They cracked my engine cover and tore an intake hose attached to cover underneath and didn't take…read morethe time to reconnect the main air intake to it's front end receiver. The service man who finds the cheapest local parts is great. It's the careless workers trying to rush through repairs thats the issue. After taking it in for a simple fix, bc of what they did my car started throwing all sorts of codes. Careful with this place. Fair prices but shoddy work. You want a mechanic who works on your car like its his own and not just a rented jalopy.

Mark and the guys are terrific. They are honest, knowledgeable, and affordable. I will be taking my…read morecar here from now on!

I've been a steady customer of True Tread for 15 years today I went to get the standard 5000 mile…read moretire rotation and spin balance done. Well after getting scolded by a mechanic and told I don't need spin balance and to quote "It's a pain in the ass to do" and "We're short handed". They will no longer see my vehicle or me again. I went in for contracted service and was basically told no and piss off. DONE!

They are efficient, thorough, and do not oversell. In fact, during their overall safety check,…read morethey discovered a bulb out and replaced it free as a courtesy. It is worth the drive from Niles to have my car so well cared for.

Had the unfortunate mishap, of a flat tire on the way in town off Rte 7, on the way to a wake of my…read moreadopted gram in Hubbard, that recently passed. After the run around with Triple AAA, taking awhile to get to me...choose this place and was satisfied. Honest, reliable, friendly staff..not thrilled on needing three more tires..happens on Buffalo NY roads. Highly recommend if your local, or out of town and find yourself needing service, wait was not even an hour.

Dave & crew are always prompt, responsive, and give full explanation of work done (and needing…read moredone). Pricing is reasonable and staff is knowledgeable and go out of their way to help! Wouldn't take my care anywhere else

Outstanding experience! We have been customers for years. They are very reliable and offer honest,…read moreaffordable work. Anytime we have something that needs ro be checked, Jason is our go to shop! I confidently recommend them for any automotive need.​​

During this transaction, the merchant exhibited major deceptive business practices, which forced me…read moreto immediately halt all contact and have the truck towed away: Refusal to Return Parts: When I asked about getting the old parts back if a replacement happened, the mechanic claimed a "core charge" prevented it. When I offered to pay the core charge out-of-pocket to keep my property, he refused to call his supplier to check the price, aggressively claiming he was "too busy" while I stood right in front of him. Refusal to Stand By His Work: The merchant wrote "New PCM to fix issue" on his paperwork. However, when I asked him to sign his name to validate that his diagnosis was correct and would actually fix the vehicle, he completely refused to sign it. Fabricated Billing Items: The merchant charged for items like an engine coolant sensor and its wiring. However, the vehicle's computer was not even communicating or reading data to generate a trouble code for that system. They billed for things that could not possibly have been diagnosed. Definitive Proof of Fraud (Dealership Invoice Attached): Because of his hostile behavior and refusal to sign his name to his own diagnosis, I had the truck towed directly to an official manufacturer dealership for a certified inspection. As clearly proven by the attached Official Dealership Invoice: The truck never needed a new engine computer (PCM). The actual issue was simply a broken wire running to the PCM. The dealership repaired the wire, and the truck runs perfectly on its original computer.

Honest, knowledgable, and good service…read more I have been going there for years and won't go anywhere else because I've learned to trust them. (I used to be very skeptical of car repair places because I had so many bad experiences elsewhere in the past.) They tell me if there's a problem and if it's urgent or not. They've never been wrong. Their prices are in line or a little less compared with most other places.

They helped me so much, we're very thorough and easy to understand. And very patient with me. Kept…read moreme up to date.

I've been coming here for over 20 years..please fix the horrible smell in here..!!!!!…read more The sewer gas smell in the touch-less bays are more than I can handle. After the car wash I went down to Shell for gas. When I got back in my car, the car still smelled like sewer gas..! Please address this..! Thank you.

I have been coming here for years to get the car cleaned up from time to time as when you live in…read morenortheast Ohio, you need to get the road salt cleaned off. Nice little car wash that has 4-self wash bays and 2-auto wash bays. Several vacuum's and of course the change/vending machines carrying glass wipes, Armor All wipes, air fresheners, etc. Prices are in-line with your typical car wash it seems. I paid $15 for the Ultimate Plus which is the top level wash you can purchase. The process is simple and relatively quick. The only draw back is space when it comes to waiting in line during the busy days. There's only room for about three to four cars in the lot ahead of the wash bay entrances before you find yourself in line on the 4-lane state route in front of the place. This creates of bit of a traffic issue for passing motorists accompanied with sometimes nasty looks as they pass by. I personally don't think it's worthy of losing a star because of this but those passing by may think think differently. Nice little amenity to have in my hometown.

The most important thing I can say about Cooper's is that they're trustworthy and fair. I recently…read moremoved back to town and was nervous about finding a new place to take my Honda (we've crossed the country many times--this car has my heart, lol), and a recommendation from a friend sent me here. They explain everything so I can understand, don't make me feel rushed, and answer all of my questions. Their prices have been more than fair, and the service has been excellent. My inspection, fluid services, and tire rotation were all done at a price that honestly impressed me. My alternator died and left me stranded around 2:30 in the afternoon. I called Cooper's, they told me to tow it right over, and they somehow got me back on the road the very same day--again, for a price that impressed me and was more than fair. Honest people, great service, and they have a new customer for as long as I'm in the area.

Great service and a fair, honest auto repair shop, which isn't always easy to find. Phil went above…read moreand beyond to take care of an issue with my car. I highly recommend Cooper Auto.

I have been using Knucklebusters for several years. I needed tires for my Fit. Jeff got tires and…read morehad them installed for the best price. I checked several places' prices. I needed the car checked for a trip to OK. Jeff always checked and gave the Fit a clean bill of health, fresh oil and top off for a minimal cost. When I needed parts ( most recently-shocks), the install was quick and the entire bill was way lower than what other mechanics were charging. MOST IMPORTANTLY, every visit I was greeted warmly,shown to a waiting area, and treated respectfully. Jeff always took time to listen and guide me through to the best care with total kindness. As an over 70 woman, that is a rare occurrence in the business world.

Horrible condescending tone over the phone. Extremely rude and not worth the cost or headache…read moredealing with this shop. Couldn't even communicate my cars problem without being interrupted and talked to like I am an idiot. Would recommend their competition.