Steve is excellent. I trust him and he doesn't rip you off. He tells it like it is. Great guy too.read more

Never again! I feel that the fee that I was charged was exorbitant for just cleaning my dryer duct,…read morethe tech caught me in an off moment and I was in a rush to leave for an appointment or I wouldn't have ever paid that amount for a job that I never even received an itemized statement for! When I called I was told that I would receive it in the form of an email, never received it! My service was done on 1/28/26! If this is how they conduct business, I wouldn't patronize them and won't ever again! Fool me once, shame on me!

I just had my summer HVAC maintenance done. I don't normally write reviews but Omear was fantastic…read moreat his job. He is very thorough and offers good information in order to help make your system last. Would definitely recommend.

They replaced two hvac systems in our house. Great price. Friendly owner and employees. The whole…read moretransaction was smooth. We got a very quick response. The installers were very nice and very efficient. They made sure we knew what was what and how to operate the new thermostats before they left. Thank you to everyone there. Thank you to everyone there!

The technician who has come out to my home on two occasions has been great! I would use him again…read moreand recommend him if he wasn't affiliated with this company. I am changing my review of this company because I found the owner to be dishonest. The technician had given me a quote for repairing my heating and the owner called and told me it was the same price that I had been quoted. However, the owner changed the price. When I agreed, I told him that I would agree if it was the same price that I had been quoted. He lied and said that it was the same price. It wasn't! When they came to do the work the price had been changed, and he wrote on the work order that I had agreed to the price. He is wily and dishonest! After that day, the owner just showed up at my house without an appointment. The owner is not trustworthy, and I do not recommend this business! The Owner was dishonest again when he replied to my comments. The situation happened exactly as I reported above!

They installed a new HVAC system. Very professional from the beginning to the end I would highly…read morerecommend them.

Erik was on time and was done in less an hour. He was respectful and got to work right away. Would…read morerecommend them.

Wow, What a great new small business! Eric came to check out my AC that stopped working this week…read more Called him at 8pm on a Wednesday night. Came the next evening! What an intelligent, articulate, polite young man that carefully listens to his customers! I am a former educator with a good bit of knowledge of how to fix things so I'm not easily impressed with customer service now days! A very skilled young man that found the problem and had my unit working in about 30 minutes. Eric is a Miracle Worker and he charged me an incredibly reasonable amount for his work. Just an outstanding experience with him and I wouldn't use anyone else. He also saved me a tremendous amount of money on a unit that was very old! Just an all around talented and skilled young man with great listening and people skills that I am sure will take him far in his new enterprise. We all Need to support Small businesses like his as big corporate companies only want to sell you more stuff than fix your existing equipment. Eric just has a great company and I am proud to be his customer and know I can count on on him to be prompt, fair in his pricing, and really listen to his customers so he fixes things quickly and inexpensively!

These guys are great. Real pros that know their stuff, and not afraid to do the real work. They…read moretook the time to understand the problem, did their investigation, very thorough and took the time to explain the issue. I am no plumber, but these folks are, and they were gracious with their time, and explained it all, and provide options, pros vs cons, best practices, and did not once pressure me to make a decision. Mark, Eddy, and Mike did a superb job. They had no bias, and gave me all the facts and options to make my own decision. At the end of the day, I feel like I can trust them. Real pros. Arrived when they said they would, did what they promise and even more. Fantastic experience. If you want a plumber you can trust.. look no further.

The plumber arrived within 2 hours of my call for a clogged main drain which I really appreciated…read more He snaked it and the water flowed fine when he left. But two days later the same clog came back. I called and they did come out again for free but I ended up paying for a hydro jetting service the second time that probably should have been recommended first. Friendly guys but felt a bit like they took the cheap fix first just to get a service call fee.

THIEF AND SCAM ARTIST!…read more I paid Jarvis $5K to replace an old failing exterior condenser. After a year of excuses and no installation, I was forced to get one with a different vendor. After another year of excuses, I am still owed $2100. It turns out I am his third (at least) victim of this scam. DO NOT DO BUSINESS WITH THIS MAN! https://www.bbb.org/us/ga/atlanta/profile/air-conditioning-contractor/j-cooling-llc-0443-28124227 https://ecorp.sos.ga.gov/BusinessSearch/DownloadFile?filingNo=27987698

I've been using them for a few years now. Always great communication and good work at a fair price.read more

Dave came to service where I work and could not have been more professional. He was thorough and…read moreexplained in detail what was needed and what he could take care of today. Pricing was straight forward and fair. Work was done in a timely manner. I highly recommend this company for work within a 20 mile radius of Smyrna.

Prompt, professional, did only what was needed to get my AC back up and running (capacitor and some…read moreFreon). And their front-office and dispatch communications are excellent. I may sign up with their twice a year ongoing maintenance club, I was impressed with the technical competence and customer service.

