I recently had some issues with my air conditioner and called these guys to see about servicing it!…read moreThey were prompt and thorough! I somewhat suspected that the Condenser was shot, due to its age, but wasn't sure! Well, they confirmed it! The service guy referred the sales guy and he was there the next day! They were very knowledgeable and took the time to explain everything to me and we're not pushy! They gave me a favorable quote and ordered the unit! It took a few days to get but when they finally got it, they showed up and took out the old and installed the new! They were very considerate and cleaned up when they were done! I think I got a great deal and am very satisfied!

Service was quick as service location was very close but reason this company was called they were…read morecompany that installed system and it was felt price was somewhat high compare to job recently done on another property where service call was #30.00 less

My Air Conditioning was not working properly, the thermostat kept going off; I called J & J for a…read moreservice; a young man came promptly, he was very courteous and efficient and explained thoroughly what he was going to do and after he finished my system was working perfectly again. I can recommend this company, I will use them again if needed.

There are plenty of great HVAC service providers in our area. Don't risk your investment or your…read morepeace of mind with J&J Air. I hope you find my thorough review informative before you take the risk doing business with this team. I simply raised my concern to management and wanted to share it with the owner for his awareness. He seemed like a great guy selling his business at seasonal community events which sold me engaging with him. I hope he knows what's happening to his business with these types of service experiences. I initially signed up for a annual maintenance agreement for my residence in Sept 2025. While the first visit went well, their internal operations and scheduling quickly fell apart. They completely failed to schedule my required 6-month routine maintenance in the spring. As a direct result of missing that checkup, I returned home from vacation in August to find my system completely offline. The emergency technician discovered that labels left inside the air handler (from manufacturing/installation) had clogged the drain line. I spoke to Trane directly and confirmed that leaving these behind is a known installation/service oversight. Had J&J completed the routine maintenance they were contracted for, this clogged line should have been caught early, saving me an unexpected outage and a service fee of over $500. Painfully, I had two service technician visit me for this problem and I had to point out to the second tech the label issue and he found a large one that had not yet clogged the drain line. The service manager empathsized with me but had a tone that there were issues with Trane vs the service providers. I didn't pull that string, just flowed with it. The service manager verbally agreed to provide a free renewal year to offset their scheduling mistake and the repair cost, the follow-up has been non-existent. Yet he didn't when I asked to have the owner reach out to me. He got really defensive. This seems to be their M.O. if you read their other negative reviews. Doesn't seem like they want to resolve issues or they are hiding these issues from the owner. Documentation was incomplete (sent photos without the actual technical report), and despite reaching out multiple times over several weeks via email to get the formal renewal contract or speak with the owner, my messages have been ignored. Save yourself the headache and money for a company that won't own their mistakes. Take your business to a local provider that values follow-through, basic communication, and competent scheduling. The photo is what appears to be the backside of a sticker or shipping in the air handler waiting to clog a drain line.

My heat pump is two years old and this is the second time for a repair. My regular technician was…read moreunable to come so I searched for someone local. Brunswick Isles HVAC responded within 10 minutes. It was about 3:30 so I really didn't think they would be able to repair same day. I was pleasantly surprised when Chris arrived and assessed my problem. He explained what was wrong (motor) and called a company to locate a new motor. When he returned he had a new motor in hand. Took him awhile to reassemble my heat pump. Runs great!!! Quick service.. Chris was very professional and I would recommend him to family and friends.

From the owner: We are a local, veteran owned and operated HVAC company specializing in residential repair and…read morereplacement options as well as being well versed in light commercial and new construction projects. We pride ourselves on providing the very best customer experience to our clients. We ensure all pricing is fair and honest, with detailed explanations of all work being proposed because transparency in your home and your comfort matters most to us.

Very professional and knowledgeable a go to guy for any AC or heating service call…read more New units as well. Picks up the phone price was very affordable. I would use this momma pop busy again.

I called this morning. The repair man told me exactly when he would be there and then arrived less…read morethan an hour from my call. He gave a prompt, accurate diagnosis, an exact repair figure, and a speedy repair. I was very happy with the service and set up an annual service plan. I am very happy to do business with this company and I highly recommend them.

Barrett came out twice within 24 hours to fix my drainage complication with my air conditioner …read more very skilled and experienced . All other reviews are 5 stars , but " Karen." thats how Karen's are lol

J Barrett and team are very responsive to my needs and do a great job maintaining my Dual Heat…read morePumps throughout the year. I have also used Jim and his team to purchase outdated heat pumps and it was done in a very timely and professional manner. I highly recommend J Barrett Heating. Bill from Sunset Beach.

Kool Freeze was so great to us. They were recommended by our neighbor. Another company gave us a…read morehigh cost to repair but wanted to replace our system and gave us three quotes, all over $10k. I was sick. David, the owner came and fixed our system. So reasonable on the fix and even more reasonable cost T replace if we had to. David was so nice and explained everything to me. I would call them again and recommend them highly.

Super hot day. Air conditioning broke down. It was a Wednesday 98° and humid. Called my regular…read morecompany Sandpiper heating and air. They came out and said it needed a part and couldn't do until Tuesday (6 days away) had a lot of problems with my York central air system since sandpiper installed it 7 years ago. So I decided, instead of waiting for the part why not just replace this haunted unit with a new one. Sandpiper said they could do that, but again not until Tuesday. No way I wanted to go 6 days in this heat wave without air conditioning. So, after over 20years as a Sandpiper customer I decided to try someone else. I read that Kool Freeze and several 5 star ratings so I gave them a shot. Brand new central air conditioner installed the very next day at an excellent price by very friendly and hard working installers. I see why Kool Freeze has 5 stars and why they are now my Go-to people for any future needs and recommendations. Thank you Dave and staff.

I called at 5:15 and was told "no techs were available until tomorrow morning"? My neighbors…read morerecommended this company amd we've used them in the past. This company must have lost their passion for making money? Or do not have techs that want to work after 5:00? This company is a joke. Office girl was rude to me. When I asked to schedule an appointment for 8:00am following day. I was told a tech couldnt get here until after lunch. My mother has breathing and health issues and cannot be without air. My neighbors have been right about every recommendatio except this one! A Plus is a waist of time too! Maybe these two companies should take the time to read other companies google/reviews? Take a few notes and get your crap togethe? loosing customers and bad reviews you can't hide from! Disappointed and found a real hvac company with very knowledgeable technician. I should have picked up on the company and their lack of concern for after hour emergenc calls. If I could have left no stars I would have. Owner Jeff at least called me back. 4 days and two emails later??? Thumbs down

Phoned today and explained I would like a free estimate for a new breaker installation for our heat…read morepump. I asked if they did free estimates and she could have just answered and said "no". Instead, the girl on the phone said they would have to diagnose the problem and that would entail a service call fee. After explaining that I only needed an estimate, not a service call, she rudely and abruptly said they wouldn't just come out for free so I ended the call. They certainly will not be getting any business from us.

Finally! An HVAC company that's reliable, cost effective, knowledgeable and truly customer service…read moreoriented! So very tired of other companies (2) that provided lip service, inaccurate diagnosis and above market fees! Thank you Piper and for sending "John" to resolve our issue!

Maybe not the cheapest in town but we're looking for dependable service, honest technicians, good…read moreproducts. We think we got all that and more with Sandpiper