It's ok.. communication is pretty bad. Trying to schedule a make up takes days for them to respond. No one ever picks up the phone. One time we showed up doors locked no one told us anything and turns out the instructor was sick and didnt show. My son's instructors were all nice but they didn't seem to make an effort with him. It felt just like a lot of walking back n forth in the pool. We did private lessons which were 25 mins long. Sometimes they would start late because they had another student so my son only got 20 mins. The restrooms aren't very clean. I preferred to change my son in the car. We left since we moved. read more

Terrible free class swimming 15 minutes. The old man on Facebook advertising video put my son face to the deep water and my son started crying. Never comeback again... read more

Don't waste your time or money at this swim school. I came despite seeing negative reviews and wish I had listened. The staff and instructors often seemed disengaged -- chatting, on their phones, and rarely offering a warm welcome or encouragement. It consistently felt unprofessional and uninviting. We worked with Coach Robert, and communication was very poor. One day we arrived and were told he was "not available," yet he was clearly present at the facility. When I asked why my son couldn't continue with him, he ignored us and went on break to eat nearby where we could see him. My three-year-old son didn't understand what was happening -- he only wanted to say hi to his coach and was completely ignored, which made him cry. We also raised concerns about instructors and lesson times being switched without notice. Each time, the only explanation we received was that they had "just been told," which showed a lack of organization and accountability. Billing was another frustration. They charge a $100 annual membership fee and continue billing every four weeks, even during holidays with no classes. Make-up lessons are hard to arrange, and there is no clear system for rescheduling. Overall, we did not feel valued, and the environment did not feel supportive for young learners. I would not recommend this school. read more

Yikes! Haven't even had my 1st lesson and the customer experience was poor. I have worked in the swim school industry for 10 years- being a manager for some time and I would never treat a customer this way. Got a text saying I missed there call- no call. Got my lesson scheduled over text- cool. Fast forward to the day of the lesson, I received a text (Not a call, a text) 55 minutes prior to the lesson that it was canceled due to the weather. It's raining- pool is indoors. Asked for a manager and the person I was texting called. Doubt she was a manager and if she was, then poor decision on the owner. Emme is very rude and sarcastic. My daughter was suppose to go with Emme but apparently, half her kids canceled so she wanted to just cancel the whole schedule. Who does that? When running a business and you have a schedule- 1 client of 10 clients, you should still be attending to that client. If you have a busy schedule like me and can't really do make up tokens on another day, you just lost that lesson. Will not be trying this place out! 0 stars for me! read more

Coach Robert is awesome. My kid loves going here. The staff is friendly and helpful. They do a lot via email/text so I get a quick response. I highly recommend Cogua for all your swimming needs read more

