Sam was the best. He kept an eye on the process at each step and resolved problems as they came…read moreup. Sam is a very knowledgeable mortgage profession. Thanks for a job well done. ladonna

Mary Trudeau and her team in the SLO office are truly amazing and professional. If you have a…read morecomplex real estate transaction you need to obtain your loan here! Her years of experience and knowledge are invaluable.

I would like to start off by saying that my wife and I have been Credit Union members for years. We…read morehave interacted with quite a few of the Credit Unions employees for a variety of reasons. All have been patient, kind and knowledgeable. We recently had the good fortune to meet Relation Specialist, Alfredo Uribe. Last week we discovered that someone was fraudulently taking money from our checking account. We contacted Mr. Uribe and and he patiently worked with us over several days to resolve this issue and to have our funds returned to us. We would like to compliment Mr. Uribe for his outstanding service, patience and personal involvement with trying to reassure us that all matters were resolved. We would also like to compliment the Credit Union and its upper staff for having the good judgment to hire a man such as Mr. Uribe. Mr.Villalobos

When calling in to get help with my banking needs I expect to reach a professional on the other…read moreend. Instead, I am connected with someone from another country with a ROOSTER crowing the entire length of the call. I mentioned it to the person on the other end and let her know how distracting it was. She pretended to not k ow what I was talking about. Coast Hills, do better!

Just closed on a new house and finally moving in. Had a great team with American Mortgage. On top…read moreof everything. Made the whole process so much easier. Can't go wrong with this team.

So glad i found this office . Jim ,Mac and Christi are the best and work extremely hard at getting…read morethe loan process done . I would highly recommened this mortgage office to any one looking to buy a home using a VA loan or first time buyer..

I have done four home purchases and countless refinances in my day and this was the easiest process…read moreI've ever had by a long shot!! Maura Estrada was my lending officer and she was amazing! She put up with all my panicked phone calls about rates rising and dropping. I honestly cannot say enough good things. I would highly recommend Maura and Loan Depot. It was fast, even with the crazy refi frenzies when rates dropped, and they were able to access all of my documents electronically...saved me the anxiety of having to search for docs and fax or mail. So, so easy. I hope to never have to refinance again, but if so, I am caking Maura at Loan Depot.

Kate Ferguson and her team are the best in the business! We just closed on our second home and have…read moreused Kate for both. She is incredibly dedicated, often answering questions or emails on the weekends and after normal business hours. In my opinion, she an expert in her field. I felt completely comfortable with her and knew that she had mine, and my family's, best interest at heart. Buying property can be a stressful experience and I'm very glad to have found Kate to lead us though the process in a very professional, but personable way. Thank you Kate!

First of all, buying a home is STRESSFUL! And, to top it off, we had the worst escrow ever...and…read moreNOT because of our lender. But, that's another story!! We worked with Carly Smith from Certainty and from DAY 1, she made the process as smooth as possible, with our impossible situation. We actually were able to get a 14 day close (which is super fast) and Carly made sure that everything was done right on her part and on Certainty's part. We fulfilled all of our obligations, although the escrow did lag behind and finally closed in 45 days. However, Carly's sense of urgency, her communication skills, and her reliability all made the process so much easier to swallow. PLUS, she's knowledge and FUN to work with! You feel like you're working with someone you've known and trusted for years, even though we just met her (via a recommendation from a trusted realtor friend). We just can't say enough about Carly and Certainty Mortgage. In total, this is our 10th home we've bought and hands down, Carly is the best mortgage broker EVER!

I have known Landon for many years through my real estate business. My wife and I recently acquired…read morea new home and got a loan through Landon. He is the ultimate professional in handling all of the details in acquiring the best loan product to suit his clients individual needs. He makes the process easy to understand and covers all the details in a smart and seamless manner. He will get the job done in a timely and efficient way with your best interests in mind.

David Brown is a true professional. Not only does he know the mortgage business inside and out,…read morebut he is very creative and can make transactions work where no one else could. He has helped my clients become educated in what is best for them with traditional mortgages and also in the confusing area of reverse mortgages. David is my 'go-to' guy when I or anyone I know needs assistance in his areas of expertise, and I am truly lucky to know him.

david, thank you for leading us through the reverse mortgage…read moreprocess. your skill and professionalism are second to none.

