It's your standard Cold Stone. Service was friendly and the ice cream was delicious. At $9 for a small, it's definitely a special treat for occasional indulgences. read more

Cold Stone Creamery - Founder's Favorite - Ice Cream & Frozen Yogurt Near Me - Goleta, California

Lately we had avoided it but decided to stop by to give it a shot again. They had 3 employees who were ready to take our orders, and even offered us a chance to sample the ice cream if needed but I already knew what I wanted. The portion was good but the ice cream wasn't mixed well. But overall not bad. I miss the Gothic chick that used to work here, she gave great service, mixed the ice cream well and gave good sized portions. Tip: avoid the guys, for some reason all of them give puny scoops that barely fill the top. read more

Cold Stone Creamery - Not bad sized but wasn't mixed well - Ice Cream & Frozen Yogurt Near Me - Goleta, California

First time eating this ice cream, we went with the original, nice, creamy, rich in calories and delightful read more

Cold Stone Creamery - The founders ice cream very good - Ice Cream & Frozen Yogurt Near Me - Goleta, California

Worst service ever. I went in just to get a scoop of ice cream. There was a family in front of me talking to the guy behind the counter about some cupcakes. Literally for like 20 minutes then another person came in and right after he was done with the family, he went to the man after me and said are you picking up didn't even acknowledge me at all. I said excuse me but I was next he said yes but this person is just picking up. What does that have to do with it? I was next ! unbelievable so I just walked out looking at their reviews. I think they need to do something with the service in there. read more

I came in to pick up a chocolate ice cream cake. They had a variety of selections including a Barbie cake! All the prices are listed for each kind and size of the cake, making it easy to find the best one. The store was very clean and the staff was quick to make sure I was on my merry way- I had 2 brothers birthdays to celebrate! read more

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My husband and I love treating ourselves to something delicious from this awesome ice cream shoppe. It's an extra special treat if Lime (Lyme) is your server, she is awesome at mixing in the toppings to perfection. If you have a chance to try the seasonal banana or pumpkin specials DO IT, you won't be disappointed, especially if Lime is making it for you! Ah- Mazing! read more

Worst service ever tonight, 3 employees and not one had good customer service, they all looked like they hated their job,

I think it was homies first day.. I have been going to cold stone for over 10 years and have never ordered anything different. Its called oreo overload... overload it with oreos lol. i straight up got vanilla ice cream. barley any toppings.. First time at this location.. When people come into ice cream shops it's because they love & crave what theyre ordering. Dont short them out.. I had literally no oreos or fudge in my ice cream.. i hate to act up tight & like a know it all but dont skip out- on the one thing that ive craved for all day.. Not even worth the $7. Sad day :( read more

Went with my son to get him some ice cream and the female worker from the start seemed annoyed to help us. She don't greet us or even smiled. My son wanted a sugar cone and she gave us a scoop, no joke not bigger than 2 inches. I asked what had changed since usually a like it is a good size. The rude lady said I assumed it was for a kid since u asked for a sugar cone. Told her I was unaware they had kids size ice cream. She basically charged the same as a like it. At this point rite sounds so much better. read more

Classic Goleta spot. It's as if time has stood still each time I come to this particular Cold Stone. It's been in this location for over two decades and is largely the same - all the way down to the old-school POS system which you hardly ever see in a chain establishment. I don't come often, but do enjoy the fresh waffle cone aroma as I walk by. Ironically, it's smack-dab between a gym and a weight loss clinic. Ha! Enter at your own risk! The ice cream creations have crept up in price and are not what I'd consider affordable, but they are good for a nice little treat from time to time. It's intriguing watching the staff mix the ingredients right before your eyes. I was in here a week ago and the lady behind the counter was friendly and quick. My creation was as good as ever, too. Come here if you're in the mood for a custom ice cream and are looking to elevate the game a bit. read more

Cold Stone Creamery - Covid-era - Ice Cream & Frozen Yogurt Near Me - Goleta, California

one of my favorite comfort foods, customer service was amazing, and whoever was aux your music taste is amazing!

