Sam was the best. He kept an eye on the process at each step and resolved problems as they came…read moreup. Sam is a very knowledgeable mortgage profession. Thanks for a job well done. ladonna

Mary Trudeau and her team in the SLO office are truly amazing and professional. If you have a…read morecomplex real estate transaction you need to obtain your loan here! Her years of experience and knowledge are invaluable.

Hey there, I had a very good experience at the Coast Hills bank today. II was greeted by the…read moremanager a very nice lady . While I was waiting, I even sat in the waiting area and her hot brewed cup of coffee. It was truly a great experience.

Update: my husband got a new card and that week we tried to use at it Walmart for a typical weekly…read moreshopping trip and it was declined. He did get a notice and he acknowledged that it was him. I was able to order half of the order. When I went to order the other half it would not let me. Update from today: husband went to get gas today. Card was declined saying that his pin was incorrect. He has not changed it.

Just closed on a new house and finally moving in. Had a great team with American Mortgage. On top…read moreof everything. Made the whole process so much easier. Can't go wrong with this team.

So glad i found this office . Jim ,Mac and Christi are the best and work extremely hard at getting…read morethe loan process done . I would highly recommened this mortgage office to any one looking to buy a home using a VA loan or first time buyer..

I have done four home purchases and countless refinances in my day and this was the easiest process…read moreI've ever had by a long shot!! Maura Estrada was my lending officer and she was amazing! She put up with all my panicked phone calls about rates rising and dropping. I honestly cannot say enough good things. I would highly recommend Maura and Loan Depot. It was fast, even with the crazy refi frenzies when rates dropped, and they were able to access all of my documents electronically...saved me the anxiety of having to search for docs and fax or mail. So, so easy. I hope to never have to refinance again, but if so, I am caking Maura at Loan Depot.

Kate Ferguson and her team are the best in the business! We just closed on our second home and have…read moreused Kate for both. She is incredibly dedicated, often answering questions or emails on the weekends and after normal business hours. In my opinion, she an expert in her field. I felt completely comfortable with her and knew that she had mine, and my family's, best interest at heart. Buying property can be a stressful experience and I'm very glad to have found Kate to lead us though the process in a very professional, but personable way. Thank you Kate!

Landon was so helpful in getting me set up in my first home. He met me after hours when I couldn't…read moreleave work, and answered emails and text messages when I needed help with anything. His company has sent me emails to help guide me along the way, and I always felt that he was trustworthy and honest. I truly had the best homebuying experience! To add on to this, his underwriters Mac and April were also so helpful! They were so quick with responses and answering my questions.

First of all, buying a home is STRESSFUL! And, to top it off, we had the worst escrow ever...and…read moreNOT because of our lender. But, that's another story!! We worked with Carly Smith from Certainty and from DAY 1, she made the process as smooth as possible, with our impossible situation. We actually were able to get a 14 day close (which is super fast) and Carly made sure that everything was done right on her part and on Certainty's part. We fulfilled all of our obligations, although the escrow did lag behind and finally closed in 45 days. However, Carly's sense of urgency, her communication skills, and her reliability all made the process so much easier to swallow. PLUS, she's knowledge and FUN to work with! You feel like you're working with someone you've known and trusted for years, even though we just met her (via a recommendation from a trusted realtor friend). We just can't say enough about Carly and Certainty Mortgage. In total, this is our 10th home we've bought and hands down, Carly is the best mortgage broker EVER!

David Brown is a true professional. Not only does he know the mortgage business inside and out,…read morebut he is very creative and can make transactions work where no one else could. He has helped my clients become educated in what is best for them with traditional mortgages and also in the confusing area of reverse mortgages. David is my 'go-to' guy when I or anyone I know needs assistance in his areas of expertise, and I am truly lucky to know him.

david, thank you for leading us through the reverse mortgage…read moreprocess. your skill and professionalism are second to none.

