If I could give 0 stars, you bet I would. First, I paid about $300 to have 4 wisdom teeth removed, so I went in telling them I would have 2 wisdom teeth extracted on 2/10/15 and the other 2 done in a few weeks just so I could make it to work. After the 2 were pulled they did not stitch any of the holes, and left it wide open and bleeding profusely. It stopped bleeding 2 days later, but the pain and swelling was still present, and keep in mind I was taking my medication, Tylenol 3s and antibiotics, because that's all they will prescribe you. It doesn't matter if you're crying in pain, they don't care. I had to miss 2 days of work due to the discomfort and swelling. So a week later the pain started to come down, but I was getting a lot of food stuck in my tooth holes, and there was a smelly odor coming from my mouth so i called so the dentist can take a look and irrigate it, that's all I went in for and he said there was debris stuck so he clears it out and then he said "I'm going to put a paste in your tooth, keep it in your mouth for 45 minutes", keep in mind that I did not ask for this paste. I went on my way after that, not knowing what kind of paste that was in my mouth. This was my first post operation visit. The next day this brown paste after I woke up, the brown paste was hanging out of my bottom hole, so I got it out with saltwater. I then called to see if it was normal, they said yes. I proceeded to ask if they can please give me a cleaning kit or oral syringe to clean out my open holes, since every real dentist does that, and they told me they don't give out any kind of cleaning kit and that I can not buy one anywhere. after I hung up, I went into CVS and got 4 oral syringes for free, so I can clean out the food that kept getting stuck. a few days passed and I wanted to go back into the office so they could clean it good and make sure I was healing okay (sue was the lady I was talking to) and she said I already came in for a post op visit, and the second one would cost me $40 per extraction site to look at. a total of $80 just to look in my mouth for a minute. I hung up before I went off on them. now yesterday my mother called to explain I've had a headache for the past 4 days, and they said I could come in as it would be a regular office visit which would cost me and my insurance. we said no, it should be covered for post operative care, and we told them that we were coming in to get reimbursed for the other 2 wisdom teeth that we payed for already, because I was never going back there. my mom goes in and they tell her there is no money to give back because the first time I went in for post op care they used the money that we paid already paid for my other 2 wisdom teeth. they said they used the money to irrigate it, and for a dry socket treatment. so they used our hard earned money without us knowing, and I know the first post operation visit was supposed to be free. I never agreed for them to use that money, and they never told me or anyone. I never agreed on a dry socket treatment, all I did was go in there to irrigate it. they did NOT mention they were doing any kind of treatment when I went in, so they took our money that was for my other 2 wisdom teeth without us knowing. these people are shady, and I'm sure I'm leaving out key details but this review is too long already. Colby dental is shady, and will screw you without you knowing. read more
