Shared location with Dunkin Donuts. Conveniently located next to where we had dinner…read more Staff was very friendly and helpful. The boys were super happy with their ice cream selection. Ok, bye.

I bought an ice cream cake here this morning and specifically asked the employee if it had mint…read moreflavor. I was told it did not. When we got home, we realized the cake actually had mint ice cream inside, and the kids didn't like it at all. I went back to the store to explain the situation, but they refused to exchange it or take it back and said it wasn't their problem. The young female employee who helped me was also very rude and unprofessional during the conversation. Good customer service means being honest with customers and handling mistakes respectfully. Unfortunately, that was not my experience here

Food: Okay, you cannot go wrong with Handel's! There are so many flavors to choose from! My…read morefavorites are the Brownie Dough and S'mores! No matter what flavors you're into, there will definitely be an ice cream here you'll enjoy. On Tuesdays, ice cream is 50% off, and I highly recommend you try the four-scoop sampler, as for a little over $7, you get four scoops of ice cream. Great to share with friends! Service: The Handel's servers are crowded, even in times of high crowds. Also, please don't leave after seeing a long line, as the line moves quickly! Ambiance: This is your classic ice cream shop with no tables to sit inside. However, Handel's is located in a larger shopping complex, so there are tables right outside of Handel's, and at night, they turn on their heaters. This is a great spot to hang out with your friends and share a four-scoop sampler!

Our visit following a Mother's Day dinner was highly successful. To optimize the experience for a…read moreparty of four, we selected two samplers, which offered a superior variety compared to individual servings. The quality across all flavors--notably Blue Monster, Taro, Pistachio, and Birthday Cake--was exceptional. The sampler format is highly recommended for groups seeking a comprehensive tasting experience. I would like to formally recognize NATHAN for his outstanding service. He conducted himself with a high degree of professionalism, exhibiting patience and a personable demeanor that significantly enhanced our visit. It is evident that he is a dedicated member of the team, and his performance was truly memorable. Service Rating: 5/5 - NATHAN is a significant asset to this location and should be recognized for his contributions to customer satisfaction. Product Rating: 5/5 - Excellent consistency and flavor profile. Expansion Potential: There is a clear market opportunity for this brand in the San Francisco area. This location maintains high standards for both product and personnel. I intend to return during my next visit and will continue to recommend Handel's to others.

This place was very busy and always had a decent little line. The servers are smiling and easy…read moregoing. The ice cream shop had tons of flavors and they all looked delicious. The ice cream is not cheap, but the scoops are very generous. Lots of seating outside in the common area.

This brings back many sweet summer memories of my college days in Santa Barbara. Nice to see them…read morecontinue to expand outside the Central Coast! This location is at the River Street Marketplace. Parking is free for the first 45 minutes. You can also park elsewhere and walk over. It's a small scoop shop, but there is plenty of outdoor seating. Flavors are a mix of classic and creative. They did not have Chocolate Covered Strawberries, which was disappointing. But they have Earl Grey Tea & Shortbread Cookies. Smooth, creamy, with a mild citrus fragrance. The shortbread adds some buttery, chewy texture to it. Pricey but quality ice cream!

I love a good gelato, and this place definitely lived up to the hype! Now I understand why there's…read morealmost always a line. The shop has such a cute vibe and is the perfect spot to grab dessert after lunch or dinner , or honestly anytime you're craving something sweet. The only downside is that indoor seating is pretty limited. They do have a few tables outside, but if it's busy, you might have to enjoy your gelato while taking a little stroll. The gelato itself was rich, creamy, and absolutely delicious! I do wish they had a few more sorbet flavors to choose from, but the selection they did have was still fantastic. A huge shoutout to Tobi for making our visit even better! They were so friendly, patient, and incredibly knowledgeable about the menu. They took the time to explain the popular flavors and let us sample until we found the perfect one. You can tell they genuinely care about making sure customers leave happy, and that kind of service really stands out. I can already tell I'm going to become a regular because I need to come back and try all the other flavors. Thank you, Bacio Di Latte, for such a sweet experience .. I can't wait for my next visit!

Wow. I don't usually care for gelato because it has never…read morefelt like that much of a difference between that and ice cream. This spot though was different. The scoops are so light/almost airy (?) and the flavors are so intense!! There's also no limit to samples!! I got the tres leches and it was great!! Would definitely come back!! It's opening in HB sooon

Cookies blew me away! I've been on a cookie craze recently and was excited to visit since I always…read moresee it at the top of my search for desserts near me. I ordered the butter cake cookie which was amazing, it was thick and fluffy. Loved how similar it was to actual cake. The snickerdoodle was also amazing, I actually ordered two of these ones but they gave me two butter cake ones. I liked how thin the snickerdoodle one was too. You can also combine the cookies of your choice with icecream and milk basically making an ice cream sandwich. They have different flavors of milk which I thought was unique too. Only takeaway is that one of the employees was being super loud with his friends who visited him, thought it was a bit rude as a customer visiting and seeing that.

LOVE this place! So…read moremany unique flavors and the last night's dozen deal is unbeatable. The hours are great so I can get treats at a reasonable hour (slightly later than I would hope for my diet). I haven't gone in person yet and usually order online through DoorDash so I won't comment on service or atmosphere. But the cookies are pretty huge and I get more than my values worth with the last nights dozen order. Would def get this again for friends + family... or for an indulgent tv binge

Staff: Um, they were okay. The two guys were neither really…read morenice or not nice. No name tags to reference. Quality: This is a really nice location that is modern, clean, and with a couple of seats inside. Value: Seems fair. Got to take advantage of a Tues deal for two mini size for $8. Overall: I'll be back again for sure when in the area.

staff was super friendly and helpful, especially mishae! Area was clean, quick service, and allowed…read moremy pup to come in.

I absolutely love this Golden Spoon location! As with any new business, it takes a little time to…read moreget everything up and running, so patience is key. The service though is truly excellent and I of course got my absolutely favorite Original tart with mochi and cookie dough! Everyone is in such a great mood, and you can feel the positive energy the moment you walk in. I also love the mural - it's super cool and gives the place a unique vibe that sets it apart from other locations! Love the duck! So excited to watch the RSM location grow!

I know that this place just opened, but it's very very sad inside. There is no music playing,…read morethere's nothing really on the walls, and they only have four flavors. I'm hoping that it'll get better once it has an actual grand opening? But my son lives going there and we go there every week and he enjoys it so that's great! The staff is very friendly and place is very clean But I'm hoping that the ambience will get better

Started by being greeted by the friendliest man offering free samples to taste the base of the rice…read moreyogurt dessert. Both the vanilla and coconut bases were perfect. The hard part was choosing which item to get. My wife and I settled on the honeydew parfait and it's exactly what we wanted. Perfect flavor in every bite. You can tell my the high level of customer service and honesty that the same level of dedication is placed towards the preparation of the food. Although we only tried the desserts we noticed the hot food menu with chicken wings and kabobs, etc. and we are definitely coming back for some. There's even a cool arcade machine and board game cabinet to hang out with friends. Business owner said there are no customers here, only family- and it's very true

What a wonderful little shop! We had an excellent experience from start to finish. The staff member…read morebehind the counter was incredibly helpful and had samples of the base prepared, which made it much easier to decide. The customer service was outstanding. he took the time to guide us toward options we would enjoy, and his recommendations were spot on. I ordered the honeydew melon parfait, and it was absolutely delicious. My husband tried the pineapple banana yogurt smoothie, recommended half sweet, and it was perfect as well. Everything was exactly the treat we were looking for, and we truly appreciated the kindness and care we received. Highly recommend!