight!!! Arrived via door dash better than we could have ever dreamed of and vegan!!! read more

Cold Stone Creamery - Vegan pint! Beauty! Not pictured Sammy's vegan milk shake! - Ice Cream & Frozen Yogurt Near Me - Huntington Beach, California

they overcharged me and handed me a cup with ice cream put in sideways and spilling onto the counter. lol. i thought they were minutes from closing with how inconvenienced they seemed by me ordering but it was 3 hrs until close. read more

The reason I went to stone cold in the first place is because of Google Reviews as well as YELPs Reviews I'm usually a BRUSTERS ONLY kinda Fat Kid. But the reviews where beyond Blowing this place out like Jesus sticks his hands in every Batch and Blesses each new batch before it gets distributed to the customers kind of reviews so I went against my gut and figured I need to try and find a better place because Brewsters is kind of a mission and the only ice cream bomb is like the Häagen-Dazs strawberry. I'm trying to find something that's little bit cheaper cost-effective I guess and yeah this place was super expensive and it didn't. It was like it was weird. It was creamy I guess but I didn't have much of a strawberry flavor or taste whatsoever like at All. I was extremely disappointed. I didn't even drink at all. I drink some of it, and I couldn't drink at all like that's how irritated the frustrated I was handle is better but not by much. I'm not trying to badmouth the worker, but I also did it because I signed up for the app. I downloaded the app supposed to get like five bucks off or something you know so it was gonna be like less than half price, but that didn't happen and the lady working in the register had no no idea whatsoever what I was talking about so yeah, it was a little misleading I guess but the shop looks cool on point you know I'm just not into all that kind of ice cream. I just like I'm just into the plain plain Jane type of stuff. I know there are other stuff pops. It's just a strawberry milkshake wasn't I'm in point like their other items and honestly, I'm disappointed with Brewsters too. I think Häagen-Dazs milkshake and a blender with whole milk is better than any milkshake. I can buy anywhere else so it's kind of waste of money to go and buy one at this point, but that's my review peace. read more

The location is prime and the ice cream itself is on par with all other cold stone locations. However the service was disappointing. I ordered a birthday cake online to save time. I showed up 30 mins after my pick up time. When I got there, I asked for my cake and was told they forgot to write the happy birthday message I requested on the cake. So the owner said he'd do it very quickly. To say I was disappointed with the quality is an understatement. We called back asking for a refund or to have it redone and they didn't seem to care to try to make it right. read more

Cold Stone Creamery - Custom message - Ice Cream & Frozen Yogurt Near Me - Huntington Beach, California

Ice cream here tastes like the cheapest bargain stuff you can find at the grocery store. Way overpriced for what it is.

After a great slice of pizza at zero zero, we came to good ol cold stone for a "like it" scoop of our favorite ice cream. I got the Oreo cream with Graham cracker filling & my friend got the almond milk chocolate ice cream with Reese's! The staff was phenomenal & made the experience of coming back here after such a long time, very pleasant! Looking forward to my next scoop! read more

Awesome service! Bourse 11:00am - 11:30pm Very nice people & great customer service! read more

Updated: came Back twice and service was quick and great. One of the most hectic coldstone locations... FOR WHAT? I was stressing out because I made some changes to my signature ice cream and the lady had to translate everyone's order for the man making the ice cream. But then after a minute asked me again what I ordered and then translated it again . And then another girl came out of the back to ask the man making my ice cream what I ordered and it took him a minute to remember lol and I paid her. The marble cake batter I got was good but I usually ask them not to mix it up too much because it becomes soupy but I was afraid to ask for another customization. read more

Woow Amazing place and amazing flavor on ice cream. Really good service with smiling faces. Thank you guys . read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Huntington Beach, California

This place is so Yummy and the staff is so nice and they are so fast and accommodating. Check it out in this heat read more

My wife and I took a ride down to Huntington Beach just to get some ice cream. We happened upon Cold Stone Creamery the staff at this location was helpful and friendly. The mix of the cream was delicious I would recommend if your in Huntington Beach stop in. read more

Ice cream was already melting as they handed us the ice cream. We couldn't take more than a couple bites before it melted completely.

Best ice cream, super kind staff everything is perfect! My favorite cup is chocolate with chocolate syrup and almonds and plain waffle read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Huntington Beach, California

Over rated and expensive. The service was fast and employees were friendly though. Not sure why this ice cream was so expensive but I feel I paid more than I should have. read more

Delicious ice-cream as always, but very disturbed that not one staff member wore gloves while serving us. One lady even swept the floor then went straight to serving ice cream. Felt awkward to say anything. read more

Great late night spot! I dip in and dip out! I love the different options. The flavors change, also!

it's a great place to grab ice cream after a long day at the beach. The staff is very friendly and helpful. It's my to go place when I'm in Huntington Beach. I strongly recommend. 10/10 read more

I don't know if this makes sense but their ice cream was stale... as well as the toppings and the cone. I would never come again. This company seriously needs to go out of business to open up spots for better ice cream places. read more

Best ice cream you can ever have in the Hb area.Fresh and tasty ice cream with fresh toppings omg it was amazing definitely my only go to place from now on. read more

This guy made a well crafted ice cream! Super kind and happy to make my ice cream. It was a tad melted, but delicious overall. Saturday night - no line. Happy customer! read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Huntington Beach, California

* * * * * * * * * * * * * * * Mr. & Mrs. d and Cold Stone Creamery invite you to join in the celebration of the marriage of their children Andy d and cake batter flavored ice cream Saturday, the twelfth of April at nine o'clock at night spoon licking and soft gurgling noises to follow read more

there were a few of these sharp plastic pieces in my dad's ice cream!!! he hurt his tooth and tongue on this. what the heck is this? very dangerous and not okay!! beware when eating the ice cream. read more

Cold Stone Creamery - PIECES OF SHARP, BROKEN PLASTIC IN ICE CREAM - Ice Cream & Frozen Yogurt Near Me - Huntington Beach, California

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Don't usually write ab/chain establishments. Of course CSC rocks in the ice cream universe. Just this particular location sucks on busy hot weekends. Lines are ridiculous but supposedly worth it. Then again the extra pounds is enough to make anyone rush over to the nearest 24hour fitness gym down the street, around the corner. How convenient! Melting pounds for melting ice cream. =D read more

While I do love ice cream, there are just too many more unique options in the area for Cold Stone to be worthy of any more than 3 stars. The prices are pretty high for what you get, especially since the small "like it" size is small and around $5. I had a coupon and came with my son and let him get a cup and while he did like it, the service was really slow, not really prepared with much care and mediocre in taste to me. Will do in a pinch, or for kids, or with coupons, otherwise pass. read more