I've never written a Yelp review before, but after this ordeal with Pendley Heating and Air, I feel…read morelike I have to. A few months ago, I needed my ductwork completely redone. I called Pendley along with 3-4 other HVAC companies for estimates. When I called Pendley, the woman on the phone was rude right from the start, but I ignored it and just wanted the estimate. She never mentioned there would be a $125 fee for the estimate--if she had, I would've gone elsewhere. None of the other companies charged for estimates; they were all free. Pendley scheduled a tech to come out on a Wednesday at 8:30 AM. He showed up late, never called, and never even explained anything before leaving. I called the office, and they said they'd send me the estimate. During that follow-up call, they casually mentioned the $125 charge. I told them I wasn't paying because I was never made aware of that fee. I never got the estimate in writing, but I did get a call saying it would cost "around $400" to replace my ductwork. I almost spit out my drink. The actual cost for this job--now completed by another company--was about $3,500. Months later, Pendley called demanding I pay the $125. I explained again that I was never informed upfront and didn't think it was fair to charge me after the fact. They said I'd be hearing from the owner. He left a rude voicemail, so I called back to clear things up. Instead of listening, he said, "I've heard the recording, and she told you there was a fee. Do you really think I'd drive all the way to Cedartown for free?" Look, I don't care if a company charges for estimates--that's their prerogative--but customers need to be told up front. He then threatened to take me to magistrate court over this $125! I initially told him I'd pay it just to get it over with, but something felt off. The next day, I called and asked to hear the recording. Suddenly, the owner wasn't so confident. He snapped, "Do you really think I'm going to go through all that effort over $125?" Well, sir, you're the one dragging me through this. He told me I'd have to drive to their office to hear it, then when i said i would, he backpedaled and hung up. So either A) they don't have the recording, or B) they do--and it proves I was never told about the fee. This is not how you treat customers. Threatening people with court over something that was never disclosed is beyond unprofessional. I will never do business with Pendley again and highly recommend others stay away.

Used Pendley now for seven years…read more Easy to schedule a service call and the technician arrived at the agreed time. Never have these folks forced an up-sell and they always offer more than one solution to problems, explaining costs, risks and benefits associated with each.

We started having cooling issues in our newly purchased home, so we gave EZ H&C a call late one…read moreafternoon, and they were at our place at 9:00 am the next day. Erickson and Anthony could not have friendlier as they worked their way through the system, diagnosing the problem...and explaining things each step along the way. They quickly identified the issue as a faulty thermostat, swapped it out and cleaned the outside unit, and were on their way...all at a very fair price. If you're having HVAC troubles, call them. We wish we could give them 6 stars. Thanks guys!

From the owner: 24 hr business, best prices, and are always looking to serve your family. What could be more…read moreimportant than a comfortable living for our families? Call today!!

FANTASTIC!!! I called and they put me on the schedule for the next day!! Which was great since my…read moreAC wasn't working!! Ben kept me updated on his arrival time and called me as soon as he knew what the issue was. I highly recommend using them if you're having HVAC issues!

These guys at R&R Heating and Air are AMAZING!!!!! I previously had a sub-par experience with…read moreanother HVAC company. The other company took over two weeks to get in a part under warranty and twice the distributor he used sent the wrong part. I had to threaten this other company before I finally got AC. In fairness to the other company, they did replace my entire AC unit (under warranty). However, that was only after I threatened to tell every builder, mortgage broker, realtor, insurance agent and interior designer I  knew. (I used to be in the building business myself.) Then my AC unit froze up and quit working after only one week. Needless to say that when I was searching for a different experience with an HVAC company I was very leery and suspicious of everyone I spoke with. I got a recommendation from a group of neighbors to try the guys at R&R. WOW, what a difference these guys made! I was honest and upfront with them and they worked HARD to put me at ease and gain my trust. They diagnosed the problem I had and found out I needed a new evaporator coil. They researched and found out that the part was also still under warranty. Unlike the other company, they were able to have a replacement part the next business day.  I found out what the labor charge was to replace the part and was skeptical about the cost. Friends got in my head and were saying that's too expensive. So, one day while I was home I saw a different HVAC company guy drive by my house and I flagged him down. Come to find out this guy was a neighbor that lived a few streets over. We started talking and I explained my situation to him. I explained that I was afraid I was paying too much for labor. My neighbor got out of his van and hooked up his tools to my AC. He confirmed EVERYTHING that R&R said. I asked him about the prices and he said, my charge for this would normally be $50 more. If you are getting it at the price quoted, you are getting a GREAT deal from R&R. He made some recommendations for additional service work I might want to have done. I called the guys at R&R and asked them to do some additional work when they replaced the broken part. He said no problem and I told them I wanted to replace the plenum above the furnace because it was leaking cold air. They investigated and found out that my plenum was not a standard length. After doing some research, they found a way to repair and replace the plenum and seal up all the air leaks above the furnace. They did everything the same day and when I got home the difference inside my home was very noticeable. The airflow coming from my ductwork was stronger in all the rooms. My house is now cooler than before and my unit is not running as often. I can't say enough great things about this company. They are reliable and do the job they say they are going to do. Their prices are fair and REASONABLE. They do QUALITY WORK and above all, they are HONEST PEOPLE who WON'T rip you off! I HIGHLY recommend R&R Heating and Air. If you use this company, you WILL NOT be sorry you did.