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Coin Laundry

3.7 (3 reviews)
Open 6:00 am - 10:00 pm

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6 years ago

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6 years ago

Loved working there but didn't like how the owner or boss was unfair. The customers were always friendly they always made the day.

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The Old Town Washboard - Commercial and Residential towel laundering service!

The Old Town Washboard

(1 review)

I started using the delivery wash and fold service in August of 2025. The weekly wash and fold…read moredelivery service is advertised as $1.55 per pound on their website but they charge you $1.75 instead. I noticed that the weight I was being charged seemed substantially heavier than how the clothes felt. I started weighing my own clothes on two different of our home scales before sending them off, and upon return. When I compare my receipt to my clothes weight I found I was overcharged by 42%! I reached out to the business and the owner, Zach, got back to me over a week later. I explained the issue and he kept me on the phone for 17 minutes but never offered and apology or to check the accuracy of his scales. He said he had "certified scales" so the issue must be on my end. The next week I weighed my clothes on two different scales, and had others check my math. When I got my receipt I was charged an additional 42% of weight again! I called him again and politely explained the problem. He said I could drive my clothes to his laundry mat and check them there. I didn't have time so I stopped in a laundry mat close by to my home that also had a certified scale. Guess what the weight was... the same exact I got on my home scales. Check the photos below for my receipt and the actual weight of my clothes on a certified scale at laundry mat close to my home. He knows the issue, but didn't refund me. There's no way as a business owner that you don't notice a 42% increase in your revenues. Zach is a predatory smooth talker who figures the people that elect to use his service don't have the time to weigh their clothes. If he cared, he would have apologized and checked his scales when I brought the issue to his attention the first time. I want to know if Zach is going to refund all of his customers he's been ripping off. Please, if you use this service check you laundry weight at home and if you find a discrepancy ask your credit card companies for a charge back and report this business for fraud. He is a charming con artist, don't let him deceive you. Absolutely deplorable business practices. Taking advantage of busy people or people with disabilities that need this service. Shame on you, Zach!

From the owner: Family owned and operated laundromat with friendly, helpful staff, with wash and fold laundry…read moreservice featuring free pickup and delivery. Commercial laundry service available.

Coin Laundry - laundromat - Updated May 2026

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