Cancel

    Open app

    Search

    Cocoa Kennels

    3.6 (15 reviews)

    Services - Cocoa Kennels

    Pet sitting

    Cocoa Kennels Photos

    You might also consider

    Recommended Reviews - Cocoa Kennels

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    What the website says.
    Rachel D.

    It takes a lot for me to rate only 1 star, but if there was an option for 0 stars, then Cocoa Kennels deserves exactly that. We had a pre-booked hotel for 3 nights in Florida that was not dog friendly. The hotel suggested Cocoa Kennels. On the website, Cocoa Kennels is described as a "tropical resort setting" almost "botanical garden- like" with a "huge" parking lot. They claim pets would much rather be here than with a friend or at home. There's also a "mammoth 75 x 50' playground." The inside is described as "practically equivalent to a 5 star hotel" and you'll forget you're inside a Kennel. There are separate wings for small, large and older dogs, so they can feel "safe and comfortable." Every dog room is a "two room 'suite', where there is an indoor bedroom for playing, relaxing, sleeping, and an outdoor run for exercising, visiting, & relieving themselves." It goes on to list a filtration system & ultraviolet sterilent system, plus multiple A/C zones and ceiling fans, and a daily cleaning regime. They provide "healthy" meals or you could bring your own food. Supposedly 24 hours listening music is played so your dog never feels alone. They offer 'a la carte' options such as a raised fleece Kuranda bed for $3/ day, peanut butter treats pizza snacks, and extra massage/play time for various prices. There is a "celebrity special care suite" that is a semi private wing with individual accommodations. It then says all rooms include: comfy sofa lounge area, 42" flat screen TV, DVD movie selection, a raised kuranda bed, and 4 playtimes. This sounds pretty phenomenal for a Kennel, right? Well i was highly impressed, so I made a phone call. The person that answered was the female owner of place. I explained that we were traveling and were looking for a place to board our dog, and that her Kennel sparked my interest because it sounded fantastic online AND was recommended by the hotel. She cut me off quite a few times, and had her young granddaughter there in the background. The conversation went like this: I would ask a question, she would partially answer it, stop to talk to her granddaughter, then get back on the phone. I chalked that up to kids will be kids, as the granddaughter is probably not there every day. I SPECIFICALLY asked what the difference was between a regular suite and the celebrity suite listed on the website and she explained that the ONLY difference was the celebrity suite came with 4 playtimes, where as a regular suite does not. She said because it was our first time, she would gift us those 4 play times. I thought, "wow that's great!" because I didn't have to pay the celebrity price then. I made a reservation for Libby. Upon arrival, I was EXTREMELY confused. The place is rather small, and you could easily miss it driving down the road. It also doesnt look anything like a botanical garden. The parking lot is NOT huge, there are only spaces for about 8-9 cars. I must be blind because there is no 'mammoth 75 x50' playground anywhere to be seen. Walking inside, it is most definitely not comparable to a 5 star hotel. It is very run down, paint chipping, random things in chairs, no rhyme or reason really. I The owner took our information, and kept referring to Libby as a 'he' when she was wearing a pink collar /leash. I then saw the so called "suite" my precious dog would be staying in, and it was nothing more than 4 small concrete walls with a small hole in the back, concrete floor, and metal cage door. It did not look, smell, or resemble anything "clean, safe or comfortable." Where was the couch? The tv? The dvd selection? I heard no music. I was not offered any a la carte options. I had to ask about the kuranda bed myself, otherwise it never would have been mentioned. I noticed the "healthy meal" options was Purina, which is practically dog poison, so thank God I sent Libby with her own food. I WAS SICK TO MY STOMACH leaving my dog there, but i did not have a choice that late in the game. On the morning of pickup, Libby was curled up in her cage, head down, & didn't even respond to my voice at first. She looked up when the Owner undid her lock on her cage with this sad, abandoned look in her eyes. I wanted to cry. She realized our family was there & quickly ran past the Owner, straight to the exit door, almost as if saying "Get me out of here!" She ran around in circles unsure of who to go to for loves and kisses. The owner herself stated that she was surprised that she was such a little energy ball because she didn't really move or make a sound during her stay. The owner also tried to charge me $5/day for a kuranda bed, I politely showed her that the website said $3 and she laughed & said she had no idea. She clearly has no idea about anything on the website because it was NOTHING like what was described. All I can say is How Dare You try to pass off that poor excuse of a Kennel as a "Tropical resort for Dogs." SHAME ON YOU

    See all

    Photo of M Y.
    0
    3
    0

    26 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Rachel D.
    9
    41
    109

    8 years ago

    Helpful 7
    Thanks 1
    Love this 1
    Oh no 1
    Photo of Lily Y.
    1
    148
    397

    9 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    15 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    15 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Cocoa Kennels

    Review Highlights - Cocoa Kennels

    Yes they did take my dog right away from me as I got there, but this is for the dogs best interest and mine :).

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Pet Pros

    Pet Pros

    (14 reviews)

    Pet Pros is amazing. They have been my go to place for good healthy food for many years. Janet is…read morein my opinion a Food Guru. Their new groomer Terri is fantastic. The dogs and their parents love her and the care she takes with them. Janet and your team THANK YOU . To Chad F. I do believe it would serve you better to check your facts. Spreading false stories without really knowing the whole story is not a good thing. Pet Pros is an amazing place !!