Extremely disheartening and frustrating that this company advertises as a "special needs" friendly facility. We have two on the spectrum--one is more moderate versus the other. "Special needs" swim instructors here at this location are inadequately trained to classify as a special needs swim instructor. My husband has asked me not to come during their swim sessions to avoid getting upset. Our oldest daughter (not on the spectrum) had informed to me that even she was getting frustrated with how their "SN" instructor(s) were speaking to her siblings. Mind you, my husband and I have FIVE kids enrolled in this place--two are special needs... and all are supposedly with private sessions. Despite my husband's efforts to keep mama bear away, I went... I saw... I was beyond frustrated at what I had witnessed. There are two pools at this location--side by side. The steps to go inside the pool are in the back end. There are multiple long bench in between the two pools and along the left and right side of the walls. The back end of the facility has an exit door, two bathrooms, and a small area where the swim instructors sit. Neither pools have any lane guards. Their so-called special needs instructors are usually busy looking around at the entrance of the facility, glancing at the clock, talking to other parents, talking to other instructors. Their facial expressions look like they're annoyed, frustrated for having to repeat instructions, and one in particular stays at least 8-10ft away from my other special needs child. My second SN child is more moderate, limited/nonverbal speech, echolalia, hearing deficits--her instructor lets her do the backstroke practically unsupervised and yells at my daughter to "TURN!" "TURN" "TURN!!!!" right when she is 1-2 ft away from the pool wall. Yes, my daughter has bumped her head on the pool wall multiple times because of the severe lack of INSTRUCTING. Then, she speaks to my SN child as if she's frustrated bc my child didn't turn! 1. We pay for private lessons--there is no reason for any instructor to be so preoccupied looking at other things or people in the facility and not paying attention to our child. 2. SPECIAL NEEDS PRIVATE LESSON. Why is my child doing backstrokes by herself while the instructor is at-minimum 10 ft away from my kid? UNSAFE AND IRRESPONSIBLE. 3. My child has hearing deficits--doing a backstroke... while the instructor is yelling "TURN" 10ft away... and my child is almost a foot away from hitting her head. 4. RARELY do they ever provide any verbal positive reinforcement. The tone of voice from some of the instructors are rude and unfriendly, in general. I'm not done unfortunately--while the two instructors left my two kids in the pool to speak with that other parent. My two kids collided--my child doing the backstroke hit my other child on the face/head. My other child that got hurt is special needs--requires UNDIVIDED redirection and multiple instructions repeated bc of his hearing... which is why we paid for PRIVATE sessions. There are NO lane guards at either pools. When there are multiple sessions going on, instructors are constantly yelling at students to "watch your surroundings" or "stay in your lane"... what lane? How in the world does anyone expect to believe this place has qualified "SN" instructors? It is offensive and rude to advertise this to special needs families and experience this kind of nonsense. I have been a mom for my special needs children for over 13+ years... experienced amazing and horrendous "SN" instructors. I am GLAD that I did not listen to my husband and went to witness this nonsense for myself. He told me to stay away bc he knew I'd be upset. Safe to say that we will not waste another dollar at this place nor any other location associated with Cogua. We have/had five kids (two are SN) and all were private lessons. Moreover, SN families are willing to pay for sessions, if able. I cannot speak for other SN FAMILIES but what I look for is quality, safety, rapport, and the communication standards from every place we go. The quality of the sessions and their so-called SN instructor at this location is a monumental disappointment and should NEVER advertise as a special needs-friendly/qualified swim lessons. I cannot fathom how unsafe some of their practices are here. They are not listed as an approved vendor for Regional Center in case some other SN parents are wondering. Positive comments? There is one male instructor here that teaches our oldest child... he is wonderful. Ask for him if you bring your kids here. Another instructor--unfortunately I don't know her name (yet)... but she has dark brown hair, (I think) Caucasian... she teaches our twins. She is great as well--she really pushes our twins, stays beside them, and never lets them off the hook if my twins are slacking or seems like they're giving up. She gives positive reinforcement when due--the same goes for the young male instructor. read more

When not physically in their facility, customer service is only texting and email. That was a deal breaker for us. We enjoyed the lessons and program - our boys improved over time. But. Customer service needs improvement/change. read more

My 5yo son has only been here twice, but we looooved Coach Robert so much that I'm already writing a review. My little one was very scared and didn't want to let go of me, but Coach Robert reassured me that everything with me ok so I pried my son off of me and handed him to coach. At the end of class, my son shouted, "I LOVE IT!!" Thank you sooooo much Coach Robert! God bless YOU!!! read more

What the hell! I'm trying to give you guys the benefit of the doubt because I've been with you so long, but at some point you need to improve customer relations. I come in for a make up and I come to find out the instructor didn't know I was coming. I don't get it! You guys offered me the make up and for me and my special needs son to come in and not have an instructor assigned is unacceptable. Point being, it's been like the third occasion now where I come in for a make up and either no one is here or we're not in the schedule. Please be more considerate and more professional! My son loves swimming and relies on it for self-regulation. The disappointment I see on his face when there's an issue is so heart breaking! Please improve. read more

Bad experience for me and my son. The communication with text and email doesn't work . Switching couches every time doesn't work. The price for the time they do doesn't work. read more

I have a very bad experience with this swimming school. They are using the text system and it has been really bad. They never answer call. Only when you sign up the first time, then they will call you. After that, dont expect a call from them. So I scheduled a make up lesson thru the TEXT for my son, came there and they said they dont have my son name in the list. After 10-15'min then they let my son swim. So my son has missed 1/2 of the time. Then they said sorry and schedule my son another make up. The person who texted with me was Veronica who schedule the make up. Then my son came again, and they said they dont have my son in the list. The teacher named JASON let my son just sit on the stairs of the pool without teaching him saying that its too many kids. Then i texted them again, telling them what happened. And they asked me to call. But i called so many times and they didnt pick up the phone. Then asked me to text. I got tired and i just stop the lessons. Its a SCAM. Teachers are not all good. Many new teachers and they are all dont teach well too. I recommend you to just try BLAKE Swim Lesson also in chino hills area. Or just go to 24 hours fitness, they have swim classes available for Kids. Just dont sign up at COGUA. Now i know what their rating is only 2.5. I regret signing up here. I wish i could give them 0 star. But i cant. So unfortunate. read more

