These are a pair of sandals that were too long for me. I had another pair of sandals that Mr…read more Rojas fixed by making them shorter, he once again did an amazing job doing the same to this pair of sandals. Very skilled shoe repairman and craftsman! So happy with the outcome! Now they fit perfectly, thank you!

I had a shoe "challenge" and went to Step-N-Out Instant Shoe Repair. Mr. Luís pretty much…read more"instantly" fixed the issue. He had me try the shoes on, so he could assess the situation. Then, he came up with the best solution. I was thrilled. I needed to wear them the next day, and because of Mr.Luís' expert knowledge, I did. I recommend you bring all your shoe issues to Step-N-Out Instant Shoe Repair. This is a gem of a business. Thanks, Mr. Luís!

The boots were too big and I didn't like the zipper. They removed it, tightened it and added the…read morepiece of fabric. They look and fit so much better, Thank you!

Santa Barbara Shoe repair is a wonderful cobbler shop that delivers top quality shoe repair at a…read morereasonable price. Like most shoe repair, a job can take 2-3 weeks to complete but I believe that there is no rush when you're doing quality work. At the end of the day, the boots they re-soled for me are now better than new. Many thanks.

I have been to the business, it was supposed to be open. It was closed…read more I have called and left my number, nobody called me back. I just called and the message said "This mailbox is full". It seems that this business is no longer in business.

My lace-up midcalf boots were elderly, to say the least. The sole on one was separating, and when…read morethe owner examined it he pulled it completely off. Yikes, they are goners for sure. But he took them and gave me a ticket. That was October, 2025. This is mid-January, 2026, and I've been back twice and each time he can't find them in his shop but said he must have taken them home to work on. I would understand if they were not fixable. I guess they are gone, one way or another. Too bad, I can't seem to find similar ones anywhere. I loved those boots...

highly recommend lee!! walking into his shop is like a tornado went off in there but it's a kind of…read moremadness that you can trust hahaha. it's an organized chaos. he repaired my vintage leather platform sandals for just $20 and were ready when he said they would be. today i brought in another pair of shoes and he first asked me how much i paid for them. he said the work was a bit complicated so it would be $40 and might not be worth it to me if the shoes didn't even cost that. i really respected him giving me honest advice and not just trying to take customers money!! he's a magician come bring your goods to lee

I had a very disappointing experience here. I went in with a few simple questions about repairing…read moremy shoes, but the owner was rude, impatient, and clearly annoyed that I was asking. Instead of answering my questions, he eventually threw his hands up and told me, "Go somewhere else." I've never been treated so disrespectfully as a potential customer. Customer service was terrible, and the owner's cranky attitude made me feel completely unwelcome. I won't be coming back, and I can't recommend this shop to anyone looking for friendly or professional service.

I never understood why sales clerk and retail stores can have an attitude. Walked in was browsing…read morefor about 10 minutes, and the woman just stood behind the counter and didn't say a single word to me while I was in the store not even hello. If I worked on commission, I would certainly be more friendly.

Stephanie was awesome. She spent time ensuring that I found the right work boot and the right…read moreinsert in the perfect size. Customer service here is amazing. I went back the following day and purchased some heritage boots too. I can't recommend this store highly enough.

He's such a kind soul and his work speaks for itself. I shocked at how good they look considering…read morethese have been beat for the better part of a year. I think the price is reasonable for a requesting a new sole, midsole, laces and he even cleaned/protected them. Also I got them back in two days which was exceptionally fast.

Brought pair of sandals in for new velcro. Two days late having them ready and that's after him…read morenot having them ready the 2 times I came back to pick up. Said he'd spiff them up with a polish. When picked them up finally, hadn't even cleaned them and threads hanging by where he installed the velcro, He didn't have good reviews and I should have paid attention, but he was close and figured whaT COULD GO WRONG. EVERYTHING DID DON'T GO THERE. YOU'LL BE SORRY YOU DID IF YOU DO.

Rudy was very creative, fast and affordable when he repaired my sandals…read more I would use Rudy and recommend him for any leather/ shoe repair

This guy took my cowboy boots in .. I asked to get them shined and specifically asked for him not…read moreto paint them multiple times.. said he was going to go through them giving them a polish and a finish. When I got them back he completely painted the boot a new color. He even had the audacity to paint over the stitching " Ariat stitching" and it just looked like shit. I don't recommend going to him. He promised services he didn't give and when I got them back he even said he didn't have time to give them the "finish" and still charged me full price. He also doesn't have a shop like the maps show he works from home.

I've been very happy with Northside and I find Emmanuel to be a pleasant person with whom to speak…read more He's running things on his own and seems most gracious to those who also treat him with kindness and respect. He is a very talented cobbler and works fast and effectively.

Good work, kindly staff. It always feels like stepping into the past and speaking with a true…read morecraftsman.

I had some unique items that needed repair (mesh grazing muzzles for horses) They were repaired and…read morethey did extra stitching on the opposite side. I was very impressed at the craftsmanship. And the fee was affordable. Thanks

I couldn't be happier! Affordable, quick turn around and so well done. These are my favorite boots…read morethat I wear nearly every day. I needed the heel repaired and he went above and beyond. Couldn't recommend him more.

Great Service! The gentleman did exactly what he said he…read morewould do! My shoes were ready and restored to perfect condition as promised. I'll be back! Thank you