    A coworker of mine highly recommended this pet store because my rescue dogs were not happy with the…read morefood I was feeding. I learned that I was not was not feeding my pets, healthy food, I had exhausted all of my options, including the vet. Blue is not a healthy pet food. A lot of pets, develop pancreatitis cancer on a blue diet. My coworker suggested I speak to the the owner, Janet. I am so glad I did. My pet problems with food were solved that very day. Unfortunately, I'm not able to put them all on the same food due to the needs of each pet. Her recommendations for each of my pet were spot on and I no longer have the stress of dealing with picky eaters. At first, I thought I would not be able to afford the pet food however, Janet pointed out to me that because it is so much more healthier, you don't give the same amount as the yucky, grocery store, pet food. It's not filled with fillers and byproducts. Anyone who loves their pet the way they love their children, like me, should definitely go here to get the proper healthy pet food. Think of it this way, as you will be, reducing the amount of veterinarian visits. My white boxer was occasionally having problems with diarrhea and I would have to take him to the vet. They would prescribe him a probiotic. a $200 to $300 visit every 2 to 4 months. I started going to Pet Pros in October located in Rockledge on Barton close to the thrifty produce. and have not had health issues with my pets. I am telling all pet parents. you cannot put a price on the life of a loved one. Please keep an open mind when shopping. It may seem expensive, but you are getting top quality. I always try to support the family owned businesses as opposed to the big box discount stores that everyone is so addicted to it. They do not give back to the community, nor do they help the poor people that spend their hard earned money there. Please support these independently owned, high-quality businesses. You will be doing your loved ones and your self a lot of good. Janet did not know a whole lot about me, but she did know that I had several pets on a fixed income, and she never pushed me into buying things I did not need. She gave me samples small bags for my other dogs so that I did not have to buy the entire bag to see if they liked it. Also, they have a Rewards program. After you buy so many bags, you get a free one. She immediately built my trust. I'm very disappointed to see people give one star rating because of the pet grooming situation. LOOK AT THEIR MISSION STATEMENT. They are pioneers of providing healthy pet food. That is their goal. Not pet grooming. You were very FORTUNATE to have benefited from the great pet grooming service they provided. I am guessing if the pet grooming, service was not so good, you would not be complaining! Pet grooming was not a goal, it was an extra service that she tried to maintain as long as she could. Apparently you benefited from it. Now you are angry it's gone. Sounds like you should have given a five star review for all the great pet grooming you received keeping in mind it's not a part of the stores mission statement or goal. Janet & partner has worked hard over the last 25 years to maintain her stores, has expert knowledge, provides customer solutions. Because of inflation and wage increases, McDonald's, Walmart, Petsmart are not going to lose money. Just listen to the news, mom and Pop stores & independently owned restaurants are struggling. You do not know the situation. Sometimes business decisions need to be made in order to survive. You expect a single business owner to run to stores 365 days a year, and then expect grooming services, which is a growing booming business. These small stores are not set up to accommodate these services. Do not punish the store based on one factor. I would like to see you run an excellent pet store like this. You do not know the logistics of what's going on behind the scenes. I find it unfair and very selfish to slam a hard working independent business and their team. I used to go to a pet grooming shop behind JCPenney. The strip center of stores behind the Merritt island mall. I took my cats at the beginning of summer to have them shaved. The lady and her husband ran the place. The shop was the same size as Pet Pros. I could see in 2015, both of them never had day off. Look at the bigger picture when making a review of the business.

    The Paw Spa Pet Grooming

    The Paw Spa Pet Grooming

    (9 reviews)

    GiGi went there today for the first time. She got pampered and taken such good care of by Stephanie…read moreand Katt. She's going to be 14 next month, and they were so kind and gentle with her! She also has Old Dog Vestibular Disease, and they watched her the whole time because she gets off balance. I'm so grateful to them! They really care, and it shows. GiGi came back looking and smelling beautiful! I highly recommend Paw Spa! And they don't have crates! It's really cute the way they have the room set up. GiGi even cuddled they said with another dog they had there. Very cool!

    THIS IS AN UPDATE: As far as THE PAW SPA PET GROOMING, my…read morereview is still the same. After being to the vet and taking the medications, I'm glad to inform that KHLOE IS BACK TO HER OLD SWEET SELF. Meaning: she wasn't sick when she went to get groomed. She got sick 1-2 days after that so bad that we thought we were going to loose her (she's 16). ANOTHER MISTAKE was done and eventhough I tried to get the info from the vet (that I'm not going to mention here, but Khloe will no longer be their patient)... Before grooming, the employee asked me about her shots, which I did not have the info on hand... In front of me, she called (?) the vet who apparently gave her the okay to go ahead with the grooming. Detail: her BORDATELLA had expired on 10/25/25.Which I didn't know and I believe it's required for dogs who socialize with others. She should had denied service right there. At this point, I don't know who's "not telling the thruth". Khloe wasn't seen by her usual vet, but another one who's not listed on their website. When I enquired the vet, they "go around and around" without a "direct response" eventhough "all calls are recorded". I can only get to one conclusion: they're protecting each other. Be careful with who your trust "your babies" with... principally when they're old. We're their voices and it has been proved to me that not always these businesses have their best interest on mind, but that the $$$$ is way more important. Thanks to YELP who allow us to write here a review that can not be purchased and/or changed by the business owner. ps.1 - Yes... She had knots this time as many other times in the past. Groomers should know how to deal with that. Khloe was going there since 2022 and never had a problem with Ashley. ps. 2 - Owner said that it was going to send me a record of the conversation which I never got and now I probably have been blocked from her phone. Which, BTW it's okay with me because I really don't want to deal with either businesses anymore.

    Cocoa Kennels - pet_sitting - Updated May 2026

    Loading...
    Loading...
    Loading...