took my 14mo today and first off all the staff are very nice and welcoming. my son had just woke up from a nap and was a little cranky that we were throwing him in the pool. But the Instructor Robert was very gentle and patient and spoke to my baby in a soft tone. I was invited in to the pool to make my son more comfortable and they explained fo make his experience more enjoyable and it didn't feel forced like a come get your crying son way. He did warm up after a bit and Robert was very commutative and detailed in the lessons and gave great tips. The water was warm and clean. Front desk was very informative and answered all my questions and even still checked us in after calling we'd be late. The place does need a little TLC but you're not swimming on the walls so get over that. the reviews are a little harsh and you need to go with your own open mind and remember people expect a lot from the simplest things. I felt very comfortable bringing my baby for his intro lesson and excited to come back read more

Cogua Aquatics - Swimming Lessons/Schools Near Me - Chino, California

If I could give this business 0 stars I would... I have an 8 month old and found their ad on Instagram. They never answer their phone or respond to voicemails or messages! They finally said we could come today at the 2:35 and then said to make sure our daughter has swim diapers... we were driving there and wanted to verify the appointment and they responded sorry... we are closed today due to roofing repairs. So unprofessional! They should know how hard it is to get a baby ready and in a car to go to her first swim lesson! If you want to take your kid to a place that can't even answer their phones or let the parents know they are closed I wouldn't trust them with your child. read more

This place is honestly AMAZING! From their front desk to their coaches. They do a free first session and that helps so much my kids fell in love with it all the environment the coach the whole vibe is amazing. My babies ages 7,5 and 4 have shown so much improvement in just 3 sessions. My 7 year old who is a floatie child graduated to the next level in this last session and can now basically swim and survive in the water it's so amazing to watch! We have coach Robert and my kids who are very reluctant with new people LOVE him. He's great comforting and supportive and they follow his directions so well! We are so thankful we gave Cogua a shot! read more

Ok so I read the reviews and saw the low ratings. But I took a leap of faith anyway, so glad I did! Have to say the swim teachers are super amazing and my daughter really enjoyed the classes, she actually started swimming on the second class was so excited to see her progressing so fast. I have recommended mr. Stephen To friends who also need their 5 year olds to ditch the Floaties . Thank you mr.Stephen for teaching my daughter an invaluable life skill. read more

Cogua Aquatics - Amazing attention - Swimming Lessons/Schools Near Me - Chino, California

My son been attending the class here for the past 2 months. And he loves it... the instructor is Ms. Kea. She is amazing!!! One time we couldnt make it, and ive been calling them and leave message. It was hard to reach them but they did reach out to me. And reschedule for the make up class. For that ill give 5 stars... read more

Cogua Aquatics - Swimming Lessons/Schools Near Me - Chino, California

The negative reviews are true. I'm sure the trainers are amazing but management was terrible. The owner called me and canceled our trial session 2 hours prior. I had rearrange my personal schedule weeks prior to have my daughter attend this session. The reason why she canceled is because she didn't want to give us the private session we were already scheduled for. Instead she wanted to put us in a group session the following week. I told her I was interested in private lessons and she still refused to see us. She was very unapologetic, insincere and unsympathetic towards the last minute cancellation. She said there was "nothing she can do" yet she's the owner. Also prices advertised on their website are not up to date. For example, Parent and me (1x a week, 25mins) on their site says $69 a month but she informed me over the phone that it's now $100. Group sessions also have a max of 8 students. I'm so glad her poor customer service led me elsewhere. Thank goodness! I enrolled my daughter at a location that actually answers their phone (doesn't go straight to recording like this location), group sessions have a max of 4 students, sessions are 45 minutes long, trainers are fully vaccinated and they don't have an annual fee. read more

Have been here over a year and it gets worse as each month progresses. THIS PLACE IS EXTREMELY DISORGANIZED!!!!GIOVANNI THE OWNER IS NEVER AVAILABLE, only talks when looking for money. Can't get a hold of anyone on the phone and emails are a joke. All of our favorite instructors have left. I loved the instructors, which kept us around but management sucks. Giovanni will only talk to you when you're signing up. He said we're not making any money and we're changing the program that's the reason for increase in price. So $75 annual registration is for a swim cap and a book, that's more than my son's daycare!!! Wow. Can only schedule makeups in person (then they'll say they have none available and try emailing) email back and forth only to have owners daughter Jenny not understand anything, and you'll get a response in maybe 5 days. I've had numerous cancellations and changes of instructions. They require 24 hour cancellation or no makeup session yet they can change classes and instructors on you the same day and you just accept it? I had them cancel a class 20 minutes before a lesson and then the girl has the audacity to say not 1 breathe after "sorry your instructor is canceled.... now when do you want to schedule your makeup?" I told her, I'm irritated right now that you messed up our lesson, I don't want to reschedule anything with you. read more

