Homeowners and businesses beware. Think twice and do your research before committing to do business with the landscaping or paver company affiliated the Sod Boss, aka Spencer Marble. There's Coastal Oaks Landscaping, Pine Island Pavers and Sod Boss of St Augustine. The overall experience was incredibly frustrating and after much debate I've decided it's important to expose his business practices so that others are aware. Long story short, his business was recommended to me by Lush Leaves to handle the install portion of 16 very large 25 gallon Sweet Viburnum and 3 huge 30 gallon Podocarpus Espalier on trellises. I met with Spencer and his team along with Lush Leaves and discussed install the first day and then it began to rain so team left. When contacted Spencer he said team would be back tomorrow. Team arrived and started to dig and did not have correct equipment so there was a delay waiting on that. Took two days to complete this part of the job while understandably the team took many breaks. I provided water bottles, and coffee and doughnuts as well as $100 cash tips for each of the 3 installers at the end of the job. I paid the invoice in full the day of install which was the biggest mistake of all. Soon after the team left, I turned on my irrigation system to find the irrigation line was completely ruined and the Podocarpus wall was installed almost in a zig zag pattern with root balls exposed. The Viburnum were also not properly installed with many root balls and air pockets and holes in between the hedges when it was designed to be a wall. Messaged Spencer right away about issues but it has been two months and have been given the run around with lots of back and forth with promises to fix and show up to address but zero follow through. I am now blocked and unable to make contact and have been completely pushed aside. I choose this company to help me with the entry to my home which is also my business. It is completely unacceptable to have received the poor quality of service. It is only right that his company correct what they have damaged and installed improperly. Yet I have been blocked and unable to make contact. I am simply requesting he repair the damaged irrigation line, address the airpockets, correct the exposed root balls, and straighten the living wall and not have walked away with thousands of dollars for a terrible quality install. Do not do business with this company. read more