Nice ice cream shop. Notified employee there is a peanut allergy. They replaced the scoop, cleaned the top, and got fresh ice cream near the bottom of the container. Outside seating is available but it is windy. Bring a boba straw to make milkshake easier to enjoy. read more

Just took my kid Roberto to cold stone so he would stop complaining about failing his math test the ice cream wasn't bad but my kid still threw a tantrum. Thanks cold stones read more

The worst! You think it wouldn't be hard to make a simple order of ice cream but apparently here, it is. All I asked for was strawberry and cheesecake ice cream with chunks of graham crackers. Because of covid we're not even allowed to watch them make it. Which I was totally fine with because never did I think they could mess up My order. Got home to find my order only had a sprinkle graham crackers. Not cool. Even if I didn't order extra/chunks of graham crackers, the amount they added was insanely minimal. Cold stone, please talk to your employees here and please tell them to pay attention to the customers orders. So annoying, totally tossing the entire ice cream away. read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Goleta, California

Oh. My. God. We came in on Thursday, March 25th in the evening, and these two nice guys took our order super fast and made our ice cream in literally 60 seconds (bless). I live for the Mud Pie Mojo because it's the best flavor and THESE GUYS MADE THE BEST MUD PIE MOJO I'VE EVER HAD :D Seriously every bite was mixed so perfectly and filled with crunch, peanut-buttery, oreo-cookieey, almond-y-chocolatey wonder that every 37 seconds I was eating it I said out loud, "HOLY F*CK this is literally the best mudpie mojo I've ever had!" And anyways I just gotta say THANKS for making our night My bf got 2 Love It's bc we were so amped on the noms lol don't judge us!! Thanks for the delicious service guys!!! read more

Usually I have had good services here, but tonight changed my mind. The employees shut the door and put a sign in front of it 45 minutes before closing, but allowed in their friends to hang out and chat. I tried to wave them down to ask why they were closed but they refused to make eye contact. They sat in the corner furthest from the door on their phones hanging out with friends. I'm really disappointed cause previously I have liked this location. read more

I know they aren't teaching cursive writing in school anymore but hey!!! Train your staff to at least write neatly on the cakes! Particularly when they are $50-$60 cakes. Even better, teach them to write "Happy Birthday" in cursive? Just a thought. read more

Cold Stone Creamery - Sloppy cake - Ice Cream & Frozen Yogurt Near Me - Goleta, California

The two kids working here right now at 8:50pm on 02/18/21 are so lazy and rude. They were rude to a customer who asked for his pick up order, they said they were too busy and they are not sure when they would get around to his order. Then one of them walks away and gets on his phone while the other takes my order. I had to return my daughters ice cream because it literally tasted like spoiled milk. I asked for a different kind and he rudely said well that's how it is and tried to walk away. But I insisted on another flavor and he sighed and walked away to make it without saying anything. He then walked back and just let it go on the table and walked away, I said "thanks!" And he just shook his head/rolled his eyes and didn't respond. Also their cookie dough ice cream doesn't have actual cookie dough bites? Just tasted like chocolate to me but I didn't mind for my ice cream I figured maybe it's just the way it's made there. But after their attitude it's just a no for me. BTW when they said they were too busy to attend the customer who had pre ordered they only had us in store and another couple waiting in line. Maybe try not checking or being on your cell phone ( what's the point of having gloves on if you're going to be in your pockets taking out a phone that probably hasn't been sanitized)? read more

Just wanted to get ice cream. But as a POC woman i heard one of the workers (i believe his name was Thomas) say the n word NOT ONCE but MULTIPLE TIMES in my ice cream trip. Made me feel incredibly uncomfortable. read more

I've been going to Cold Stone's with my family for 15+ years. We all love their ice cream and have our favorites. It has gotten very expensive in the last few years (which is why 4 stars, not 5), but I totally stand by their product. We particularly enjoyed tipping the staff when they used to sing songs in response. read more

don't come in here at 9:50pm because even with 10 minutes left till closing and a customer literally being served ice cream right in front of you by a worker, they will deny you service and tell you to leave. will not be returning to this location in the future. literally just wanted a barbie ice cream...nothing too difficult ): read more

I got ice cream with a glob of peanut butter and half of a Reese's cup that wasn't event cut up. For 8 dollars.

Alright, so I guess everyone is leaving low reviews for cold stone because it's expensive. I guess it is, but it's soooo fire. It's definitely my favorite ice cream place. I'm a pretty simple person so usually I'll just get vanilla, sweet cream, or cake batter and mix in some caramel in it. Plus I'm not tryna slam like an entire tub of ice cream, so $5 for a small is chillin. If I'm hungry I'll go eat some real food, not destroy ice cream and expect to be full read more

I was in town and was craving ice cream so I stopped by. I had to wait a bit because it seemed only the young lady behind the counter was working, while a male worker was outside with some friends. The price was pretty expensive but the ice cream was sooo good. I believe the young lady was named Elina. read more

please, i implore, NEVER go here. Everytime I go the workers are always in a horrible mood. When I am at eating at the tables outside 15 minutes before closing, I get asked by a stressed out worker to leave so she can put the tables away... you're not closed yet I can still eat here. The last time I went, a boy served me a melted ice cream that was spilling out the sides and making the whole container sticky. He asked me if he wanted me to make him a new one, but I didn't want to wait another 10 minutes for him to make another melty one, so I just took it on the basis that I am not ever returning to a cold stone in my life. It's clear by how the workers act and feel that the owners of this place have stone-cold hearts. Pay your workers more and maybe the customers will have a more pleasant experience. read more

