Glen was able to take care of us when we were in a pretty tough bind and needed documents shredded…read morebefore our move. His flexibility from the first contact and his efficient shredding team was definitely what we needed. He will be the first person we call whenever we need this done.

15/10 experience with IDS Autoshred. I've never been more excited to leave a customer service…read morereview so others can experience what true service and genuine kindness look like. I recently relocated to NYC and had accumulated a few boxes of paperwork that needed shredding, so I called several local shredding companies to compare options. Glenn at IDS Autoshred personally answered my call, warmly welcomed me to New York and completely surprised me by refusing to charge me for the service. Instead, he simply asked that I bring donuts for his team, whom he clearly appreciates and treats with great respect! When I arrived, I was welcomed like family. I was invited to be part of the shredding process, shared some laughs and had the chance to learn about Glenn, his family, his company and even got a few great insights about living in NYC. It was refreshing to see a business built on integrity, generosity and genuine human connection. Any time I need shredding services in the future, I will absolutely return to Glenn and IDS Autoshred. Donuts will still be included, but next time I'm genuinely excited to support the business financially as well. This is the kind of company that deserves it!

Great service! I forgot who the truck driver was but he was very helpful & polite. This company…read moremakes it easy for on site shredding!

They were on time and crushed it!…read more 7 years of files shredded in 2 hours!

Excellent service, and follow up. Mike was cheerful and great to work with, and handled…read moretransporting the boxes for shredding with ease and a smile.

I work at a dental office and we did a purge of charts dating back to the 90's. We had about 14…read moreboxes of charts that needed to be shredded. I called national archives and spoke to Brad who gave me an estimate over the phone. I was shocked at how reasonable their prices were. I scheduled a pick up a few days later and they came and took our 14 boxes from the basement without a problem and were so kind and courteous. 3 days later I got the certificate that all our documents had been shredded. My boss and I are so happy with how swiftly this process was and how affordable it was. We will definitely be using them in the future! Thank you!

Efficient and professional! Would use again. They showed up on time. Thé quote was accurate and…read morethey were very friendly.

They are usually timely. Only one guy to a truck so if you have lots of shreding it will take a…read morewhile. Price is a bit high but it is competitive with other shreding companies. I do recommend them.

I had a couple of boxes of documents that have been sitting in my shed for like 15 years. Recently…read moreAssembly Member Jessica Gonzalez-Rojas had a shredding event and hired USA Shred to do the heavy lifting. They were great! You placed your documents into a plastic garbage can and then they loaded that into a truck. There were a bunch of things that you couldn't place into the truck like batteries. I was asked not to add red welds which makes sense because they are thick. I saw a man try to put some weird wet documents into the bin and he was asked to remove them because they could possibly cake up the shredding apparatus. Despite all of this, the representative from the company patiently assisted everyone with an upbeat spirit. My neighbors love that event and are very thankful for it. They love it so much. They always put it on my calendar. It is a great community service and the gentleman from USA Shred was patient, courteous and very helpful. If you are considering a public-facing shredding event or need to shred significant amounts of documents, this place is a good option!

Usa shred was extremely competent, on time , curtious. The pricing was fair . Would not hesitate…read moreto use them again

Yelp needs to give the option of zero stars. This company is the freakin WORST! Our original…read moreshredding company was bought out by American Security aka ProShred and EVERYTHING has gone down hill ever since. I have never made so many phone calls to get a company to actually DO the job they are being paid to do. We typically have 10-15 96 gallon bins by Friday, which is our pick up day and either they don't show up or only able to service 2-3 bins when they do and so I typically have to follow up on Monday to get them to come in earlier in the week to complete the job. So dealing with them is a JOB in itself. BEWARE!! DO NOT SIGN UP WITH THEM. THEY ARE THE WORST OF THE WORST.

Let me begin by saying that I have dealt with various shredding services over the years, never had…read morea problem. I prefer to use local businesses, especially during these trying times. Obviously there is a problem with American Security Shredding, I don't know what their problem is exactly. They acted in a very unprofessional manner, confirming with me they would be at my location on a given day, and that they would call an hour in advance. They even sent me several (bizarre) emails, which were very weird, with multiple exclamation points. They demanded that I send back a confirmatory email, which I did. They also left at least two aggressive strange telephone messages. I had no argument with them, I never met them and yet I was being treated in a kind of aggressive, almost adversarial manner. So the day comes for the shredding, the time window I was given was 9am-5pm, no problem. Well I waited all day, had my shredding bags ready... no call, no show, no follow up, and no email... NOTHING! I think this company is probably going out of business, Don't waste your time with these guys - totally unreliable and unprofessional. Feel free to waste my time why don't you.