Fantastic! This gallery was highly recommended to me by a good friend. I needed to clean a couple…read moreof rugs that had not been cleaned in many years. Rob gave us superior customer service. He came over, assess the rugs and picked them up for us and brought them back a few weeks later looking as good as new!!! I would highly recommend this rug gallery to anyone and will be having them clean a few more of my old rugs very soon.

I love this business. Excellent customer service…read more Great products that last a lifetime. I purchased 2 rugs 30 years ago that are still in perfect shape. I love my new purchases and hope they hold up as well.

This place has a huge selection of granite and marble. I had a very good experience here. Jamie was…read morevery nice and helpful. The first time I came in I didn't make an appointment because I kind of just felt like walking around and just taking it all in without being bothered. There's so much beautiful granite to look at! It was actually kind of overwhelming. When I walked in Jamie greeted me with a smile and handed me a little clipboard with a little pencil and explained to me where to write down the numbers of the slabs I liked so that I could get names/prices and then I was off on my own. I really liked that. The second time I went I made an appointment since I had already narrowed it down to a few choices that I thought matched our cabinets/tile. Jamie really helped me make decisions with some of the color schemes. I found the staff to be very nice, knowledgeable and helpful. (especially Jamie.) I think they have some of the prettiest and largest selection of stone in Baton Rouge.

The customer service is horrendous here at the Baton Rouge stone yard! I'm just speechless they…read morewere so obstinate putting their hands up at my request after Telling them I have an installer to come do my work I need the stone! Select any stone here and my guy will help you to save over 20% -with ROMAN STONES wholesale price's to the public, two doors down @ 6720 Exchequer Drive ! And If you get to see Any of these animals on the yard : The Zeb - pig, cow, Arnold, Samantha Alison- Call 225 751 8615 get discounts

DO NOT DO BUSINESS WITH THIS COMPANY. We were not advised by any of the salespeople that every…read morepossible mark shows up on black granite, even with protective sealant. We spent thousands on new countertops that now devalue our house. Menzie said they would solve the problem. They didn't, Here's a timeline of their circus: April 12: Installed black granite countertops. April 29: Installed backsplash but could not finish because they had cut the backsplash incorrectly to fit around sink window. May 8: Returned to finish the backsplash. May 9: When electricians came to finish installing outlets, they could not finish because a couple of outlets could not have the plate screwed it since the backsplash was incorrectly cut. May 10: Sent first batch of pictures to the Menzie salesperson about spots and streaks on the counter. She assured me they would disappear once the protective sealant was added. May 17: Someone from Menzie returned to apply the sealant. May 19: After letting the counter dry for two days, the spots and streaks were still there. Any time we put a cup on the counter, it left a mark. Sent the salesperson a new set of pictures. She said she would send the picture to the warranty company and have a manager call me. May 21: Someone from the company called me just before 7 a.m. Asked me when he could come to my house to check the problem. He was there in 20 minutes. He and his assistant rubbed some alcohol on the countertops, then appeared to re-apply sealant. He explained whoever previously came didn't do the job correctly because he didn't account for cooler temperatures. He said wait 2 hours before it dries. I waited 4 hours. Same marks and streaks. Took new batch of pictures, sent to salesperson. Twenty minutes later, manager calls and said he wasn't aware of the problem until a couple of days ago. Promised the problem would be solved. May 29: A two-man crew from Menzie arrived, supposedly uses solvent to alleviate the spots and streaks. One of the crew gets on the phone with the manager. He condescendingly tells me spots and fingerprints will always show on black. "That's why they call it 'fingerprint black'," he said. I told him had I known that we would not have bought black countertops. I asked him why didn't the salesperson tell us that. He said, "Not all of the sales girls know that." Two hours after the crew leaves, the salesperson sends me a bill to pay the remaining balance owed. May 30: I write manager. Tell him we aren't satisfied. Every little mark still shows ip. He writes back Menzie has solved the problem, according to industry standards. AGAIN, DO NOT DEAL with Menzie

Very disappointed in the installation, as they dropped a support rod on the floor, damaging it then…read moredenied doing it; said the damage was there beforehand. However, we had just cleaned the floor before they arrived; there was no damaged floor. When I explained that to the "customer service" representative he basically called me a liar. I was shocked by his response. I emailed and left messages with the salesperson - no response. Use with extreme caution - stand over the installation!

I did a lot of calling around before coming here and as far as carpet goes they have a wide variety…read moreand they're not ridiculously priced. When we walked in Annie was our salesperson and she was very nice, helpful, knowledgeable and helped us pick out our carpet. Raymond was our carpet installer and he is very experienced. He's been working there for 7 years but he's been laying down carpet for 12 or more years. He did a great job. He was nice, professional and didn't leave a mess when he was done. I like that Raymond was only the carpet guy because that means they're not just letting the tile guy or the granite guy do the carpet too like some of the other places. It's not just a carpet store they have lots of other stuff too so it's worth a look.

Floor Trader of BR and Dakota were great. He perfectly…read morematched a piece of carpet that I brought to him. The entire process of purchasing my carpet and getting an installer was quick and easy. I can't say enough good things about my whole experience with Floor Trader of Baton Rouge.

Dakota the store manager is the absolutely best! Highly recommend this place for any renovations!…read moreThey do flooring, carpet, backsplash, tile, cabinets, and countertops AT AFFORDABLE PRICES!!

I own a duplex shotgun house that is nearly 100 years old. I needed the kitchen floor repair. Mr…read moreTodd was referred to me and from our very first communication I was impressed with his professional manner in which he handled me and understanding my needs. In addition the cost for the repair was within my budget. His staff was prompt, polite and professional. I definitely recommend California Hardwood Floors for your flooring needs whether it is ceramic tiles or hardwood floors. Thank you Mr Todd

I had an amazing experience with Emerson. After way too many years of looking and not buying,…read moreEmerson was recommended. I hate shopping for flooring and get overwhelmed with all the selections. From the minute I met Mr. Sal, I was at ease. I explained my style and what I was looking for. He led to to an affordable vinyl plank that would match the color scheme Im Looking for. He was non-presuming in his sales style and followed up appropriately. Once I *finally* committed to the product, the order didn't take Long to come in. I was given an expectation of three days for installation. My installers came on time and worked extremely hard. In just two days, they finished ripping out my kitchen tile and installing my entire home with the planks. They were pleasant, clean, thorough, friendly, and professional. So tonight, I am admiring my new floors and just dealing with the dust settling. Wow. It's like I have a whole new home.

Beautiful selection of flooring, excellent professional service and great prices. Olivia had great…read moretaste and advised me on beautiful selections. I loved the colorful welcome mats you can purchase and the proceeds of go to fight breast cancer.

Very professional. Even called to offer an earlier installation date because they knew we were…read moretrying to get it ASAP. Highly recommend and would work with again!

They sold us a defected piece of quartz for our kitchen countertop and refused to replace it but…read moretrying to sell us another piece for 50% off.