I ordered a cake online and set a pick up time of 11am. I took off from work and showed up at 11:15 and the store was closed. There was a paper sign on the door stating that the hours had changed. This is problematic as I scheduled a pick up and took off work to get there. I got the cake home and alas, the order was wrong. The cake looked right from the outside, it had the right frosting and the right greeting, but the rest of the order was wrong. The ice cream flavour was wrong, the mix-ins were wrong, and the filling was wrong. This was a big disappointment because there was no way to tell until we cut into the cake. These two fiascos on one small order will prevent me from coming back. read more

I love Cold Stone Creamery...but this particular Cold Stone is alright. It seems like they're cheap on their toppings. I thought it was just a fluke but it's happened more than once. I ordered a Gotta Have It and they only put in one scoop of almonds and one fun sized Heath bar. That translates to: too much ice cream and not enough crunchy goodness. I use to live in Orange County and the few Cold Stones I went to left me with spoonfuls of crunch with every bite. But for this Cold Stone, I would like to have some texture with my ice cream! SO, I ordered a Coffee Lovers at a Gotta Have It size for $6.35. Please don't be cheap on the toppings. :( read more

Best Ice cream in Santa Barbara/Goleta! Employees are super nice and ice cream is delicious. Highly recommend!

The employee that helped me and my brother today was so nice and helpful, also the flavors are super good. I don't remember the guys name but he deserves a raise or promotion. I would highly recommend this place that guy made my day. read more

Went here with my girlfriend the other night and man were they busy, mind you it was a Friday night with beautiful weather, the ice cream was great but the two employees behind the counter were insanely slow. It might be that the manager hadn't planned ahead for this but this place should defiantly hire a third for Friday afternoon shifts. read more

Every time I come here I get the sweet cream and brownies, never had a problem with costumer service but tonight made it better thanks to Makayla and .. Sparta? Super fast and entertaining service. Thanks guys you made my night read more

Cold Stone is a place my family loves to go to until tonight. The employee making our our creations was disappointing. I never been to a cold stone where the employee put back ice cream after it hit the stone. Plus the store was dirty. I think the health department needs to be called. Plus other customers had heaping amount of ice cream and ours was just to the top. Plus there was an employee kicking out customers from the outside tables 15 mins before they were closing. Later she sat outside while a man in a Shazam shirt and flip flops was putting up chairs and cleaning tables. Earlier he was sitting in the corner next to tables and chairs already put away by 9:30. I thought you closed at 10:00. read more

2 stars just for the price...about $5 for a single scoop. Haven't had a $5 ice cream in a while and it wasn't worth it.

Sweet cream w/ peanut butter cups,strawberrys and graham cracker crust read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Goleta, California

I was super impressed with the service and the ice cream. I have gotten used to getting gelato recently and was surprised at how much I loved the flavors and the creaminess of this ice cream. I'll be back! read more

Emily is the best Coldstone ice cream scooper I've ever had. Her portions are great and presentation is spectacular. I know Emily will do great in life! 5/5 read more

Hey what's the beef? It's an ice cream place and they have ice cream the gal who helped us was friendly, engaging, responsive, concerned about our status (personal.. no details here). It all works for me. read more

I have to say how utterly disgusted I was with these 2 ladies on the staff. They were so rude to me. I have been getting the same thing since I was a child : rainbow sprinkles, LOTS of rainbow sprinkles, and cookie dough. She told me, only after she had already poured 4 scoops of sprinkles onto my ice cream mix that she would be charging by the scoop. Bitch I was not born yesterday and I am not paying $4.00 for some candy sprinkles. As I was leaving, she and the other employee proceeded to gossip for everyone to hear, which is so unfortunate for the owners because they just lost a good customer. For $5.80, you could get a gallon of ice cream from Albertsons, which happens to be across the way. It's cheaper, and you won't have to settle for an incompetent broad scooping your ice cream with a stank ass attitude. read more

How can you go wrong with a Cold Stone Concoction? They host a lot of fundraisers for the local schools and UCSB clubs, so pay attention because your gluttony may help fund some needed programs! Usually the kids are stalking the front entrance to let you know about the money they're trying to raise... read more

The staff is often very rude. For example, I tasted some ice cream that tasted bad after I had paid and they refused to give a refund in a very unprofessional way. Combined with being unhealthy and overpriced, I will never go here again. read more