I had to find a new nail spot that me and my mom and husband could got to and get services all…read moretogether. This place is great and the customer service is also excellent. I have not had nails breaking, chipping or otherwise.

Honestly, I'm somewhere between a 2-star and 3-star rating for The Nail Spot & Spa. This was my…read morefirst visit. I was looking for a salon closer to home than the one I normally use. I arrived on a Monday around 11:45 a.m., and the salon was very quiet. I was greeted by a friendly gentleman who answered my question about the price of a shellac pedicure ($53), and I was taken back for my service right away. The nail technician was a young man. He didn't really greet me or introduce himself, he simply began the service. He seemed kind, so it wasn't a major issue, but it didn't feel especially welcoming. I chose the basic shellac pedicure, and one thing I found odd was that he never offered to turn on the massage chair. I didn't think to do it myself, but it's something I've come to expect during a pedicure. He asked if I wanted my toenails trimmed, and I said yes. Unfortunately, he cut my right big toenail much shorter than I wanted, and it ended up slightly crooked. The entire pedicure also felt extremely rushed. Even with me changing my polish color after he painted the first nail because I didn't like it, the service was over very quickly. He was gracious about letting me choose another color, which I appreciated. My biggest disappointment was the overall quality of the polish application. It's hard to explain, but his technique was very different from what I'm used to, and I just wasn't happy with the finished result. When I went to pay, the gentleman at the front asked how everything was. I mentioned that I wasn't pleased because my toenail had been cut too short and a little crooked. He looked at it briefly, said something to the technician in another language, and then immediately changed the subject by pointing to my fingernails and saying, "Next time come back, we can do a refill. Time for a refill." That response surprised me because my concern about the pedicure was never really acknowledged or addressed. I simply smiled, paid, and left. I stood there thinking, "Sir, I won't be coming back". Overall, everyone I interacted with was polite and friendly, which is why I'm torn between giving two or three stars. However, the rushed service, the uneven toenail cut, the polish application, and the way my concern was handled left me disappointed. Unfortunately, I don't think I'll be returning.

Paid $ 55 for eyelash clusters. Within 3 days my eyes were itchy, swollen and irritated…read more Filed a complaint with the Texas Department of Health today. They cannot get away with cheap products causing damage to someone's eyes !!! Boycott and ban this place ! Shut these filthy people down!!

I came a month ago and for my pedicure I paid around 50 for the most expensive pedicure they had…read moreand I did a white French tip shillac. This month I came in and did the middle pedicure with no shillac and they tried to charge me 30$ more for nail polish. I had to leave it was ridiculous no customer service skills at all.

I love my nails! They're so cute, just like the inspo pic. The nail tech was very nice too:)read more

Chi is so sweet and THE BEST. She never rush or make you feel rushed she makes time for all her…read moreclients. It's always best to make an appointment tell her what you need and she allots the time. I followed her from another nail salon and I don't regret it. My nails are always so pretty I get many compliments and her pedicures are the BEST!!

Van is a HORRIBLE STORE OWNER!!! NEGATIVE STARS IF I COULD…read moreFirst, ONLY & LAST time I will be coming here. Brianna is the nail tech that did my services. She does a fine job but she had a few mistakes with my services nothing bad overall just a few nicks which did hurt but apart of the process. She did my French pedi & it was in fact very chipped! FIRST ISSUE She used her nails to clean the edges at times so that was why. I called to get my toes fixed the next day when I noticed it. I was told you anything you need fixed you must return to the person that serviced you. Which was false because, Bri the next day called at 8:27am asking me to come in at 9 & also said anyone can service you. Now at this point two staff members in the same place are saying two different things. SECOND ISSUE Long story short Bri scheduled me for 7:40pm (aftr hrs) it's an appt only nail salon. I told her I couldn't come at 9am when she called me 8:27am. I missed my appt honest mistake. I forgot to call saying I won't be able to make it. By 8:15pm that night I received a phone call about the missed appt from Brianna she said she was upset I didn't show up for my appointment. I understood why she would be upset & profusely apologized countless times about 10+ times because I understood my mistake in not calling kept her at work for longer than she needed to be. At that time I asked her when she would be next available because I still need to have my toes fixed & I felt so bad at what just happened I wanted to compensate her. I let her know I will definitely compensate her I know it wouldn't change me not showing for my appt but at least I wanted her to know I am truly sorry and wanted to show her with compensation as well. She told me she'll be off for the next couple of days (Sun-Mon) but wanted to call and tell me that she's upset and don't know what to do because she's so angry I missed the appt. SHE DID NOT EVER MENTION A POLICY! I let her know no problem I'll call next week & come whenever I am able to. After all that transpired, I thought "water under the bridge" because a PERSON IS DOING THEIR BEST TO CORRECT A MISTAKE THEY MADE AS WE NATURALLY DO AS HUMANS NO INSTEAD I WAS BLOCKED! Which is SO silly because I came to get my services done initially what makes you think I can't drive back there? So I did! That's when Van the manager let me know that her and Bri talked & decided they will not give me any services because of "policy". A policy that Brianna never mentioned on the phone at any point on our phone call because she was "so upset she didn't know what to do" if she didn't allow emotions to take over and just do her job & mention policy then obviously I wouldn't be calling again to get my toes. Then I find out I'm BLOCKED! Explain to me how this is a resolution for a customer that paid $230 for services ALREADY & needed to come back to GET MY TOES FIXED THAT BRIANNA MESSED UP I came to Van & acknowledged yes I was wrong I made a mistake and did whatever I thought was a way to make amends because once again I MADE THE MISTAKE. Instead Van and Bri decide the best resolution was to block me?! Instead of Van as the manager saying something like "I know you were unaware of the policy but we do have a policy, I understand you made a mistake and wanted to correct it, moving forward in order to continue to receive services policy has to be respected" Ok NO PROBLEM at the point I would KNOW your policy & respect it!!! Instead Van offered no resolution to help and I will make it my MISSION now to post this review EVERY WHERE. YELP, REDDIT, BBB, Trip Advisor, Tiktok, IG, EVERYWHERE !!!!!!! Van is A TERRIBLE MANAGER do NOT offer this place ANY OF YOUR HARD EARNED MONEY Brianna is an emotional and reactive mess, like girl please make sure to keep this same energy next time in life you make a mistake. You explained to me you were upset you waited 30 mins for me & I apologized many times & OFFERED COMPENSATION for my mistake This company gives NO GRACE now I will make sure you all get NO GRACE!!! I PAID $80 FOR JUST MY TOES ALONE

Had a pedicure with Nan. OMG. Heaven…read more And Taco Nail is one of the nicest cleanest salons I have ever been to.

Always love coming here! I usually do pedicures here and my…read morego to is Crystal, she's so sweet and does a great job (I'm picky) but, honestly everyone is wonderfully professional They do offer drinks The salon is clean and very well equipped. They offer many services! I think I will branch out and try different services Quiet, zen

This place has gone downhill. I used to come often, but I went the last couple of times and they…read morewere not able to do a simple job. Filing was crooked and it took them forever to try to get it right. Never did.

Terrible service, didn't get the right color and bad job on nails. They were all mean mugging all…read morethe time don't recommend

Been coming for years!!!!! Love the way Mai & Trini do my pedicures forever my fav, Also want to…read moregive thanks to Trisha and Amy for always being attentive to my mom at all times. I always brag about them, forever beat prices from atascosita or Baytown locations!!!!