If I could give more than 5 stars, I would. Working with Pat…read moreat Central Coast Lending was nothing short of a miracle. From the very beginning, our situation was tough -- the kind of file most lenders would've walked away from or told us wasn't possible. We initially DID have a loan officer completely ghost us right before, but not Pat! He stayed patient, persistent, and focused the entire time. Even when it felt like the odds were stacked against us -- with hiccups in paperwork, last-minute surprises, and a tight timeline -- he somehow made it happen. He communicated every step of the way, always kept us in the loop, and fought hard to get us across the finish line. Because of his commitment, we're now officially homeowners. That still feels surreal to say! I can confidently say we wouldn't be holding these keys today without him. If you're looking for a lender who actually cares and gets things done no matter what, Pat at Central Coast Lending is the one you want in your corner. We'll be recommending him to everyone we know

Mike and his team are great! I used central coast lending initially because a friend recommended…read moreit. Mike ended up getting me the best rate out of everyone I filled out applications with. That was our first time purchasing a house. Mike was very informative and patient. Mike was extremely professional and proficient in his craft. We now have used Mike for the second time.This time for a refinancing of our home while we have even better rates available. Give them a try!!!!

Long story short - family emergency and I was out of work for 4.5 months to be hospital bed side…read morewith my son, which during that time my husband was let go of his job. I went to apply for a hardship on a couple loans in my name - towards the end I was informed that due to the fact my husband is on my auto loan, his credit card will be revoked. I said no, I will not go through with the hardship if that happens. 2 months later - NO hardship BUT my husbands card is revoked. I'm livid!!! So is my husband!! Now I'm being told that because I STARTED the process it automatically gets revoked. That was not mentioned until it was too late apparently!! My husband is SOOO ready to switch banks.

This bank is the biggest piece of crap I have ever dealt with. My mom had an account there for…read moreyears. She passed recently, and I, being her kid, beneficiary, and trust, went to go close out her account. The bank informed me that my piece of crap brother had already illegally done this. I asked how could this be when he did not have the legal paperwork? They told me because he swore to it on paper. From that moment on, all they did was try to cover their own butt. It's very scary that someone because they have the same last name can just lie and swear to it on paper and get away with it. So beware!!!

Kathy made herself available, on a Sunday, to walk me, a first time home buyer through my mortgage…read moreapplication over the phone. She was patient and super helpful with everything. Kathy made sure I understood each step in the process. Kathy was wonderfully communicative through email, text, and phone calls. I felt completely supported through the whole mortgage loan pre-approval and approval stages. You want Kathy in your corner for your mortgage-she is fantastic!

Kathy is one of the hardest working individuals we've ever had the pleasure of working with - she…read morewill inform you every step of the way. We've come to her twice already and are impressed with her work ethic. Highly recommend :)

Hands down, the best bank customer service in the entire Santa Maria Valley. I have/had accounts…read moreat BoA, Wells Fargo, Rabobank, CoastHills, and Chase. NONE of these banks have anything on these guys. Almost no wait to get assistance with a rep. NO teller counter. You sit down at a desk, one on one with your representative. I have had accounts there now for 7 months. In that time, I have had to wait maybe 3 times, for under 5 minutes, seated. I usually go to the bank 3-4 times a week, as I am a business owner. The atmosphere is relaxed. Coffee and snacks as you walk in. CWB has attentive and knowledgeable reps who get to know their customers names, businesses, and lives. They do both business and consumer accounts. My husband and I were able to secure a commercial real estate loan through CWB after our previous bank, BoA (who we had banked with for over 7 years) would only approve a loan for HALF of the amount needed. In this case, local IS better. I currently have all of our business accounts at CWB. And due to CoastHills choice in making all of the their remodeled locations impersonal with no tellers in the lobby (see AG and Nipomo), I am considering moving all the personal accounts here as well.

After being with a takeover bank with no customer service, I was tired of being treated like the…read moreemployees were doing me a favor. I went looking for a bank that was helpful and understanding with customer service. I found that with Community West Bank. They were friendly & helpful and met my needs. Andy, Cindy & Sandra are what makes the bank so special. They asked me what I wanted in a bank. The helped me set up 5 business accounts, set up online banking, and be able to make transfers between the accounts. Thanks!!!