They provide Wonderful thorough instruction with repetitive practice in a learning centered…read moreenvironment. They are able to customize a class to the needs of their individual students and it always seems to work out great. I have taken classes at Instruction By Masters several times and I always learn something new. They encouraged me to learn and think through each situation as it comes. Learning with The Masters is always a good experience. They want to encourage you to have confidence whether it's your first ACLS or PALS class or your 10th recert it will be a positive experience Thank you for a great PALS class this weekend Susan Y

The class was straight to the point, very professional with just the right amount of fun and humor…read more I'll be seeing them again in 2 years for sure!

Zero stars! They scammed me out of $400 for BLS instructor Class through The CPR Pro which per AHA…read moreis not a training center. Unable to reach anyone to speak with. All is automated AI generated responses via email or text. No one responds back for weeks. My class is supposed to be for next Wednesday and they emailed me stating I did not upload documents, which I have done, and asking me to reschedule for $105. Unable to reach Mary Turner who is the coordinator and who signed me up for the class. Therapeutic Professionals ' number has a busy signal. I have reported their site/business to AHA.

I would give my ACLS instructor, Herbert Jackson, 5 stars. He broke down the ACLS algorithms in a…read moreway that seemed simple and made sense. He didn't beat around the bush and make the session longer than it needed to be. I would give Therapeutic Professionals 3 stars. For starters this is the wrong address on here and the wrong suite number. I ended up in a field and was almost late for the class (which is nonrefundable). The receptionist was very nice, but I felt like their website was weird and there were no reviews about this business.

I needed to renew my CPR certification, and just moving to this side of town, I was afraid of not…read morefinding a class. Thankfully, I was referred to see Jennifer here. She is an instructor that is very knowledable, and thorough. Pricing is reasonable, and she is very accomodating. I was able to get my certification in a timely manner. I highly would recommend her for any student/ healthcare professional needing a renewal/first time certification.

They have already rescheduled my class twice. With very short notice. Very unprofessional and…read moreinconvenient since I need my BLS for employment.

Gregg was an awesome BLS instructor! From beginning to end, he kept our class engaged while…read morelearning important skills on how to save lives. It really helped that he had dummies to help us learn how to perform CPR correctly and an AED to practice defibrillation. He would also emphasize points during the class that would be important for the quiz at the end. Everyone in our class passed. Yay! I also appreciated that we were sent an e-certificate as proof that we passed the BLS course. Since BLS requires renewal every two years, I would definitely recommend taking this course if Gregg is the instructor. He has an extensive cardiac background, so he will more than likely teach ACLS very well too. The only thing to note if you do come to this CPR location is there's not a lot of guidance on logistics to get here, especially when it has to do with parking. We found out the hard way, but we thankfully arrived 30 minutes prior to class. Parking is located in the parking garage to the right of the office building on Augusta Dr and San Felipe. Enter from here and follow the sign for visitor parking; there's a keypad to the left that you'll have to enter a code for to get in. Call the phone number that will be sent to you by email, and they will give you the code to get in to park. There should be plenty of spots. If you can't seem to get in to park, there's street parking, but please take care of any no parking signs. When you get to the office building, you do have to wait for the CPR instructor to arrive before entering. Otherwise, there's restrooms on the first and fifth floors. The CPR class was being held on the fifth floor; the learning room was quite small and we all had to fit like sardines in there. We all managed, though. Otherwise, besides the logistics, this was a great BLS course that I will take again for renewal because I learned so much and felt I was engaged in the learning process. Great job, Gregg!

I've been using the CPR company since 2016. Great instructor and very knowledgeable.read more

I want to give All my 5 stars are going to Ms. Gayla for being such an amazing career services…read moreguide, she is amazing to have as your carrer adviser. Ms gayla had me a interview and a job in less than a week. I appreciate all her hardwork she does on eveyone. When she says she going to do something she is going to do it

This school is awesome, Ms. Williams and Mr.Jay are awesome! They teach the material thoroughly and…read moremake sure you understand the material :-)

I went to the South Loop West location, and the instructor was great! She made time to answer any…read morequestions I had, and her instruction was clear and concise. All materials were neatly organized by the time I got there, and the instructor was also very calm, organized, and cordial. The course I took was BLS for Healthcare providers, and is a prerequisite for nursing school. I had attempted to contact a few other instructors before I found Roxell EMT, and was disappointed by a lack of organization, punctuality, and professional demeanor. I don't have time for that. If you need a course for work or school, and you value professionalism, then this is the place.

They make you take a hessi to gate keep there first time pass rates for the NREMT. They also don't…read morehelp students pass. Other companies give better directions and training when it comes to becoming an EMTb. Would not do this course.

Highly unprofessional all around. The instructor was very distracted and disengaged from the class…read morethe entire time. If I didn't have to take a certified class I would have done just as well watching the videos at home, for free. And afterward it took two months to finally get my certificate, after several attempts made at contacting the owner with no success. I recommend avoiding if at all possible.

Great class & teacher came here for my aed & cpr certification. I got my certificate within the…read moresame day !