Cogua Aquatics - Emails will get a response in 2 days...HILARIOUS! This email does not "entitle" you to a makeup lesson, who says that??? - Swimming Lessons/Schools Near Me - Chino, California

I would never recommend this place to anyone. They are 15 -16 years old teaching with no adult Supervision. The owners never pick up phone or call back. They want you to text and no response back for weeks. They confirm class and when you show up you are not on schedule. Make up classes is a hassle. They never have availability. They just want money. They overbook clients. From talking to other parents they have same complains. Try finding other location if you can. read more

Attention all regional center parents who are seeking recreation/swimming classes with this company. They state upon enrollment that they will provide you with a monthly statement for regional center reimbursement after auto charging your credit card each month. The truth is they will not. I have sent emails requesting invoices that go unanswered. Desk staff state they will make sure I will receive an invoice with zero follow through. Owners who have told employees not to give out their names or information on how to get ahold of them. $250 for four 25 minute swim classes is alot of money to not be given a invoice. If you don't believe me read all reviews on this swim school. Save yourself alot of money / aggravation by seeking swim classes else where. This company even has documented complaints for failure to cancel memberships after written requests and continues to charge for classes they never provided. Only thing I appreciated is Robert swim instructor at Chino Hills location was patient and great with my special needs family member. read more

Horrible we take out some every Saturday morning and that pool is filthy the owner says "MY POOL is never dirty" funny for someone who Is never at the location. My child is goes every Saturday and come Sunday he is sick. We have brought it up she just refunded the money to shut us up. Don't waist your time the instructors are young and not kid friendly. This is our experience and it was horrible!!!! read more

We have been with them since they opened and it has drastically improved. The systematically teach all ages and the quality of the instructors is excellent. They maintain the standard through some sort of great quality control, despite having the instructors change once in a while but it's because they give the community youth a chance you give back their skills. It hasn't affected the outcome. I was on my high school swim team and we won state in 2001 and I was a lifeguard. I can see this is not only a place to learn early water safety effectively but also for learning competitive swimming. It is clean , effective and does the job well and consistently. They also are responsive, community supportive and most importantly fun. Their prices are also great!!!! read more

Cogua Aquatics - Swimming Lessons/Schools Near Me - Chino, California

First lesson cancelled literally 2 hours prior class time. Had to rearrange my schedule for the swim class so definitely very annoying. Not going to schedule any classes with this business. Calling the business goes straight to voicemail, never spoke with an actual person as communication was only by text. read more

If we can give negative stars we would. This place is a health hazard. The authorities need to come and inspect the place. We reported to them the water had a foul smell like sewer, they don't believe. We got the water tested as a proof. We came back one week later for a potential class again the water was horrible. I tell them there is a problem with their water but they just ignore it, inspite of people getting sick swimming in the water. I took the water to be tested again. Please check the readings. read more

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All they want is money. I asked to cancel my membership and no one told me to email when I asked plus someone who I talked with keep on telling me to pick different class with discounts. Come on pay my money back since we are not coming to class and keep on charging even after cancellation. STOP offering discounts. Plus after class, my son got sick every week. read more

I've been bringing my daughter here for about four months now. At first we just wanted to make sure she was water safe, but have continued because she absolutely loves coming here. Thanks to her swim lessons, she has built a whole new confidence while in the water. All of the swim instructors are amazing at what they do, have a ton of patience, and keep it fun for the kids. The front desk staff is great at communicating and helping with any make ups needed. Definitely would recommend swim lessons here with Cogua. read more

