The process of getting 4 new windows was so easy and efficient with K & J windows! Everyone I spoke…read morewith through the process was friendly and professional, especially our installer Joseff.

Extremely disappointing experience with K&J Windows. I would not recommend this company…read more Our sales representative was great, but almost everything after the sale was a completely different experience. Our Milgard windows arrived at K&J's warehouse on time, yet the owner and office continued telling us they had not arrived. I eventually confirmed through one of their installers that the windows were already there. Only after I called K&J and told them I knew they had been delivered did the story change. I was then told installation would be more than another month away. Before ordering, K&J sent out the installer the owner described as their "best installer" because our job was complicated. He inspected everything beforehand to confirm measurements, window types, and installation requirements. After our windows arrived, we learned the installers we had been working with were no longer working with K&J. We were told K&J had a major installation backlog and had hired another crew. That crew subsequently stopped working with them as well. The delays and misinformation we had been receiving suddenly made much more sense. Things became worse when I met the owner. He was extremely rude and dismissive toward my wife. While walking the project with another installer, he repeatedly interrupted everyone and told them to stop talking and listen to him because he knew what he was doing. He then announced that ALL of our windows were wrong, blamed the installers who had left, and said K&J could no longer complete our job and would have to refund us. At this point, WE HAD ALREADY WAITED OVER SIX MONTHS. With the owner standing there, I asked the installer directly if the windows were actually wrong. He disagreed with the owner and explained why they could be installed correctly. At that point, I completely lost confidence in K&J and chose to have the original installers complete the job independently--the same installers the owner and sales representative had previously praised as their best people. I also learned K&J sells the windows but uses subcontractors for installation. Anyone considering them should get clear answers IN WRITING about exactly who will install your windows and who is responsible for installation workmanship, repairs, and warranty issues. The final straw came when we picked up our windows from their warehouse. The owner, his son, and other employees were there. Their behavior toward both me and the installers was rude, confrontational, aggressive, and incredibly unprofessional. Comments made during that interaction also reinforced my belief that customers were being told their windows had not arrived when the actual problem was K&J's installation backlog. The Milgard windows themselves were never the problem. They arrived as expected, and our initial sales experience was good. The problems were K&J's communication, scheduling, management, treatment of customers and installers, and the owner's handling of our project. What was even more concerning was what happened when we started sharing our experience with friends, family, and others in our neighborhood. Multiple people told us they had the SAME OR VERY SIMILAR experiences with K&J. Some actually told us they wished they had known we were considering K&J beforehand because they would have warned us not to use them. I really wish we had talked to them first. After more than SIX MONTHS of waiting, contradictory information, multiple installation crews leaving, being told our windows weren't there when they were, and ultimately being told K&J couldn't complete the job, we had enough. I have dealt with many contractors and businesses over the years and have rarely experienced leadership and customer service this poor. Based on our experience--and after hearing remarkably similar stories from people we personally know--I would absolutely NOT use K&J Windows again or recommend them to friends, family, or neighbors.

Top notch company. Their salesman and I designed two windows…read moretogether - one large kitchen and one smaller bathroom. The kitchen was a design not done before and it turned out beautifully. We replaced two sliders with a horizontal upper fixed picture window over top 2/3 of window. On the lower 1/3 horizontal level the middle 50% was fixed with two 25% screened windows on the left and right, which slide over the fixed when open. Worked beautifully and the picture window was stunning. Excellent installation of both window. Very happy with the result. It turned out that the bathroom window was misconfigured at the factory, which was initially a disappointment, because it had been designed & ordered appropriately by the Salesman, but here's the thing. This company corrected the problem, at its own expense, and now that this window is in, it's working perfectly and the installation, as before with the kitchen window, was done professionally and expertly. The installers were great guys too. I could not have asked for more professionalism, from the initial Salesman, to Chelsea who communicated frequently with me and the higher up folks who had to approve these corrections and to the installers themselves. In every way possible this is an excellent reliable company and I highly recommend them. The initial design glitch was just that -- a glitch. But these professionals made good on their promises and maintained a great attitude with us throughout the process. Can't ask for more really. Thanks W&D Store!

On 8/22/24, we purchased 14x IWC (International Window Corporation) windows, 8x IWC sliding doors,…read more1x Western Pivot Door, and 6x exterior doors from the Window and Door Store from John E (7625 E Redfield Road Suite 400). They were installed in July of 2025 in our new construction family home. In the spring of 2026 (February, March) I brought up several concerns to John E. at the Arizona Window and Door Store regarding sliding doors being warped by the heat/sun and failing to close, pivot door beginning to show signs of discoloration and deterioration, window screens not manufacturer to the correct dimensions, and on top of that, exterior doors presenting water damage which seeped through to the inside of our brand new home. These concerns have still not been resolved as of September 2026. During this time, I have raised my concerns on multiple occasions across an array of service channels - our primary salesperson John E. (text, phone, email, and in-person), the AZ Window and Door Store's support number provided, and even the direct manufacturer support line (International Window Corporation, and Western Pivot Door). Given this immense headache and scar on the process of building a new home for our family, we're at odds with what to do moving forward and want to warn all others interested in this establishment to veer away. At this point, we can only assume that Arizona Window and Door Store is attempting to run out the clock out on any warranty services or simply to do the right thing and install the products correctly.