If I could give more than 5 stars, I would. Working with Pat…read moreat Central Coast Lending was nothing short of a miracle. From the very beginning, our situation was tough -- the kind of file most lenders would've walked away from or told us wasn't possible. We initially DID have a loan officer completely ghost us right before, but not Pat! He stayed patient, persistent, and focused the entire time. Even when it felt like the odds were stacked against us -- with hiccups in paperwork, last-minute surprises, and a tight timeline -- he somehow made it happen. He communicated every step of the way, always kept us in the loop, and fought hard to get us across the finish line. Because of his commitment, we're now officially homeowners. That still feels surreal to say! I can confidently say we wouldn't be holding these keys today without him. If you're looking for a lender who actually cares and gets things done no matter what, Pat at Central Coast Lending is the one you want in your corner. We'll be recommending him to everyone we know

Mike and his team are great! I used central coast lending initially because a friend recommended…read moreit. Mike ended up getting me the best rate out of everyone I filled out applications with. That was our first time purchasing a house. Mike was very informative and patient. Mike was extremely professional and proficient in his craft. We now have used Mike for the second time.This time for a refinancing of our home while we have even better rates available. Give them a try!!!!

Long story short - family emergency and I was out of work for 4.5 months to be hospital bed side…read morewith my son, which during that time my husband was let go of his job. I went to apply for a hardship on a couple loans in my name - towards the end I was informed that due to the fact my husband is on my auto loan, his credit card will be revoked. I said no, I will not go through with the hardship if that happens. 2 months later - NO hardship BUT my husbands card is revoked. I'm livid!!! So is my husband!! Now I'm being told that because I STARTED the process it automatically gets revoked. That was not mentioned until it was too late apparently!! My husband is SOOO ready to switch banks.

While most strong banks are paying 5.15% money markers and strong Southern credit unions are paying…read more9 month cds at 5.75% to 6.25%, Coasthills offers you 2%? Is that because they loaned money at 3% for years like the banks that failed? The Credit Union use to pay the highest, now they suck.

Kathy made herself available, on a Sunday, to walk me, a first time home buyer through my mortgage…read moreapplication over the phone. She was patient and super helpful with everything. Kathy made sure I understood each step in the process. Kathy was wonderfully communicative through email, text, and phone calls. I felt completely supported through the whole mortgage loan pre-approval and approval stages. You want Kathy in your corner for your mortgage-she is fantastic!

Kathy is one of the hardest working individuals we've ever had the pleasure of working with - she…read morewill inform you every step of the way. We've come to her twice already and are impressed with her work ethic. Highly recommend :)

I recently opened up a small business and was looking for a bank to start my business account with…read more I was going to go with my big name bank to do my business banking in addition to my personal. I decided I would first shop the local community banks, as a local business owner, I wanted to give a community bank a chance. I called several banks in town and had yet to make a visit to any of them. Prior to visiting the branch, I received a handwritten post card from Community West Bank congratulating me on my new business and inviting me to give them a chance. After a phone call and a short meeting to visit the bank, I found myself opening up my account with them. The branch manager met with me, introduced me to staff. Discussed my budding business and my plans for the future. I got a great hometown feeling from the branch and felt secure in opening my account there. Thanks Community West Bank!

Hands down, the best bank customer service in the entire Santa Maria Valley. I have/had accounts…read moreat BoA, Wells Fargo, Rabobank, CoastHills, and Chase. NONE of these banks have anything on these guys. Almost no wait to get assistance with a rep. NO teller counter. You sit down at a desk, one on one with your representative. I have had accounts there now for 7 months. In that time, I have had to wait maybe 3 times, for under 5 minutes, seated. I usually go to the bank 3-4 times a week, as I am a business owner. The atmosphere is relaxed. Coffee and snacks as you walk in. CWB has attentive and knowledgeable reps who get to know their customers names, businesses, and lives. They do both business and consumer accounts. My husband and I were able to secure a commercial real estate loan through CWB after our previous bank, BoA (who we had banked with for over 7 years) would only approve a loan for HALF of the amount needed. In this case, local IS better. I currently have all of our business accounts at CWB. And due to CoastHills choice in making all of the their remodeled locations impersonal with no tellers in the lobby (see AG and Nipomo), I am considering moving all the personal accounts here as well.