I will start off by saying that my 4-year-old son did learn to swim and learned a few different strokes in about 3 months. So for that we are grateful! However, there were quite a few issues and things I noticed along the way which I will note here: -It is very difficult to reschedule lessons if you can't make it for whatever reason. The staff managing the text line often take a while to respond or don't respond at all. The schedule for instructors is only set 1 week in advance which is annoying when you're trying to coordinate your own schedule. In addition, you can't reschedule lessons in-person and the staff insists you text the line even if no one has responded. -When I set up my free trial lesson, I got 3 confirmation texts with the wrong dates and times for the lesson. -I had to follow-up when trying to discontinue our membership via email which again highlights the poor communication at Cogua. -The lessons are super expensive for 1-1, 2x per week, 25 minutes a session and sometimes it felt like we weren't getting our money's worth. For $350 a month, I would expect the instructor to be locked into my child at all times. For the most part they were, however there is a younger male instructor who I saw a couple times during my son's lessons distracting the female instructor for my child with conversation which was annoying. He also had his swim fins on and was doing laps in the same pool as my kid and making huge waves. Seems pretty unprofessional. -This establishment is pretty unprofessional in general. They never greet you when you walk in, or say goodbye, the "front desk is closed" sign is up when there are often multiple staff behind the desk on their phones, and new instructors mostly don't introduce themselves when they approach you for the first time. I had to facilitate every conversation with a new instructor for my son and just model basic social skills when meeting someone for the first time. It was odd.  -I have never seen someone over 25 years old in the facility which isn't a bad thing except that the lack of oversight from a manager or older person can lead to sloppy behaviors. From not greeting clients to being immersed in their phones to just having an attitude of being annoyed if you ask a question it was definitely a weird vibe. A friendly greeting and a smile go a long way. -The facility itself is OK, but at times the water looks dirty and the bathrooms are dirty too. -The instructors often call the student 1 or 2 minutes late after their start time and by the time they're in the water you've lost priceless time. For $350 a month, they should be calling your kid 1-2 mins before start time so you can get your money's worth and make sure your child is in the water ready to swim at start time. We would often arrive early and our instructor would be on their phone hanging out before the lesson and then still call my child over late to start. Very annoying! -I think there should be a 5 minute grace period for if you're late. If you arrive late at all that is time lost which feels a bit harsh. The 5 minutes should be tacked on to your session and if you're later than that then it's on you. Especially at the price point it's very frustrating that there's no grace period. -A lot of the instructors don't give much feedback during the lesson and are mostly quiet (Coah Jada). Some coaches never say what I can continue to work on with my son either. Coach Robert is amazing at giving feedback and engaging my son. I always appreciate that he tells me what we can continue to work on with my son. -If there is a fill in coach, they shoukd ask to see the progress book which logs what skills my son is working on. They often wouldn't so I would have to prompt them to take a look. Same goes at the end of a session, the coach should always be marking off the skills, but I had to make a point to have them fill it out. I would not return to Cogua again! read more

Im not one to complain.BUT......... Ill start of like this. What a horrible experience with these crooks. Took over 1.5 months for them to refund our money. The owners were the worse ones. seems like the poor managers are given a script when they decide to call you back. We did eventually receive almost all our money back. They should have gave me a full refund and some for the time I spent hunting or chasing my refund back to my account. Maybe 10-15 phone calls and voicemail messages plus everything else involved. Besides that whole experience the idea of the business is genius. read more

My 8 year old has always had a fear of swimming so I decided to sign him up for professional swim lessons at Cogua. The instructors made my son feel safe and the water was warm which made learning that much easier. In a matter of about one month my son was excited and begging for more swim lessons. Romeo really stood out as a great instructor. I can tell he really cares about his students and shows his excitement when his students show improvements. read more

Do not use this place! I repeat do not use this place! The most unorganized, liars and scam I have ever seen. I am glad I took my business elsewhere. Nobody can make any decisions and one person tells you one thing, the next person tells you the opposite. 1. One person gave me one price, the other tried to charge me more than what I was quoted. 2. One schedules your kids on certain days without putting it on the calendar and when you go your kids are not on calendar and cant swim. 3. The most clueless people work there that cant make a decision. Save your time and money, go else where. Not worth it. read more

Honestly this is the best swim school ever. My daughter has been here a bit over a month and now can protect herself from drowning. She knows if she falls in the pool to turn over and float on her back. Plus all the instructors are great with kids. read more

I am very disappointed with how Cogua manages their business. I wish they took better care of their clients. The proof is in these screenshots. I've even gone in person and have been referred to email them and text them. I contacted them early July through email to schedule my daughter back into her swim lessons, have gone multiple times in person to speak to a manager, and they are still taking their sweet time. At this point I just want my money back. It seems like that's the least they can do for such terrible management. I was pretty understanding in one of my emails that we are in the middle of a pandemic and everything is hectic; however they are accepting and scheduling new swimmers before taking care of people who are already clients. How can they add more to their load if they cannot handle the clients they already have? Money hungry? This has been the most disappointing experience. I had been trying to avoid writing a review but I've had enough. They just recently responded to my email, and I responded back but got a machine to reply to wait 2-3 days. Why can't they just call me? They have my information on file. I've done the most to give this business a chance. I even tried calling today a few times and was sent to voicemail about 5 times. I don't enjoy writing negative reviews but this is a fair warning, do NOT offer them your business. They don't take their clients seriously. If they are forced to close again and reopen, who knows when and how you'll be able to schedule your kisses lesson and redeem credit amend money you had ALREADY PAID TO THEM. If you do consider giving them your business, you've been warned of their terrible service. read more

