I wish I was able to give this company more stars but, unfortunately, my experience with them has been a nightmare. Spent 6k on a sofa and ottoman. Upon receiving it, the entire sofa was DESTROYED (2 foot gash on one side and tears, scuffs, and scrapes on every part of it) and also 3k worth of damages done to my apartment due to the horrible shipping/delivery company that they used. I reached out to them immediately when this happened and I have received nothing but the run around from all of the parties that are involved. The company says that they are sending me a replacement sofa. However, it has been 2.5 months now since the incident occurred and I still have a destroyed sofa and apartment and no one in the company seems to care. I have been BEYOND patient with them in trying to resolve this but it is going no where and I now have to resort to using an attorney and will most likely need to settle this in court. DO NOT use this company. If you are going to spend a good amount on a piece of furniture, go somewhere with a good reputation that you know will do the right thing if something like this should happen. This company just takes your money, sends out your furniture with their choice of shipping company, and whatever happens from there, they refuse to take responsibility for it. HORRIBLE customer service. Will be filing complaints with the Better Business Bureau and Attorney General. read more

I had been thinking about getting a Chesterfield for a while, but either wasn't impressed with the quality I was finding, or was completely out of my league. Over the summer, I came across the Comfortable Couch Company website and was excited because the products looked really good. After several extensive calls, the owner sent me a number of samples, and talked me through their process. After I committed to the purchase - about 5 weeks later, the Chesterfield came. I am _so_ impressed. The quality of the workmanship and materials is impeccable; it is absolutely gorgeous to look at! I keep a picture of it on my desktop background so I can see it all the time... its _so_ good. Reading some of the negative reviews, I am honestly completely lost because my experience has been nothing but stellar. I am an extremely fussy buyer, and I have called and emailed numerous times -even after receiving the couch to ask some follow-up questions, and they have always been responsive and helpful. I would absolutely do business with them again. read more

We shopped for well over a year for the perfect couch. My husband and I are quite particular with our design taste and we either couldn't find something we liked or it was WAY overpriced. Then we decided to look at the option of designing our own couch with a manufacturer. After speaking with numerous companies we found CoCoCoHome. We worked with Patti on designing our piece to our specifications and she was so good about doing everything in their power to meet our design and budget goals. We created a custom piece from combining their existing styles into our dream couch! We get compliments from everyone who comes to our home and one person even asked for their number and our couch dimensions so he could order the exact same couch! We would recommend them to anyone shopping for a couch or wanting to design their own. Ask for Patti! read more

I just placed an order for the Amelia sofa in Evergreen leather! When we learned a new store had opened in New York, my husband and I included a visit to the showroom on a day trip to NY celebrate a friends birthday. Santuan was absolutely fabulous in talking about the furniture, the various leathers, and understanding how the sofa would be used in our home. We were able to narrow our search. Santuan sent us an email with an overview of the sofas we were considering along with pricing and links. I called back a couple of weeks later to place the order today. He was quick to get me a recap of what I wanted to order, followed by an invoice. I wish the 22 week production time was a mirage, but oh well. I'm so pleased with the service so far. Thanks Santuan! read more

My first order with Comfortable Couch Company I placed in February this year. Restoration Hardware was a nightmare to work with, Steve however was super helpful. We ordered 2 Chesterfield couches, 2 Winstons and 1 Ottoman in Murano Brown leather. The price was lower than Restauration Hardware but what impressed me most was the extraordinary quaility of the products. This furtniture is solid, hand made, superior leather with an eye for detail. I'm a perfectionist and only accept the best... My friends always tell me how they love my furniture. Their service is really good and when they say they will do something for you, you can count on them following up. Thanks Cococo for these pieces of art. read more

As a designer who cares deeply about the quality of the product I deliver to my clients, Cococo is my go to for sofas, chairs and ottomans. I bring every client I have to Cococo's showroom in Cornelius. The quality and price point put Restoration Hardware and others to shame. Their turn around time is incredibly fast for custom furniture and I love that it is made right here in NC. I can't recommend them highly enough! read more

Ive been looking for a long time for custom (hand) made furniture. Comfortable Couch is the best. I ordered my piano stool with Steve. He was super helpful and understood exactly what I was looking for. The price was good, the service was the best. Can't beat the quality and I love my green piano stool! Look at their website as my piece is on there. Way to go you guys. Thank you. Marie read more

I just took delivery of CoCoCo Home's Eastover sofa. It is one beautiful piece of furniture - AWESOME! The quality of the American craftsmanship is superb, and I could not be happier. Wish I had known about CoCoCo before I owned a stick of anything else! CoCoCo sent me some fabric swatches beforehand, and it worked out perfectly. Thanks CoCoCo! Susan, Yorktown, VA read more

My wife and I would like to acknowledge the excellent customer service provided by Sales Associate Gina Gunning. She took the time to listen to our needs and provided a variety of options and recommendations. Being a retired Sales Manager, I can recognize and truly appreciate fine customer service, and Gina was truly outstanding. Rick and Debbie Oprzadek read more

I ordered a custom chesterfield sectional and I just received it yesterday. It is absolutely gorgeous!! It is also very comfortable! The workmanship is top notch! It took a little longer than expected due to COVID but I would wait all over again because it was worth it!! I love my new couch! Thank you Coco Home for making my dream couch! read more

After much time spent doing research on line and shopping on the weekends, my wife and I purchased a couch from these guys four weeks ago and it was delivered yesterday evening. Wow! The couch is beautiful and far better than the one we were considering at Restoration Hardware! Plus the guys who delivered it were so nice. read more

I have three pieces of CoCoCoHome furniture and am in LOVE! The quality is impeccable and I loved being able to customize all of my pieces down to even adding Swarovski crystals to one ottoman. Beautiful pieces! Steve and Danielle are amazing and helped me to have a seamless process and delivery to my NYC apartment. read more

I have an English Arm sofa in Saloon leather and a Jack Russell terrier who loves being on the couch. Best sofa I've ever owned. It's comfortable, looks great, and the leather had held up extraordinarily well. I couldn't be happier with this sofa. read more

Love this Company! Bought my sectional from them for a great price and the Quality is super! It is by far the most comfortable couch I have tried! Costumer service was great! The whole buying experience was just fantastic! read more

I will say that unless you weigh 100 pounds you will receive a beautiful chair with no support if you are looking for art it's a great piece beautiful appearance, useless as a 3500 chair bulldog loves the footstool read more