I had Michael out to replace the wheels on my back patio sliding glass door and to replace a window…read morepane that had cracked glass. I can open my slider now with a finger instead of having to pull on it with both hands to get it to open. It slides so easy. I was extremely pleased with the service and punctuality. They offer an excellent service at a very fair price. I would highly recommend Michael and Sliding Glass Guru to my family, friends and real estate clients.

Michael showed up on time, identified the problem immediately and had the parts on his truck. Our…read morewindow and a door were fixed in no time and everything works like new. Definitely will use their service again.

This is a Business that HAS HEART. Miles's trusty scheduler had Miles and Crew at my door almost…read morebefore I asked YELP to help me find a trusted painter to paint my front door the color I call ARIZONA SUNSET. The color plus his skill painting grants my home curb appeal that makes it POP! Detail-oriented with masking plus absolute cleanliness and professionalism is cause for this review. Highest recommendations to Contracting Miles. Your contact gets you immediate attention and reasonable quotes plus the commitment to work around my busy schedule. I will hire them again. ​ These guys are a Class Act!

He was able to come same day, when another contractor was a No Show. Polite, professional, great…read morework.

We have been struggling getting someone to come out and look at our door. Brian and team were not…read moreonly quick to respond, Brian had me send him photos on the spot and talked through the door without being here. When he arrived, he was already ready to go and got the problem fixed in the same visit!

After searching for a residential door repair company Arizona Door Service was the only one that…read morewas willing to come out, assess the issue and fix it on the same day. Brian was friendly, professional, and knowledgeable. We highly recommend him and his company! Thanks Brian!

Sent in a request for a quote. Received text from Sean. Sean came to our house to go over styles,…read moreoptions, colors, prices, availability and questions. Was told 10-12 weeks for security screen door to be ready. Received a call in apx 3 weeks door was ready. Scheduled install date. Took apx 2 hrs to install. Loved the heaviness, design, and of course security features. After install (8/03/26), upon inspecting door I found a dent on the door. I alerted installer and wrote on receiving invoice of dent on door. Immediately reached out to Sean regarding dent. He said he'd alert owner. Owner called me back and said door would be picked up and dent would be fixed. Just got door reinstalled. I love this screen door. Thank you so much.

We contracted with Steel Shield Security Doors to build us a security screen door, replace the…read morerailing around our courtyard including the gate to the courtyard, and replace our gate to our backyard.. I wish that I could give 10 stars because their work is that good. The door, the gate to the courtyard and gate to the backyard feel exceptionally solid. The Crimp Safe material for the screening is an added plus given its high security features as well as ability to allow fresh air into our house. Steel Shield absolutely knocked it out of the park in getting us the look we were going for as well as providing us with such well built gates, door and railing. We are so impressed with their work and highly recommend Steel Shield Security Doors.

Great, quality, prompt service by the gentleman who was able to repair the window!…read more Jorge was great.

From the owner: Radiant Wall LLC your home & building improvement company serving the valley for over 20 years…read morespecializing in windows, doors, glass & more.

North Valley did a great job on replacing our trim for our garage side door and properly sealing…read moreit! He was very responsive and so fast! Would hire him again for sure!!

Nate was awesome, did a wonderful job and is a great guy! I reached out to him to get some cabinets…read morefixed, he was very responsive and had great pricing. I will absolutely be using him again and highly recommend!

Replaced an entire sliding glass door that was damaged during the build. Both technicians were…read morepolite and provided good communication. They completed the door in its entirety and went above and beyond cleaning up the area and shining up the new glass slider. Nice to see contractors that actually take pride in their work!

If there was a negative star I would've chose it. Terrible service! When I FINALLY reached Tiffany…read moreand told her the door has NOT worked properly since installation and the tech knew it and simply told us where to adjust the tension. I've called multiple times with no response until this morning after my granddaughter's fingers were almost crushed when the door slammed shut last night. Tiffany absolutely REFUSED to tell me the name of the owner or let me speak with a a supervisor. She will pass my information along to Janet. Jim-owner. Shame on you! Your response is incorrect. Your installer knew it was not working properly when he was as at my home and simply told us to adjust the tension on our own. I told him that it should be fixed properly and he said someone from the office would call us. My ex called the office multiple times telling your office we should not have to do this with no resolution. Based on my conversation this morning with Tiffany and her refusing to even provide your name and saying Janet would call with NO call just you trying to defend your work on yelp, I lost respect for your company. If/when someone gets injured, I hope you're prepared to still defend it. You better hope it's not one of my grandkids!

My neighbors kid shot out one of our windows w his BB gun. Custom Cuts Glass & Mirror was called…read morealong with some others. CCG&M returned my call quickly to set an appointment to measure and quote a price. The neighbor paid the cost and the glass was ordered. It took a couple weeks but today Mike and Andrew were here and had it replaced in under an hour. Wow to the quick fix! They were great and I recommend them to anyone needing a window replaced.

We used them to replace a number of window balances throughout our house…read more They had great communication, showed up on time, and gave a quick, fair estimate. When the parts were ready, they showed up and did a quick install. All in all, super easy to work with and did a great, efficient job. Would definitely recommend and use again!