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First I'd like to say the individual lessons and group lessons were very unorganized and unprofessional. My oldest son is a life guard and he would of been a better person to do the lessons in our own pool. Seems like they just hire a bunch of kids to run the place. This place is a scam. I purchased lessons but my son couldn't swim for medical reasons. I sent an email as contract stated and no answer until I sent another email in which they said they will take him off the list. It's been a year and they still did not refund me even though I cancelled in the correct amount of time. Instead they just answer emails saying they will get back to me and never do. Contract states they refund the money as long as you call. Seeing it was for a medical reason they should not have made a big deal about it but here we are a year later.... read more

FRAUD. SCAM. Those are the key words to describe this so-called business. The few decent reviews (if they are even legitimate) will slowly take it allllll back. Once the instructor changes without notice, lesson is cancelled for no reason except poor scheduling and lack of professionalism, once they approach you about charging the wrong amount for their Hot Deal because now they aren't making a profit (isn't that called bait and switch?) ONCE all those things happen, which I guarantee you it will, they will change their reviews to 1 Star. And try calling. There is never an answer. You can only communicate via email which is fine if you get an actual response from a human being rather than the auto reply of YOUR EMAIL HAS BEEN received. Do not be deceived by whatever promotion they are offering. I already filed my BBB complaint and am waiting a response. They will bully you into paying a $75 registration fee that was never agreed upon.. NOTE the promo "no registration fees" and then have the audacity to tell you that they have to charge more regardless of whatever promo you purchased because THEY AREN'T MAKING ANY MONEY and will soon be filing for bankruptcy. Basically doing business with them is like dealing with an EX. Empty words and broken promises. Save your money and take your kid elsewhere. read more

Cogua Aquatics - One of many. - Swimming Lessons/Schools Near Me - Chino, California

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DO NOT COME TO THIS PLACE AND WAST YOUR TIME AND MONEY!!!! The instructor is not bad but the management is terrible! It is so hard to cancel, make change of your lesson. After calling and emailing multiple times and I still got no response at all! The tuition is overprice! I understand you might want indoor swimming pool but this is not worth it! read more

Cogua had helped all 3 of my kids with not only learning how to swim but wanting to go beyond! The instructors are encouraging and friendly. I would highly recommend!!! read more

Pros: Socializing Cons: pricing is ok, lack of attention for each child, they do not keep track of the progress your child makes after each lesson and they switch instructors every time. Pool water is nasty.You'd think with having babies as young as 4 months old they would be on top of their game on maintenance of the pools. Customer service is terrible, rescheduling a class is a pain and i'm in the process of cancelling and still waiting on the confirmation of cancellation. Haven't heard nothing yet. Edit: Last time i went they almost drown my 10month old. I still have a whole month to pay yet i will not be taking my daughter to an unprofessional and unsafe business. I used to be a bodyboard instructer for kids with Autism, Still, it doesn't take certifications or water safety courses to know how bad this place is. It is absolutely trash. I would not recommend this place to anyone. Please be safe and research before putting your kids in the hands of another individual read more

I can tell that they seem short staffed at times. However, I can not say enough about Stephen the instructor! He did such a great job with my boys ages 4 and 6. One was eager to learn the other gave plenty of push back at the start. Stephen has away of making it fun, but still making sure they stay on task. His coaching and instructing skills are the best! We are taking a break but will be back. Thank you Stephen! read more

Don't do the same mistake that I did people!! Do your research this place is horrible and on the second swimming lesson my son was terrified to get in the water (he is 4 yrs old). All the employees there will be super Duper nice to you until you sign up and have issues nobody will call you back! ************************************************ THIS PLACE HAS AN "F" WITH THE BETTER BUSINESS BUREAU... if you don't believe me look it up!!!!!!!!!! *********************************************** read more

The instructors are good but the front desk, scheduling and their communication is terrible. It is always one way via sms. I won't suggest to anyone. read more